Total Years of Experience: 13 Years, 9 Months
January 2020
To Present
Business Development Section Head
at Elsewedy Electric
Location :
Egypt - Cairo
- Scout & sniff available opportunities, track and bring new customers.
- Identifies customer needs and recommends solutions out of the company`s value offerings.
- Drive the entire sales cycle from initial customer engagement to successful sales closure.
- Meet and exceed all activity standards for prospecting calls, appointments, presentations, proposals & closures.
- Understands selling on value and has a sales consultative approach.
- Cultivate strong relationships with third party and partner companies from the industry ecosystem that may be required to deliver full solutions to customers.
- Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
- Able to achieve the target and capable to achieve the KPI’s meeting sales targets set by managers and contributing to team targets.
- Maintaining a healthy relationship between acquired and existing clients.
- Be a positive representative of the company and its brand in the marketplace
- Identifies customer needs and recommends solutions out of the company`s value offerings.
- Drive the entire sales cycle from initial customer engagement to successful sales closure.
- Meet and exceed all activity standards for prospecting calls, appointments, presentations, proposals & closures.
- Understands selling on value and has a sales consultative approach.
- Cultivate strong relationships with third party and partner companies from the industry ecosystem that may be required to deliver full solutions to customers.
- Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
- Able to achieve the target and capable to achieve the KPI’s meeting sales targets set by managers and contributing to team targets.
- Maintaining a healthy relationship between acquired and existing clients.
- Be a positive representative of the company and its brand in the marketplace
January 2019
To December 2019
Regional Sales Manager
at Elsewedy Electric
Location :
Egypt - Cairo
- Increase sales and provide support for existing and new customers.
- Develop solid business relationships with customers by understanding their needs and requirements.
- Prepare proposals, quotes and sales contracts.
- Promptly respond to requests for quotes for current and potential customers.
- Coordinate work flow with company staff to achieve closing of sales quotes.
- Proactively review open orders and advise customers of necessary status changes.
- Be resourceful and creative in meeting customer requirements, while providing technical assistance and solutions for customer inquiries and orders.
- Manage account services through follow-up and quality checks.
- Develop and improve product knowledge and sales resources.
- Formulate analysis of sales data to assist in establishing specific account pricing.
- Contribute to a positive work environment based on teamwork and continuous improvement.
- Communicate effectively with other team members, and other departments.
- Develop solid business relationships with customers by understanding their needs and requirements.
- Prepare proposals, quotes and sales contracts.
- Promptly respond to requests for quotes for current and potential customers.
- Coordinate work flow with company staff to achieve closing of sales quotes.
- Proactively review open orders and advise customers of necessary status changes.
- Be resourceful and creative in meeting customer requirements, while providing technical assistance and solutions for customer inquiries and orders.
- Manage account services through follow-up and quality checks.
- Develop and improve product knowledge and sales resources.
- Formulate analysis of sales data to assist in establishing specific account pricing.
- Contribute to a positive work environment based on teamwork and continuous improvement.
- Communicate effectively with other team members, and other departments.
May 2018
To December 2018
Technical Sales Engineer
at ETA Electric, Egypt / a certified partner of Merus power, Finland
Location :
Egypt - Cairo
- Searching for new prospect clients who might benefit from company services and products.
- Introducing the concept of the power quality to the client and the importance of the solution.
- Making technical presentations and explaining the range of our products.
- Offering the products which meets client's needs depending on the technical case study.
- Providing pre-sales technical investigation, products and required measurements reports to offer the
most reliable solution.
- Communicating with other members of the sales team for target achieving.
- Introducing the concept of the power quality to the client and the importance of the solution.
- Making technical presentations and explaining the range of our products.
- Offering the products which meets client's needs depending on the technical case study.
- Providing pre-sales technical investigation, products and required measurements reports to offer the
most reliable solution.
- Communicating with other members of the sales team for target achieving.
November 2017
To April 2018
Technical Support Adviser
at Vodafone International Services - Ireland Account
Location :
Egypt - Cairo
- Arranging between the teams on the streets all over Ireland counties to make reports about the mobile
network coverage strength areas and the outage areas.
- Receive and process end users incoming calls regarding the service continuity.
- Enter customer data into prescribed database software.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up
to ensure resolution "if the outbound and follow up available according to the project"
network coverage strength areas and the outage areas.
