SENIOR SALES ASSOCIATE
Sharaf Retail - Sharaf Group
Total years of experience :12 years, 1 Months
Creating a comfortable and welcoming environment.
Proactively ask customers how they can be assisted.
Recommend and advice on a wide variety of products and services.
Provide information on daily deals and promotions.
Manage product returns and exchanges.
Arrange products on shelves in a tidy manner.
Receive and sort mails and deliveries.
Complete other sales duties as assigned.
Collaborate with stock team to process shipment for sales floor.
Manage customer transactions
Suggesting products to undecided customers.
Crystal City Marketing Company
Baliti, Panipuan Road, City of San Fernando Pampanga
Nature of Business: Distribution (Unilever Phils., Kimberly Clark Phils., Fonterra Brands Phils., Perfetti Van Melle., KSK Food Products., Pepsi., )
Position: Encoder/Cashier
March 2010 to April 2014
Duties and Responsibilities:
➢ Encoding and invoicing of sales order
➢ Answering phone inquiries (inside & outside calls), & forwarding call to respective person.
➢ Making credit memo's for return goods
➢ Prepare and submit reports and paper works needed by higher supervisor
➢ Monitor and update sales
➢ Record keeping
➢ Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
➢ Maintain an awareness of all promotions and advertisements.
➢ Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
➢ Issue receipts, refunds, credits, or change due to customers.
➢ Calculate total payments received during a time period, and reconcile this with total sales.
Associate in Computer Science Asian Institute of Computer Studies City of San Fernando, Pampanga Date Graduated: April 2008 Recipient of Mayor Oscar Rodriquez Scholarship Award City of San Fernando, Pampanga
Pampanga High School City of San Fernando, Pampanga Date Graduated: April 2006
Quebiawan Elementary School San Vicente, Quebiawan, City of San Fernando, Pampanga Date Graduated: April 2002