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Kaycelyn Castro, Sales Representative

Kaycelyn Castro

Sales Representative·Creative Minds General Trading LLC

United Arab Emirates

Diploma, computer secretarial

Work experience

Total years of experience: 12 years, 10 months

Sales Representative

September 2013 - May 2026

Creative Minds General Trading LLC

Dubai, United Arab Emirates

September 2013 - May 2026

• Assisted customers and improved satisfaction
• Demonstrated products to increase sales
• Handled inquiries professionally
• Maintained stock and displays Assistant
• Picked and packed items accurately
• Managed stock transfers
• Ensured timely dispatch
Company industry:
Retail & Wholesale
Job role:
Sales

Warehouse

August 2018 - April 2026

creative minds

Dubai, United Arab Emirates

August 2018 - April 2026

Delivered excellent customer service by assisting customers with product selection and inquiries, ensuring a positive shopping experience
Demonstrated product features and benefits to drive sales and increase customer engagement
Handled customer concerns and complaints professionally, ensuring quick resolution
Maintained product displays and ensured shelves were fully stocked and visually appealing
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Representative

September 2013 - April 2026

creativeminds

Dubai, United Arab Emirates

September 2013 - April 2026

Assisted customers in selecting art supplies, toys, and
creative materials based on their needs and preferences
Demonstrated product features and provided detailed
information to increase sales
Maintained excellent customer service by addressing
inquiries, complaints, and feedback professionally
Managed product displays and ensured shelves were well
organized and fully stocked
Built strong customer relationships to encourage repeat
business
Coordinated with team members to ensure smooth store
operations
Company industry:
Retail & Wholesale

Inventory Control Clerk

September 2013 - April 2026

creative minds

Dubai, United Arab Emirates

September 2013 - April 2026

• Verified shipments and inventory accuracy
• Updated records using Excel
• Processed stock transfers using POS
Company industry:
Retail & Wholesale

GENERAL TRADING

August 2013 - April 2026

CREATIVE MINDS

Dubai, United Arab Emirates

I found this job using Bayt.com

August 2013 - April 2026

Assisted customers in selecting art supplies, toys, and creative materials based on their needs and preferences
Demonstrated product features and provided detailed information to increase sales
Maintained excellent customer service by addressing inquiries, complaints, and feedback professionally
Managed product displays and ensured shelves were well-organized and fully stocked
Built strong customer relationships to encourage repeat business
Coordinated with team members to ensure smooth store operations
Company industry:
Retail & Wholesale
Job role:
Sales

Inventory Control Clerk

January 2019 - January 2026

creativeminds warehouse

Dubai, United Arab Emirates

January 2019 - January 2026

Received incoming shipments and verified item quantities
against delivery documents
Checked accuracy of new stock deliveries and reported
discrepancies if any
Recorded and updated inventory data using Microsoft Excel
Sorted and allocated items based on per-store requirements
Processed stock transfers using Retail Pro POS system
Ensured accurate inventory records between warehouse and
retail shops
Coordinated distribution ofgoods to different store branches
Company industry:
Retail & Wholesale

Warehouse Assistant

August 2017 - August 2019

creativeminds warehouse

Dubai, United Arab Emirates

August 2017 - August 2019

Prepared and released items for store replenishment
Picked and packed products accurately based on store
requests
Coordinated stock transfers from warehouse to retail stores
Ensured timely dispatch ofgoods to maintain store
inventory levels
Maintained proper organization and labeling ofstock items
Monitored inventory and reported low stock levels
Company industry:
Retail & Wholesale

Education

BulacanPolytechnic College City of Malolos Bulacan

March 2010

March 2010

Diploma, computer secretarial

Philippines

Bulacan Polytechnic College

March 2010

March 2010

Diploma, computer secretarial

Philippines

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PATIENCE
Intermediate
PATIENCE
Intermediate
SALES
Intermediate
SALES
Intermediate
Sales Representatives
Expert
Sales Representatives
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
STOCK MANAGEMENT
Intermediate
STOCK MANAGEMENT
Intermediate
WAREHOUSING
Intermediate
WAREHOUSING
Intermediate

Languages

Filipino

Beginner

English

Beginner