Kamal Said Kamal Ibrahim, call center representative

Kamal Said Kamal Ibrahim

call center representative

linkdotnet

Location
Egypt - Cairo
Education
Bachelor's degree, fucalty of tourism and hotel management
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

call center representative at linkdotnet
  • Egypt - Cairo
  • My current job since February 2013

handle customers and respond to any questions and help them to achieve customer satisfaction

supervisor at Touristic Investment Company (T.I.C.O.) cairo
  • Egypt - Cairo
  • August 2010 to December 2012

Main Responsibilities:
- Assist the Restaurant Manager in the day to day operations of the Restaurant.
- Ensure development and training of the Restaurant staff.
- Responsible in achieving a high guest and associate satisfaction.
- Ensures consistency in the Brand Standard.
- Coordinates with the chefs for the consistency of the menu and guest feedbacks.

Education

Bachelor's degree, fucalty of tourism and hotel management
  • at helwan university
  • May 2011

Bachelor in hotel management, Helwan University, faculty of tourism and hotel management 2011, very good degree, excellent in graduation project

Specialties & Skills

Hotel Management
Technical Staff Management
Quality Management
Product Information Management
Product Life Cycle Management
computer skills : microsoft office package and good surfing skills on the internet
negotiation skills

Languages

English
Intermediate

Training and Certifications

all with certificate (Certificate)
Date Attended:
August 2008
Valid Until:
June 2012