Kathlyn Amara Esguerra, Growth Marketer

Kathlyn Amara Esguerra

Growth Marketer

amiscorp.ae

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Mass Communication
Experience
21 years, 9 Months

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Work Experience

Total years of experience :21 years, 9 Months

Growth Marketer at amiscorp.ae
  • United Arab Emirates
  • My current job since August 2018

Digital Agency.
Understand what is important to the client and deliver that.
Web design, Digital Platform Development
Motion graphics, 3D, Animation, Virtual Reality
Exhibition Stand design
Online marketing, Email and SMS.
Mobile-based applications

Business Development and Marketing at Leads Investment Group
  • United Arab Emirates
  • My current job since March 2018

for business development and marketing of security services and assistant of aviation advisor (helicopters)

Manager at FIRST CLASS CLEANING SERVICES LLC
  • United Arab Emirates - Dubai
  • My current job since December 2012

Over-all management day-to-day activities of the company: Recruiting, Hiring, Training, Organization Development, Communication, Performance Management, Coaching, Policy Recommendation, Salary and Benefits, Team Building, Employee Relations.

Risk Assessment and Control Measures, front Line of workers safety, make decisions about local safety practice, duty holder, assessing & managing risks for employees, integrate health & safety into the business and compliance with Health & Safety regulations of UAE Authority. Giving First Aid.

Delegating tasks to subordinates and demonstrating exceptional communication skills with cognizance of one’s potential.

Communicate with new and existing clients to solidify mutual expectations of performance and growth.

Tradeshows, Business Functions, finding potential new business and to market the company.

ADMINISTRATOR at HOUSEKEEPING CO LLC and LEADS INVESTMENT GROUP
  • United Arab Emirates - Dubai
  • May 2008 to November 2012

Reporting to Director General and General Manager.

Assists the General Manager in day-to-day operations of two (2) cleaning companies.

Handling Human Resource Unit, Training and Development, Accounts, Purchasing, Information Technology, Operations.

Handling new clients, solidify relationship with existing clients and managing client’s suggestions and complaints.

Multi-tasking and meticulous organizing of all company documents.

Administrator at EXCON MIDDLE EAST
  • United Arab Emirates - Abu Dhabi
  • December 2006 to May 2008

Reporting to Chairman of Marei Bin Mahfouz Group and Representative of MESSE ESSEN Exhibitions in MENA Region.

Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.

Maintaining and updating customer database.

Organizing and attending events such as conferences, seminars, and exhibitions.

Sourcing and securing sponsorship. Sourcing advertising opportunities and placing adverts in the press - local, regional, national and special publications.

Client Service Specialist at OFFSHORE CONTACT CENTER
  • Philippines
  • August 2001 to December 2005

Reporting directly to Project Managers - International Clients.

Communicate customer feedback to technical and marketing teams in order to develop processes for better serving customers.

Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner. Ensure customer satisfaction by meeting customer needs in courteous and timely manner.

Compliance with ISO 9001 (QUALITY-QMS).

Education

Bachelor's degree, Mass Communication
  • at De La Salle University – De La Salle University Science and Technology Complex
  • March 2001

(Journalism, Advertising, Marketing, Public Relation & Broadcasting)

Specialties & Skills

Cleaning
HR Management
Health Safety and the Environment
Operation
Risk Assessment
ADMINISTRACIÓN DE BENEFICIOS
ADVERTISING
COACHING
COMMUNICATION SKILLS
CONFERENCES
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DATABASE ADMINISTRATION

Social Profiles

Languages

Arabic
Beginner
English
Expert
German
Beginner
Spanish
Beginner

Training and Certifications

Managing Safely - IOSH (Certificate)
Date Attended:
July 2017
Risk Assessment (Certificate)
Date Attended:
July 2017
Valid Until:
July 2019
Basic First Aid (Certificate)
Date Attended:
July 2017
Valid Until:
July 2019
Work at Height (Certificate)
Date Attended:
July 2017
Valid Until:
July 2018
Developing Innovation Ideas for Entrepreneurs (Training)
Training Institute:
University of Maryland
Date Attended:
August 2014
Duration:
20 hours
Introduction to Marketing (Training)
Training Institute:
University of Pennsylvania
Date Attended:
January 2015
Duration:
20 hours