Senior Operational Excellence & Compliance Manager (outsourced)
Saudi Aramco – Maritime Yard Development Projects Departmen
Total years of experience :28 years, 0 Months
Role Aim The role is responsible for managing MYDP Departments day-to-day activities related to adequacy and compliance with Saudi Aramco Operational Excellence system requirements and other related maters associated with it such as Compliance System Review Programs Management, Lean subject maters initiatives and programs, Enterprise Risk Program Management, and Business Continuity Plans Management. As well as, aligning the department activities with the overall strategic goals and Saudi Aramco Operational Excellence system requirements to ensure outcomes are measured and sustained. Addition to facilitate multiple activities and programs related to performance improvement including the integration of Lean methodology through 5S projects, Lean Daily Management, performance boards, gemba walks, standard work development, staf coaching, and management tools development. Key Contributions:
Maritime Yard Development Projects Department achieved 93% evaluation at the 2022 OE Presidential Award.
Achieved a 3.07 score in OE Self-Assessment in 2022. Responsibilities
Promote overall awareness and knowledge of Saudi Aramco Operational Excellence System requirements throughout the department staf on regular bases as per demand and need.
Manage the departments overall Operational Excellence Self-Assessment program per Saudi Aramco Operational Excellence System requirements and liaise with Operational Excellence Department in the admin area regarding validation of the score of the OE Self-Assessment report.
Recommend and Review regularly the departments Operational Excellence local governance per Operational Excellence Local Governance guidelines according to the departments business context and phase of implementation of the Operational Excellence program.
Coordinate and Liaise with Operational Excellence Department at the admin area level regarding the MYDP department Saudi Aramco Presidential Awards submission for any category.
Manage overall MYDP department OE Assessment programs and maintain the internal OE assessment process and guidelines up-to-date as per the Saudi Aramco Operational Excellence Assessment guidelines.
Annual review of MYDP departments current documented internal processes for updating and reviewing to maintain the departments practices adequacy with applicable Saudi Aramco General Instructions and Corporate Policies.
Ensure MYDP Compliance System Review programs are efective and eficient by maintaining reviewers competencies and conducting MYDP self-reviews eficiently and efectively for beter preparedness for Saudi Aramco Auditing.
Role Aim The role is responsible for providing clients with scientific, technical, and management advice that is adaptable and associated with the necessary tools and methods to assist clients in improving and advancing business performance in a resilient and agile manner per best management practices and up-to-date international standards. Manage the ofice needs for business operations as well. Key Contributions:
Articulation of QAFCO - Qatar Informational Security Plan and Disaster Recovery Plan.
Articulation and Implementation of Assets Capital Management System of the Kuwaiti Urban Planning High Supreme Commitee.
The consolidation of 153 governmental Shared Services for four UAE federal ministries, followed by the transfer to the UAE Prime Minister Ofice Shared Services Center. Job Profile:
Set both short-term and long-term organizational goals and objectives.
Create company strategy and plans.
Via seminars, conferences, and professional networking cultivate contacts with external experts and agencies.
Guarantee that the firm continues to prosper and that the wealth of its stockholders grows.
Develop research and data collecting to beter understand the organizations operations.
Determine and negotiate the timelines, milestones, and resources needed to fulfil project objectives.
Execute recommendations or solutions and ensure the customer receives all essential help.
Lead and supervise team members, especially analysts.
Oversee projects and initiatives, as well as lead focus groups and seminars.
Prepare company ideas and presentations efectively.
Evaluate an organizations context maturity level to achieve its business objectives.
Develop improvement plan (s) to enhance organization maturity level assessment as strategic initiatives and quick wins.
Articulate organizations corporate governance framework to align adaptability of transparency, accountability, and integrity principles.
Create the necessary guidelines aligned with developed frameworks to ensure the legal discharge of responsibilities.
Conduct enterprise business process modelling consultancy projects to guarantee project eficiency, giving special atention to supply chain model details and cascading down business processes to lower levels based on the APQC correct model.
Handle product and system compliance projects following a specially established methodology for delivering consultant projects to provide the highest quality outputs and the best project management approach.
Evaluate the companies training needs based on authorized professional development goals, as well as the career path and overall strategic orientations.
Conduct a wide range of adult training courses using self-developed course materials in the areas of Asset Management, Facility Management, and Reliability Center Maintenance. PECB also conducts other accredited training courses.
Conduct validation auditing with managing the Verification of Conformity programs for pressure equipment devices, medical devices, and vehicle spare parts.
By developing and delivering new training courses in the fields of Asset Management, Facility Management, and Reliability Center Maintenance Management, which proved popular with Projacs clients in the UAE, Qatar, and Saudi Arabia, the training department increased revenue by 35% in 2016 compared to 2015 and 2014.