- Receive and process end users incoming calls regarding the service continuity.
- Enter customer data into prescribed database software.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up
to ensure resolution "if the outbound and follow up available according to the project"
January 2014
To October 2017
Sales Team Leader
at Rawan Al-Jazerah Contracting Co.
Location :
Saudi Arabia - Dammam
- Leading a sales team in KSA & GCC market to achieve the required sales objectives.
- Prepare and deliver technical presentations explaining products or services to customers and
prospective customers.
- Assisting the team in the follow-ups to reach a certain deal, with full care of customer satisfaction.
- Coordinate the efforts of the sales team members for the optimum results.
- Facilitate, and trouble shoot the obstacles facing the process of selling.
- Attending physical meetings, and make emotional bonding with the customers all ways possible.
- Identifying potential customers in the market, everywhere, every level.
- Preparing sales plans and strategies for a certain period, and forecasting the expected revenues.
- Maintaining an excellent after sales service, and receiving clients’ complains (if any).
- Prepare and deliver technical presentations explaining products or services to customers and
prospective customers.
- Assisting the team in the follow-ups to reach a certain deal, with full care of customer satisfaction.
- Coordinate the efforts of the sales team members for the optimum results.
- Facilitate, and trouble shoot the obstacles facing the process of selling.
- Attending physical meetings, and make emotional bonding with the customers all ways possible.
- Identifying potential customers in the market, everywhere, every level.
- Preparing sales plans and strategies for a certain period, and forecasting the expected revenues.
- Maintaining an excellent after sales service, and receiving clients’ complains (if any).
January 2012
To December 2013
Interior Lighting Distribution Design and Executive Electrical Engineer
at Rawan Al-Jazerah Contracting Co.
Location :
Saudi Arabia - Dammam
- Understanding customer's demands of interior lighting of the portable building construction.
- Recommending the best ways of lighting distribution according to the international lighting code.
- Designing a general layout for the portable housing/commercial camp using AutoCAD.
- Calculating the lighting parameters using DIALux and the latest lighting E-Catalogs.
- Inserting all the electrical and low current components needed using AutoCAD shop drawing.
- Supervising the process of assembly, installation, and loading in the factory workshops.
- Calculating and providing the materials needed in the process of manufacturing - Procurement.
- Checking and delivering the mass project camps to the site - Turnkey projects.
- Recommending the best ways of lighting distribution according to the international lighting code.
- Designing a general layout for the portable housing/commercial camp using AutoCAD.
- Calculating the lighting parameters using DIALux and the latest lighting E-Catalogs.
- Inserting all the electrical and low current components needed using AutoCAD shop drawing.
- Supervising the process of assembly, installation, and loading in the factory workshops.
- Calculating and providing the materials needed in the process of manufacturing - Procurement.
- Checking and delivering the mass project camps to the site - Turnkey projects.
June 2011
To December 2011
Junior Sales Engineer
at Elsewedy Electric
Location :
Egypt - Cairo
- Maintaining a healthy relationship with existing clients while opening up fresh ones.
- Handling top and confidential tenders and agreements efficiently.
- Preparing proposals, agreements and periodic sales reports.
- Assisting in the implementation of sales strategy as prepared by the sales event manager.
- Collecting and accounting information to increase sales productivity.
- Responding and coordinating all requests of internal and external meetings.
- Responding and coordinating all testing procedure events at our factories as per client request.
- Handling top and confidential tenders and agreements efficiently.
- Preparing proposals, agreements and periodic sales reports.
- Assisting in the implementation of sales strategy as prepared by the sales event manager.
- Collecting and accounting information to increase sales productivity.
- Responding and coordinating all requests of internal and external meetings.
- Responding and coordinating all testing procedure events at our factories as per client request.
March 2011
To June 2011
Junior Sales Engineer
at ALFA for Engineering Projects and Fire Systems
Location :
Egypt - Cairo
- Taking care of old clients’ accounts.
- Finding and contacting new clients and setting up new operations for the company.
- Preparing and discussing technical and financial offers with the clients.
- Delivering weekly basis reports indicating the progress reached.
- Finding and contacting new clients and setting up new operations for the company.
- Preparing and discussing technical and financial offers with the clients.
- Delivering weekly basis reports indicating the progress reached.
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