kais Dammak, Chief Technical Officer

kais Dammak

Chief Technical Officer

GTT Tunisia - Branch of GPI GROUP

Location
Tunisia
Education
Master's degree, ريادة الأعمال - entrpreneurship
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Chief Technical Officer at GTT Tunisia - Branch of GPI GROUP
  • Tunisia - Tunis
  • My current job since August 2021

- Proactively analyze obstacles, blocking elements, external interferences, which can prevent the team from achieving its objectives and slow it down
- Write and present progress reports (burndown charts or burnups)
- Ensure the skills development of the technical team through training, on agile and scrum methods
- Animate the various processes and guarantee the conformity of the roles and the general good functioning of the production team (Sprint Planning, Sprint Review, Retrospective, Daily Scrum Meeting…).

Owner And Manager at Prime Fresh
  • Tunisia - Ben Arous
  • January 2018 to May 2020

- Owner of Export Fresh Fruit and vegetables company (Prime Fresh trading SARL)

Directeur Des Ventes at Primeur Fraicheur Maroc
  • Morocco - Agadir
  • October 2018 to October 2019

- Directeur dans une société de commerce international
- Gérer la station de conditionnement
- Export des fruits et légumes

Software Engineer at MEDINFO INTERNATIONAL HEMOSERVICES
  • Tunisia - Tunis
  • May 2014 to October 2018

- Development of expert systems in Hematology: blood transfusion and bone marrow transplantation (Uniface - Oracle - SOLID - MSS)
- Study of customer needs and drafting of functional and technical specification documents
- Maintenance of expert systems in Hematology
- Tests and technical and functional validation of expert systems in hematology
- Prospecting new markets (West Africa)

Export Manager at LABIDI COMMERCE INTERNATIONAL
  • Tunisia - Tunis
  • April 2011 to April 2014

- Prospecting foreign markets (export of agri-food products)
- Administrative management of the company (invoices, tax reporting, cost accounting ...)
- Establish a sustainable relationship with customers in order to retain old customers.
- Analyze the competition and always find the best partners.
- Enlarge the customer base effectively prospecting in new markets.
- Unhook new partnership contracts
- Form teams of international sales and oversee the negotiations.
- Supports export operations: prospecting, needs analysis, commercial offer, order, order preparation, relations with various stakeholder (suppliers, manufacturer, producer, conditioning unit)
- Follow the administrative procedures (Chamber of Commerce, customs, logistics, maritime and air transport)
- Organization of participation in fairs and events nationally and internationally
- Physical and digital promotional Study of marketed products
- Planning and business strategy for entry into different markets
- Establishment of branch in target countries

Customer Service Advisor at TELEPERFORMANCE
  • Tunisia - Tunis
  • March 2008 to March 2011

- Commercial and administrative assistance to customers
- Telesales and Web marketing
- Training in telesales and marketing
- Support and assistance to customer’s advisors on production sets
- Support service quality

Education

Master's degree, ريادة الأعمال - entrpreneurship
  • at Higher Institute of Business Administration
  • February 2013
Master's degree, Business Administration
  • at Higher Institute of Business Administration
  • June 2011
Master's degree, IT applied To management
  • at Faculty of Economic Sciences and management
  • June 2009

Specialties & Skills

Export Development
Customer Service
Software
Organizing
Time management and planning skills
Presentation Skills
Selling to Customer Needs
Communication and negotiation skills
Software development
Market Knowledge
business development
Events Management
Communication
Customer services
Strategic Management
MS Office
Events Organisation
customer support
Coaching
CRM software
Professionalism
Entrepreneurship
Training
Sales Planning
Negotiation
International Trading
Sponsoring
Energy Level
Ability to build rapport
Software development C, C++ Java
Meeting Sales Goals
Prospecting Skills

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Memberships

AIESEC
  • ناشط
  • October 2005
JCI
  • ناشط
  • January 2009

Training and Certifications

SWISS NOVA PROFILING (Certificate)
Date Attended:
January 2022

Hobbies

  • Associative Activities
    AIESEC Alumni JCI Alumni Member of the Tunisian association of video gaming
  • EVENTS ORganisation
    Organisation of the international Congress of AIESEC in 2007 National Seminar Tunisia AIESEC in 2008 Organisation of Tunisia Cup of Video Games 2006, 2007 and 2008