Completed compliance consultation projects for Etisalat - Khalifa Datacenter in Disaster Recovery Tier III, Dubai Municipalities Public Health and Safety Department in ISO 17020, and Qatars Primary Health Care Company in Corporate Governance.
Role Aim The purpose of this function is to supervise the execution of sales orders for the generation and distribution of picking tickets, as well as to organize the safe operation of lifting and moving equipment, loading activities, and the orderly and eficient organization of delivery vehicles. Key Contribution:
Developed a new and cost-efective approach for managing industrial line shifting to enable optimal risk and cost management across project phases.
Efectively handled the sustainability of balancing shipping service levels and the variable expenses of land transport and freight forwarding orders. Responsibilities:
Direct staf activities related to transportation operations within the company, such as dispatching and tracking/monitoring of vehicles.
Monitor the general operations of transportation department staf to ensure that they are following the guidelines, safety measures, government orders, and administrative policies.
Participate in the negotiation and authorization of contracts, as well as other types of purchases and procurements relating to the companys transportation needs.
Create key indicators that measure and demonstrate the efectiveness of the companys transportation operations.
Develop transportation policies for the firms appropriate units.
Appoint qualified transportation personnel. This typically entails conducting interviews, selection, training, and performance evaluations of all transportation personnel.
Negotiate fair rates and services with warehouse owners or operators and carriers.
Conduct necessary investigation(s) to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such issues.
Create and implement plans that will increase company profits.
Implement management recommendations, such as proposed fees and alterations to the movement schedule.
Maintain an open dialogue with the managers of other units to organize activities that will improve the overall performance of the company.
Take charge of investigations into customer complaints about product delivery and other transportation-related issues.
Make a recommendation for the purchase of new or replacement equipment.
Role Aim Determine crucial areas where processor performance may be enhanced depending on market conditions, and then write an inventive and structured thinking mind. Key Contribution:
Improved Special Needs Client Satisfaction by 35% by implementing the One Stop Shop Services for Special Needs Clients project, which allows special needs customers to get a bundle of services, including road and trafic fee exemptions, in a single visit to the Customer Services Center.
Best-in-Class anti-bribery management system framework defined in line with accepted and allowed Corporate Governance framework.
Develop a successful and streamlined Business Processes Framework for Digitalization Services and Automated Processes, Assets Management, and a Private Partnership Program that made RTA a model organization for other governmental agencies in the UAE and other nations.
Dubai Infrastructure Assets Management was established successfully in compliance with PAS 55, allowing RTA to receive a PAS 55 accreditation from SGS-Dubai.
Successfully handled the creation of Taxi vehicle and PTA Bus manufacturing standards, as well as monitoring product quality and managing the whole production type approval and release program per RTA and ISO / TS 16949 standards requirements.
Successfully defined Services Digitalization technique for identifying capacity based on two dimensions: Process Dimension and Capability Dimension. Responsibilities:
Role Aim The position is responsible for reviewing QHSE requirements and technical design papers to provide timely, relevant, and meaningful comments. They contribute to the development and execution of quality management and testing techniques for the UAE AECOM Ofice. Key Contribution:
Successfully led ISO 9001, ISO 14001, and OSHAS 18001 adequacy and compliance CM branches in the UAE and Qatar, which were awarded an Integrated Management System compliance certificate from BM Trada.
Increased OH&S awareness across CM sites as a proactive measure for the implementation of OH&S requirements associated with the intensive implementation of a systematic inspection and auditing program focused on ensuring HSE implementation across on-site projects while Dubai was booming. Responsibilities:
Led ISO 9000, ISO 14001, and OSHAS 18001 certification programs to provide staf with the necessary awareness of standard requirements throughout the companys ofices and on-site.
Implement and articulate best business practices to ensure appropriate IMS certification maintenance.
Schedule and chair quality review meetings in Dubai and Northern Emirates ofices to assess the efectiveness of risk mitigation performance, operational process throughput, and customer satisfaction.
Collaborate with auditing and corrective action owners from clients to conduct root cause analysis and agree on efective corrective action plans.
Quality plans are created by verifying customer requirements and incorporating them into the design and construction phases.
AECOM region specifications, standards, and control programs were implemented.
Liaise with the assigned representative in each Department to ensure that all deliverables are checked and verified before being released to the client/sub-consultant.
Work with Project Managers to ensure that all standards references and risks are identified and evaluated.
Conduct and participate in quality assurance and technical compliance audits for contractors, subcontractors, and vendors.
Examine the contract documents for each construction package in terms of Earn Value Management, QHSE requirements, and processes for informing project managers and the contract team of any deficiencies.
Examine the contractors post-contract phase quality plans for insurance compliance with contract requirements.
Achieve and maintain the quality of processes, applications and systems within Dubai and Northern Emirates.
