Kassem Sleiman, Network Engineer/IT Support
Officer

Kassem Sleiman

Network Engineer/IT Support Officer

Daher Foods

Location
Lebanon
Education
High school or equivalent,
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Network Engineer/IT Support Officer at Daher Foods
  • Lebanon
  • My current job since January 2018

Beqaa - Zahle
- Installing and configuring the computers’ hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Maintaining and troubleshooting connectivity problems using Ping, Trace route
- Configuring and troubleshooting Cisco switches, creating VLAN and configuring VTP, VLAN tables and Switch port
assignments, and Trunking
- Troubleshooting and Administering Active Directory Domain controller, group policy, DHCP and DNS of windows
service 2016
- Leading a team either face-to-face or over the phone, to help setting up systems or resolving issues
- Troubleshooting system and network problems, diagnosing, and solving hardware or software faults
- Replacing parts as required and providing support, including procedural documentation and relevant reports
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Setting up new users' accounts and profiles and deal with password issues
- Testing and evaluating new technologies
- Conducting electrical safety checks on computer equipment
- Installing upgraded software ESET NOD32 Antivirus
- Installing and configuring of IP cameras, NVR, and DVR headend units (HIKVISION)
- Team leader on a project consisting of:
Installing an application on 400 tablets.
Providing app support using SOTI

IT Support Officer at Save the Children
  • Australia
  • May 2017 to October 2017

Beirut
- Implemented an automatic signatory system on SharePoint Server 2013 and Windows Server 2012 r2
- Created the InfoPath format for “Leave Request” and published it to the SharePoint site
- Created Workflow for the “Leave Request” using SharePoint Designer 2013
- Monitored the status of the response of the Director to this request
- Configured Fortinet Firewall
- Cloned for data using Acronis true image
- Installed the system for security lock door by ID card
- Installed for the Windows Server 2012 r2 standard
- Installed and configured Antivirus (Kaspersky)
- Applied software computer maintenance

at Antonine University
  • Lebanon
  • January 2011 to January 2016

Master’s in Computer and Telecommunication Engineering

Education

High school or equivalent,
  • at University of Michigan
  • August 2022

courses: 2021 Web flow Course USAID & MDF

High school or equivalent, Telecommunication And Information Technology
  • at Duke University
  • March 2022

courses: Programming Foundations with JavaScript, HTML and CSS Course

High school or equivalent,
  • at Capstone University of Michigan
  • February 2022

courses: Web Design for Everybody

High school or equivalent,
  • at University of Michigan
  • January 2022

courses: Introduction to HTML 5 Course

High school or equivalent,
  • at University of Michigan
  • January 2022

courses: Introduction to CSS3 Course

Specialties & Skills

Communications
Patient Flow
Flexibility
Responsibility
Problem Solving
ANTI VIRUS
MICROSOFT WINDOWS
ACTIVE DIRECTORY
DOCUMENTATION
LEADERSHIP
NETWORKING
OPERATING SYSTEMS

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert
French
Expert
German
Expert