كاشف رضا, Consultant 3

كاشف رضا

Consultant 3

Limtex Infotech Limited

البلد
الهند
التعليم
الثانوية العامة أو ما يعادلها, HS
الخبرات
8 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 2 أشهر

Consultant 3 في Limtex Infotech Limited
  • الهند - كولكاتا
  • يوليو 2012 إلى ديسمبر 2012

Use to work for I-Yogi process. Use to provide solution to the customers related with the software issues over the phone in US/UK/Canada and Australia. It was an Inbound Process where customers use to call us and ask for the solution related with their computer. We use to take care with the router Issues.

Senior Customer Care Associate في Pecon Software Ltd
  • الهند - كولكاتا
  • يوليو 2009 إلى يوليو 2012

I use to sell Software Services to the customers in US/ UK and Canada over the phone .Represents the business to the customers. Maintain customer satisfaction. Maximise customer retention. Maximise new customer Attraction.Generate revenue for the business.

Customer Associate في wipro,bpo
  • الهند - كولكاتا
  • فبراير 2009 إلى يونيو 2009

I Use to Dial BT Process(British Telecom).Use to provide solution to the customers related with the software issue over the phone in UK.It was the Inbound Process where customer use to call us and ask for the solution related with their computer.We use to take care with the internet issues.

Counter Sales Executive في Fine Jewellery (INDIA)Ltd
  • الهند - كولكاتا
  • أكتوبر 2006 إلى يناير 2009

Handling Stocks of Real Diamonds, Time to Time Replenishment, Outwarding and Inwarding of Stocks.Providing customers with Best of my Customers Service.Doing Proper Display of Stocks.Placing orders for the required Stocks.

Senior Customer Care Executive في BNKe Solutions Pvt Ltd
  • الهند - كولكاتا
  • أكتوبر 2004 إلى أغسطس 2006

Use to sell holiday Package named Club La Costa to the customers in UK over the phone by maintaining Customer Satisfaction.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, HS
  • في St Pauls Cathedral Mission College
  • مارس 2003

Passed Higher Secondary from 2nd division.

Specialties & Skills

Customer Satisfaction
Customer Retention
Phone Sales
Communication Skills
Thinking Outside The Box
Contribute to an Organisation success through proper utilization of people handling.
Face challenges under pressure.
A good team player and to achieve desired goal for the Organisation.
Versatile knowledge and ready to take responsibilities .

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متوسط
البنغالي
مبتدئ