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Karabo Nape Maropola, Senior Sales Associate

Karabo Nape Maropola

Senior Sales Associate·Apparel Group

United Arab Emirates

Diploma, E-Design Animation and Solution Developer

Work experience

Total years of experience: 11 years, 7 months

Senior Sales Associate

December 2014 - Present

Apparel Group

Dubai, United Arab Emirates

December 2014 - Present

Ensuring all personnel practice professional salesmanship according to Company policies and procedures. Adhering to and enforcing loss prevention and security policies. Ensuring all merchandise is properly ticked and attractive displayed and maintaining the sections responsible to according to company standards. Communicating stock replenishment needs to store manager. Enforcing store policies and procedures. Supporting the store manager in all essential duties necessary for efficient Operation of the store. Complies with all company policies and procedures.
I have also been employed as a branch manager at Look and Listen Group from August 2007 - September 2014 with the following Descriptions: allocating shifts to staff and training them. Supervising customer orders and Doing Banking Completing instructions from head office as per company policy and procedure and running and sending reports as required. Preventing stock loss and couching of staff. Implementing company policy and procedures. Handling of customer complaints and Merchandising of Stock. Organizing in-store promotions.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Advanced Technical Institute

December 2006

December 2006

Diploma, E-Design Animation and Solution Developer

South Africa

GPA (percentage): 98%

GPA (percentage): 98%

End User (Ms Word, Ms Excel, Ms Access, Ms Power Point). Fireworks. Ms SQL 2000 Database. Flash. Ms Visual Basic.Net Ms.Net. Dream Weaver. Ms Asp.Net. I also attended a Wholesale and Retail Course with Edutel. I achieved the following and i have a certificate in Generic Management Wholesale and Retail Management (SETA) 118028 – Supervise Customer Service Standard 118029 – Supervise Housekeeping and hygiene in a store 118045 – Supervise Implementation of loss control measures 242810 – Manage expenditure against a budget 242811 – Prioritize time and work for self and team 242815 – Apply the organizations code of conduct at work 242816 – Conduct a Structured meeting 242817 – Solve problems, make decisions and implement solutions 242819 – Motivate and build a team 242821 – Identify responsibilities of a team leader in ensuring the Organizational Stan 242822 – Employ a systematic approach to achieving objectives 242824 – Apply leadership concepts in a work context 242829 – Monitor the level of service to a range of customers 7468 - Use mathematics to investigate and monitor the financial Aspects of a personal Date obtained : May 2013

Skills

Customer Service
Expert
Customer Service
Expert
Communicator
Expert
Communicator
Expert
Sales
Expert
Sales
Expert
Team Leadership
Expert
Team Leadership
Expert
Management
Expert
Management
Expert
Macrosoft - End user
Expert
Macrosoft - End user
Expert
Customer Service
Expert
Customer Service
Expert
Communicator
Expert
Communicator
Expert
Sales
Expert
Sales
Expert
Team Leadership
Expert
Team Leadership
Expert
Management
Expert
Management
Expert

Languages

Afrikaans

Intermediate