Customer Service Agent
Hadi clinic
Total years of experience :4 years, 11 Months
• Welcoming patients and visitors, answering the telephone and answering any inquiries
• Assisting patients with requests for information complaints, making appointments and resolving issues
• Scheduling appointments and keep those appointments on time
• Scanning and mailing documents
• Registering and Updating patient information using medical software
• Processing billing and payments using medical software
• Issuing receipts and refunds
• Receiving payments by cash, credit card and debit card and remitting all collection to finance department and reporting all the discrepancies
• Keeping a clean and calm reception area
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