مجموع سنوات الخبرة: 8 سنوات, 2 أشهر
مارس 2019
إلى حتى الآن
Unit Manager - Members Relationship
في SmartMed Private Medical Services
البلد :
المملكة العربية السعودية - الرياض
I secure the department goals and long-term objectives vital to the overall success of the company. I build and maintain a strong customer base/network, manage current relationships, and generate new business opportunities. I stimulate growth through proactive relationship management strategies and targeting value-added customers. I develop and empower team members through hands-on coaching and support. I also oversee the daily office operations, allocate workflow, and prepare/deliver monthly/weekly reports.
♦ Accelerated sales growth, and customer retention rates by designing a highly effective loyalty program to support existing members and instituting subsequent personalized membership approach to address service gaps and assess individual needs.
♦ Accelerated sales growth, and customer retention rates by designing a highly effective loyalty program to support existing members and instituting subsequent personalized membership approach to address service gaps and assess individual needs.
فبراير 2018
إلى حتى الآن
في SmartMed Private Medical Services
البلد :
المملكة العربية السعودية
فبراير 2018
إلى فبراير 2019
Senior Consultant - Members Relationship
في SmartMed Private Medical Services
البلد :
المملكة العربية السعودية - الرياض
I cultivated effective working relationships and high retention rates with members through in-depth needs assessment and care. I served as a trusted SME and consultant for members facing complex business challenges. I identified risks, relevant competition, and made recommendations and/or formulated strategies in order to enable clients to realize their business goals. I also oversaw and executed the junior staff onboarding and training operations.
♦ Selected to develop and author vital SOP and manual in close collaboration with COO due to elevated stakeholder relationship management, flowchart design, and Keynote user skills.
♦ Drove sales growth and customer retention rates by implementing a highly successful referral program.
♦ Selected to develop and author vital SOP and manual in close collaboration with COO due to elevated stakeholder relationship management, flowchart design, and Keynote user skills.
♦ Drove sales growth and customer retention rates by implementing a highly successful referral program.
مايو 2015
إلى فبراير 2017
Account Manager
في Alāan Artspace - Part of Hanad Limited Company
البلد :
المملكة العربية السعودية
I fostered and oversaw positive, lasting client relationships, and proactively sought out new sales opportunities. I was also relied upon to deliver extensive support to the project management team and all strategic event planning operations.
♦ Developed customized renting packages, restructured renting agreement, and designed revenue sheet template.
♦ Developed customized renting packages, restructured renting agreement, and designed revenue sheet template.
يونيو 2014
إلى أغسطس 2014
Business Developer
البلد :
المملكة العربية السعودية
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