Assign a dedicated quality assurance coordinator to each project team to ensure that client-specific requirements are understood and communicated to the team members.
Create a project quality plan to help the team communicate specific requirements and to support the project execution plan.
Role Aim The role is to ensure that the companys policies and procedures comply with regulatory and ethical standards by developing proper corporate governance for decision-making in a transparent, fair, and accountable manner at all corporate levels, as well as maintaining a proper ethical program and policies associated with regular audits, proper implementation of company policies, and the design of control systems. In addition to ensuring that Corporate QHSE duties are carried out on a corporate level while ensuring full compliance with local regulations and within corporate guidelines/standards, understanding all areas of operations to assist and advise when needed to ensure compliance with internal/external QHSE requirements, and working with government agencies and clients to promote best in industry QHSE performance and culture. Key Contribution:
Successfully articulated the appropriate corporate governance structure for a family-owned holding company.
Following corporate governance, developed innovative overall Roles & Responsibilities and Delegation of Authority Manuals.
Drawn context of holding company vs. each business activity per company by identifying internal and external issues for each company and assessing the risks of each constraint that influences the companies ability to achieve their goals.
Stakeholder Engagement Framework was established and implemented to ensure the continued collection of their demands and requirements and their incorporation into the provision of services and business.
Mercedes-Benz After Sales division successfully developed ISO/TS 16949 QMS. Responsibilities:
Develop the best and most appropriate processes for the companys Integrated Management System per international QHSE standards for the automotive industry and Daimler Chrysler directive relevant to Mercedes Benz.
Reporting to Top Management on the performance of the Management System and any areas for improvement, as well as ensuring that customer requirements are promoted throughout Automotive Division companies.
Develop and maintain the Mercedes-Benz After Sales CRM program per Daimler Chrysler guidelines, and report on any necessary improvements to the Automotive divisions COO.
Create a Corporate Governance framework that allows for decisions to be made in an accountable, integrated, and transparent manner, along with the policies and procedures required to ensure their implementation.
Create a successful balance scorecard for the entire holding company to monitor overall corporate performance for financial and non-financial key performance indicators as guidance on the success of the business plan.
Create and manage control systems to prevent and respond to violations of legal guidelines and internal policies.
Control eficiency should be evaluated and improved regularly.
Revise procedures, reports, and so on regularly to identify hidden risks or non-conformity issues.
Create, revise, and implement company policies.
Collaborate with corporate counsels and human resources departments to monitor compliance with standards and regulations.
Examine the companys future ventures to identify potential compliance risks.
When necessary, review colleagues work to identify compliance issues and provide advice or training.
Keep up to date on regulatory developments within and outside of the organization, as well as evolving best practices in compliance control.
As needed, prepare reports for senior management and external regulatory bodies.
Role Aim The job requires being in charge of the overall functioning of a manufacturing plant. This includes organizing and directing daily tasks to achieve constant high performance and production. Key Contribution:
The production line for portable fire extinguishers weighing 2kg, 6kg, 12kg, and 50kg has been successfully streamlined.
Set up and optimize fire hose reel production lines to create standardized and customized products.
Designed and built an eficient hydrostatic testing station for testing the leak resistance of portable fire extinguishers.
Role Aim Work as a management analyst and consultant to identify problems in firms and then build action plans targeted at enhancing productivity and profits through compliance and adequacy programs that correspond to international standards and best practices. Key Contribution:
About 53 clients from the public and commercial sectors were successfully qualified by a third party for ISO 9000, ISO 14001, and OSHAS 18001 certifications in Jordan, the West Bank, Qatar, and Saudi Arabia.
Four goods were successfully approved for CE Mark (Pressure Equipment - Medical Devices) in Jordan as part of the Injaz initiative, which aids Jordanian producers in exporting Jordanian products to the EU.
Articulation course materials for adult training programs in TQM, EFQM, and risk management. Responsibilities:
To beter understand the clients business challenges and technologies, conduct interviews with company personnel.
Examine internal data from the client company, such as financial statements, payroll information, or existing computer systems.
Outline the scope of the work and identify and map out the projects schedules, milestones, and required resources.
Determine and communicate the work product or results that will be delivered to the client after the project.
Create and implement communications for senior stakeholders, company staf, and internal and external project teams.
Conduct any necessary training classes for employees at various levels while providing constructive feedback to company management.
Work tactfully to encourage employees faster adoption, greater utilization, and higher proficiency with new ways of operating as a result of consulting project outcomes.
Analysing and evaluating a companys current business processes and identifying areas for improvement.
Research and review current business processes and new IT advancements to make systems more modern.
