kashif raza, Consultant 3

kashif raza

Consultant 3

Limtex Infotech Limited

Lieu
Inde
Éducation
Etudes secondaires ou équivalent, HS
Expérience
8 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 2 Mois

Consultant 3 à Limtex Infotech Limited
  • Inde - Kolkata
  • juillet 2012 à décembre 2012

Use to work for I-Yogi process. Use to provide solution to the customers related with the software issues over the phone in US/UK/Canada and Australia. It was an Inbound Process where customers use to call us and ask for the solution related with their computer. We use to take care with the router Issues.

Senior Customer Care Associate à Pecon Software Ltd
  • Inde - Kolkata
  • juillet 2009 à juillet 2012

I use to sell Software Services to the customers in US/ UK and Canada over the phone .Represents the business to the customers. Maintain customer satisfaction. Maximise customer retention. Maximise new customer Attraction.Generate revenue for the business.

Customer Associate à wipro,bpo
  • Inde - Kolkata
  • février 2009 à juin 2009

I Use to Dial BT Process(British Telecom).Use to provide solution to the customers related with the software issue over the phone in UK.It was the Inbound Process where customer use to call us and ask for the solution related with their computer.We use to take care with the internet issues.

Counter Sales Executive à Fine Jewellery (INDIA)Ltd
  • Inde - Kolkata
  • octobre 2006 à janvier 2009

Handling Stocks of Real Diamonds, Time to Time Replenishment, Outwarding and Inwarding of Stocks.Providing customers with Best of my Customers Service.Doing Proper Display of Stocks.Placing orders for the required Stocks.

Senior Customer Care Executive à BNKe Solutions Pvt Ltd
  • Inde - Kolkata
  • octobre 2004 à août 2006

Use to sell holiday Package named Club La Costa to the customers in UK over the phone by maintaining Customer Satisfaction.

Éducation

Etudes secondaires ou équivalent, HS
  • à St Pauls Cathedral Mission College
  • mars 2003

Passed Higher Secondary from 2nd division.

Specialties & Skills

Customer Satisfaction
Customer Retention
Phone Sales
Communication Skills
Thinking Outside The Box
Contribute to an Organisation success through proper utilization of people handling.
Face challenges under pressure.
A good team player and to achieve desired goal for the Organisation.
Versatile knowledge and ready to take responsibilities .

Langues

Anglais
Expert
Hindi
Expert
Urdu
Moyen
Bengali
Débutant