Executive & Business Operations
* Serve as the CEO’s trusted operational support, ensuring the seamless execution of strategic priorities and day to day business operations.
* Directly manage a team of 5 employees while coordinating operational activities across teams in the UAE, India, and the Philippines.
* Act as the primary point of coordination between executive leadership, employees, clients, suppliers, and external stakeholders.
* Directed daily business operations, office administration, resource planning, procurement, facilities management, and operational risk mitigation to support organizational objectives.
* Developed standardized operating procedures (SOPs), streamlined business workflows, and introduced continuous improvement initiatives that increased operational efficiency and accountability across international teams.
* Implemented Trello project management, lead assignment trackers, and payment monitoring systems to improve operational visibility and team productivity.
Human Resources & People Operations
* Lead the end to end recruitment process, including workforce planning, sourcing, CV screening, interviews, candidate evaluations, offer letter preparation, onboarding, and induction.
* Successfully recruited and onboarded 5 employees for the UAE office.
* Coordinate UAE employment visa processing with PRO teams while ensuring compliance with labour and immigration requirements.
* Manage employee records, HR documentation, onboarding, offboarding, and personnel administration.
Executive Administration & Compliance
* Manage executive communications across 15+ shared company mailboxes, ensuring prompt responses and effective communication.
* Coordinate the renewal of the company’s UK Companies House registration and trade licence, working closely with external legal advisors to ensure timely compliance with statutory requirements.
Finance & Commercial Operations
* Managed Zoho CRM, maintained operational dashboards, monitored pipeline performance, generated business reports, and ensured data accuracy for executive decision making.
* Generate and manage invoices, payment trackers, and financial documentation.
* Conduct payment follow ups to support cash flow and reduce outstanding receivables.
* Support VAT documentation and freelancer payment coordination.
International Project & Executive Coordination
* Planned and coordinated executive interviews and media projects in London, overseeing logistics from planning through execution.
* Managed hotel accommodations, travel arrangements, venue bookings, production schedules, and executive logistics.
* Coordinated London Stock Exchange interview studio bookings while liaising with venue representatives and external stakeholders.
* Managed production teams including photographers, models, interview presenters, and external vendors to ensure successful project delivery.
Client, Vendor & Operations Management
* Managed relationships with 300+ international banks, financial institutions, and corporate organisations.
* Managed relationships with 12 international suppliers, overseeing procurement, logistics, supplier performance, and operational requirements.
* Negotiated with Alibaba suppliers, reducing trophy, packaging, and award production costs by up to 65% while maintaining quality standards.
Digital Publication & Creative Operations
* Managed the production of 15 monthly digital magazine editions from planning through publication.
* Led the creative design team by guiding layouts, branding, visual consistency, and user experience.
* Reviewed editorial content, creative assets, and final designs before website publication.
- Company industry:
- Media Production
- Job role:
-
Management