Role Aim The position comprises assessing Ceramic Multi-layers Resistance and Capacitors package and narrative specifications, as well as technical design papers, to guarantee timely, relevant, and meaningful input, as well as designing and implementing quality management and testing procedures for the goods. Key Contribution:
By adhering to APQP, FMEA, Gage R&R, SPC, and QS 9000 requirements, we successfully established the passive components supply store sector -SSS- in Hungary for the supply and distribution of ceramic multilayer resistance and capacitors.
By streamlining backend inventory processes and managing client orders, we were able to achieve 98 per cent sustained customer satisfaction.
Reduced freight costs by rearranging the shipping, distribution, and packaging processes in collaboration with DHL. Responsibilities:
Review and analyze PHILIPSs passive component logistics strategy to determine Supply Store Sector typology and articulate the Value Chain map of passive component products planned to supply from Hungary in collaboration with PHIPLIPS Reymond Plant operation management.
Design and plan the operational processes for the Supply Store Sector in the Sarvar plant based on the Value Chain process maps and create the appropriate process flow layout to ensure the shortest cycle time.
Plan and review the costs of the entire process to determine the best prices to charge clients for the ordered products.
Design the product storage areas to ensure the shortest cycle time for storage and picking processes while adhering to the FIFO mandate and aligning designed SAP automated processes for SSS.
Managing store counting programs and ensuring the accuracy of SAP store data.
Design, plan, and implement an economic ordering model to replenish the store while improving picking and dispatching processes to ensure the shortest cycle time for delivering clients.
Reporting to top management on the performance of SSS store operations and QMS performance, as well as any need for improvement, while ensuring the promotion of customer awareness throughout the Supply Stores Sector.
Manage vendor auditing programs in collaboration with operations and QC staf to ensure the quality of purchased items and services is maintained.
Examine store requirements, specifications, and technical design documents to provide timely and meaningful feedback to ensure the creation of detailed, comprehensive, and well-structured counting and auditing plans and cases.
Role Aim Evaluation of quality requirements and technical design papers for two and four-tower Distribution Ignition Systems to guarantee timely, relevant, and meaningful feedback, as well as developing and executing quality management and testing procedures for the products, are all part of the job. Key Contribution:
The Mondeo washing botle assembly line was successfully planned and run at 90% eficiency.
Innovatively solves DIS product defects and increases production line throughput by 35% to 85%.
EL Jardo Plan QMS in Spain successfully met QS 9000 2nd Edition requirements. Responsibilities:
Coordination of 8Ds teams for DIS products to improve and sustain product quality and ensure the efectiveness of implemented control measures through the process and design FMEA approach methodology.
Role Aim Finish a two-year paid internship program that covers all of the primary tasks that may be commercialized in terms of awareness, practices, and obligations in the context of preparing for the Business Development arena. Key Contribution:
Completed a paid internship program by performing planned jobs and tasks on the job. Responsibilities:
Analyze and comprehend maintenance bulletins for Russian-made military helicopters and air fighters such as the MI-2, MI-8, MI-17, MI-24, MIG-21, and MIG-29, as well as the development of appropriate work instructions for dismantling, assembly, and inspection of carried out maintenance tasks at the Hydraulic system.
Participate in a variety of maintenance tasks for MIG-21, and MIG-29 air fighters, as well as MI-8, MI-24, and MI-17 helicopters, under the supervision of the chief engineer for the engine division.
Define quality control criteria and propose inspection methods for verifying and validating the quality of maintenance tasks performed.
Using x-ray and other magnetic inspection tools, inspect the wings, tail, and fuselage for corrosion and cracks.
Gather and install mechanical, electrical, plumbing, and other components required for installation, replacement, and general repairs in the aircraft.
Take accurate measurements of the parts to be replaced to get the right sizes that will fit and to avoid loose fitings, which could afect the crafts efectiveness.
Place plastic film across areas of the aircraft that will be worked on to prevent damage, and if the damage is unavoidable, paint aircraft surfaces after repairs to maintain a clean appearance free of cracks and dirt.
Trim or cut body parts to be fixed in the aircraft to the desired size and prepare sections to be placed in the aircraft using hand tools and filters for proper balancing.
Examine new parts for alignment with the operating system and perform additional adjustments if they arent working properly.
Use portable treatment instruments, tools, and equipment to treat bonded structure parts.
Listen carefully to the sound of running engines for unusual noises caused by malfunctioning, and then repair them.
Maintain repair logs, recording both corrective and preventive measures taken on the aircraft.
Participate in the design of enamelling machine concepts as well as reliability maintenance analysis for the new design to identify the initial Failure Modes and analyze the best solution for the best reliability of the designed module.
As part of the intern program, you will work in the Aero-plex company for MALEV Aeroplans arrival and prior departure checks at the airport for 6 months.
Create an initial draft of contractual terms and conditions for commercial contracts and participate in contract negotiation.
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