Kalbe Hussain

 Manage real-time inventory tracking, unit allocation, and pricing updates across all active developer projects, ensuring zero discrepancies in unit availability data.
 Administer end-to-end sales operations support across the full deal cycle; from booking form to final execution, for a sales team handling off-plan and secondary market transactions.
 Maintain CRM (Salesforce) accuracy across unit data, client records, and payment plan inputs; identified and resolved recurring data entry gaps, reducing errors by an estimated 30%.
 Structure and track developer-aligned payment plans, coordinating directly with finance and sales teams to ensure timely processing.
 Act as central point of coordination between sales consultants, developers, and internal departments, streamlining transaction flow and improving turnaround time.
 Proactively identified operational process gaps and contributed to implementing improvements that increased team efficiency and reduced administrative bottlenecks.

 Managed exclusive inventory within fäm Projects and Dubai Creek Harbour, serving as the primary point of contact for high-intent buyers and investors.
 Coordinated directly with developers, sellers, and internal stakeholders to secure competitive pricing and priority access for clients.
 Executed targeted sales strategies resulting in multiple successful closings; handled all aspects of deal execution including documentation, negotiation, and post-sale relationship management.
 Maintained strong client relationships post-transaction, contributing to repeat business and referrals within a competitive Dubai market.

 Specialised in residential sales and leasing within Dubai Creek Harbour; successfully closed multiple rental and sales transactions, contributing directly to branch revenue targets.
 Completed a structured, full-year training programme covering sales strategy, market analysis, client relations, investment advisory, property management, and regulatory compliance.
 Managed end-to-end administrative workflow for each transaction, including contract drafting, documentation management, compliance coordination, and handover processing.
 Built and maintained relationships with landlords, investors, and developers, ensuring seamless deal execution and generating repeat business opportunities.
 Gained cross-functional exposure across leasing, sales, investment advisory, and property management, building a versatile foundation in UAE real estate operations.

 Worked as a Universal Claims Specialist on a US-based insurance programme, handling warranty claims and customer escalations with an average of 70-85 calls per shift.
 Utilised Salesforce CRM and Amazon WorkSpaces in a fully remote environment; completed structured training in CRM operations and claims management.