Yasmeen Mohammed Hasan

Brand:
Pablosky 9 Stores
(Expert in Kids shoe)
Stevemaddan 18 Stores
(High Fashion shoes in Mens, ladies and accessories.)

Monitored security and handled incidents in a calm and professional manner.
•Responded to customer concerns with friendly and knowledgeable service.
•Completed all daily tasks and special assignments with an efficient and quality-driven approach.
•Assigned work to team members based on company needs, personal strengths and job knowledge.
•Setting KPI for Managers with quarterly evaluation.
•P and L of the brand
•Yearly and Monthly Budget.
•Training and Managers meeting.
•Working hand to hand with project and marketing team.
•New opening of stores or Renovation.
•Managing staff of 113 sales associates with 26 Managers repotee.
•Assigned employees to specific duties to best meet the needs of the store.
•Instructed staff on appropriately handling difficult and complicated sales.
•Hired, trained and evaluated personnel in sales and marketing.
•Examined merchandise to verify that it was correctly priced and displayed.
•Planned budgets and authorized payments and merchandise returns.
•Organized private mailbox system using mailbox manager software.
•Scheduled and led weekly store meetings for all employees.
•Increased profits through effective sales training and troubleshooting profit loss areas.
•Reported to the BM regarding all store and staff issues.
•Completed profit and loss performance reports.
•Implemented a new ordering process and identified poor work habits to improve process effectiveness.
•Generated repeat business through exceptional customer service.
•Conducted store inventories once per quarter