Manager
Kotak Mahindra bank
Total years of experience :13 years, 2 Months
Taking care of all branch banking operations in day to day manner. In charge of operation team, with the size of 5 team members.
Handling a team size of 5 and entire branch banking operations.
•Competent and result oriented professional offering six & half years+ of experience across Branch Operations, Banking Functions, Core Banking, Financial Planning, Customer Relationship Management.
•Clearing, cash management services in the Branch & authorizing online cash/currency/ transfer transactions, Physical cash & funds Management, RTGS & NEFT transactions.
•Assisting walk-in customers by handling their cash transactions & ensuring excellent customer service by effectively resolving their queries.
•Handling client Insurance and risk management by executing insurance policies into a comprehensive, integrated financial plan along with Tax Implications & TDS queries.
•Handling verification, looking front desk operations and clearance of cash level at the main branch & responsible for clearing of balance with other banks.
•Administering customer wait time, Channel Migration, liaising with clients, customers & bankers to develop excellent business.
•Handling retail banking operations in cash, clearing CMS along with handling Customer Query management /Customer Service desks effectively
Handling a team size of 5 and entire branch banking operations.
•Competent and result oriented professional offering six & half years+ of experience across Branch Operations, Banking Functions, Core Banking, Financial Planning, Customer Relationship Management.
•Clearing, cash management services in the Branch & authorizing online cash/currency/ transfer transactions, Physical cash & funds Management, RTGS & NEFT transactions.
•Assisting walk-in customers by handling their cash transactions & ensuring excellent customer service by effectively resolving their queries.
•Handling client Insurance and risk management by executing insurance policies into a comprehensive, integrated financial plan along with Tax Implications & TDS queries.
•Handling verification, looking front desk operations and clearance of cash level at the main branch & responsible for clearing of balance with other banks.
•Administering customer wait time, Channel Migration, liaising with clients, customers & bankers to develop excellent business.
•Handling retail banking operations in cash, clearing CMS along with handling Customer Query management /Customer Service desks effectively
Banking and Insurance, (NIIT-IFBI
MCA post graduate holder
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