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KAMIYA BAJAJ, Executive Assistant to GCRO

KAMIYA BAJAJ

Executive Assistant to GCRO·Finance House

United Arab Emirates

Bachelor's degree, Finance

Work experience

Total years of experience: 18 years, 1 months

Executive Assistant to GCRO

January 2017 - Present

Finance House

Abu Dhabi, United Arab Emirates

January 2017 - Present

Company industry:
Administration Support Services
Job role:
Administration

Executive Assistant

January 2012 - January 2017

Ch2m

Abu Dhabi, United Arab Emirates

January 2012 - January 2017

Project Procurement

• Handling all project procurement like receiving requisitions from the Project Manager/ Project Team.
• Assist others in managing the competitive bid process, including but not limited to Request for Proposal (RFP) development and evaluation; Document and Information Flow.

General Administration/ Documentation
• Handling all administrative activities like maintenance of office equipment, transport, housekeeping & maintenance of office and record keeping of office stationery including various formats
• Providing assistance to Business Manager in day to day duties, arranging meeting preparing ETS, weekly report and sending it to management

Company industry:
Oil & Gas
Job role:
Secretarial

CUSTOMER SERVICE EXECUTIVE AND LOAD CONTROLLER

August 2007 - March 2011

Jet airways

Abu Dhabi, United Arab Emirates

August 2007 - March 2011

Customer Relationship Management
• Maintaining cordial relations with customers to sustain the profitability of the business, handling customer grievances and resolving their issues for customer retention
• Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services

Travel Operations
• Carrying out the ticketing, passport/visa formalities as well as arranging trips with complete easy and smooth manner
• Making travel arrangements, processing as well as implementing in time bound manner

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Welingkar Institute of Management

July 2010

July 2010

Bachelor's degree, Finance

India

GPA (percentage): 77%

GPA (percentage): 77%

Skills

Guest Service
Expert
Guest Service
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Guest Satisfaction
Expert
Guest Satisfaction
Expert
ms office
Beginner
ms office
Beginner
Leadership
Beginner
Leadership
Beginner
Commitment
Beginner
Commitment
Beginner
Ownership
Beginner
Ownership
Beginner
Guest Service
Expert
Guest Service
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Guest Satisfaction
Expert
Guest Satisfaction
Expert

Languages

English

Expert

Memberships

NONE

NONE

January 2013

Training and Certifications

Training
HSEQ
CH2MHILL
Jun 2012

Recommendations

Bianca Gurani

Jan 2014

Jan 2014

Technical WriterColleague

Kamiya has excellent skills in Customer Service an appreciate her problem solving skills

Hobbies and interests

Travelling