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Kefah El Ghobbas, Senior Operational Excellence & Compliance Manager (outsourced)

Kefah El Ghobbas

Senior Operational Excellence & Compliance Manager (outsourced)·Saudi Aramco – Maritime Yard Development Projects Departmen

Saudi Arabia

Bachelor's degree, Road Vehicles Engineering

Work experience

Total years of experience: 31 years, 0 months

Senior Operational Excellence & Compliance Manager (outsourced)

September 2022 - Present

Saudi Aramco – Maritime Yard Development Projects Departmen

Ras Al Khair, Saudi Arabia

September 2022 - Present

Role Aim The role is responsible for managing MYDP Departments day-to-day activities related to adequacy and compliance with Saudi Aramco Operational Excellence system requirements and other related maters associated with it such as Compliance System Review Programs Management, Lean subject maters initiatives and programs, Enterprise Risk Program Management, and Business Continuity Plans Management. As well as, aligning the department activities with the overall strategic goals and Saudi Aramco Operational Excellence system requirements to ensure outcomes are measured and sustained. Addition to facilitate multiple activities and programs related to performance improvement including the integration of Lean methodology through 5S projects, Lean Daily Management, performance boards, gemba walks, standard work development, staf coaching, and management tools development. Key Contributions:
Maritime Yard Development Projects Department achieved 93% evaluation at the 2022 OE Presidential Award.
Achieved a 3.07 score in OE Self-Assessment in 2022. Responsibilities
Promote overall awareness and knowledge of Saudi Aramco Operational Excellence System requirements throughout the department staf on regular bases as per demand and need.
Manage the departments overall Operational Excellence Self-Assessment program per Saudi Aramco Operational Excellence System requirements and liaise with Operational Excellence Department in the admin area regarding validation of the score of the OE Self-Assessment report.
Recommend and Review regularly the departments Operational Excellence local governance per Operational Excellence Local Governance guidelines according to the departments business context and phase of implementation of the Operational Excellence program.
Coordinate and Liaise with Operational Excellence Department at the admin area level regarding the MYDP department Saudi Aramco Presidential Awards submission for any category.
Manage overall MYDP department OE Assessment programs and maintain the internal OE assessment process and guidelines up-to-date as per the Saudi Aramco Operational Excellence Assessment guidelines.
Annual review of MYDP departments current documented internal processes for updating and reviewing to maintain the departments practices adequacy with applicable Saudi Aramco General Instructions and Corporate Policies.
Ensure MYDP Compliance System Review programs are efective and eficient by maintaining reviewers competencies and conducting MYDP self-reviews eficiently and efectively for beter preparedness for Saudi Aramco Auditing.

Company industry:
Oil & Gas
Job role:
Consulting

Senior Operational Excellence & Compliance Manager

August 2022 - Present

Saudi Aramco – Maritime Yard Development Projects Department

Ras Al Khair, Saudi Arabia

August 2022 - Present

• Created and executed a strategic roadmap for operational excellence in align with VISION 2030
to deliver a large-scale project, aligning with organizational objectives, industry standards, and
regulatory requirements.
• Led a team of operational excellence professionals, fostering a culture of continuous
improvement, ownership, and data-driven decision-making.
• Defined and tracked Business Key Performance Indicators (KPIs) to assess and enhance
departmental and project performance, driving process improvements.
• Established a comprehensive compliance framework, conducting risk assessments and control
measures, and overseeing a Compliance System Reviews program to mitigate non-compliance
risks.
• Formulated and executed a comprehensive risk management strategy for construction projects,
in accordance with Project Management directives.
• Oversaw enterprise and project risk monitoring, coordinating responses and escalating critical
issues to senior leadership.
• Sought out and implemented process enhancements, cost-saving measures, and efficiency
gains within the departments Operational Excellence Processes across the project lifecycle.
• Fostered collaboration with internal and external stakeholders, ensuring clear communication
and compliance with standards.
• Advised on and periodically reviewed the departments Operational Excellence governance in
line with business needs and program implementation stages.
• Administered the Operational Excellence Assessment program, coordinating with the
Operational Excellence Department for score validation.

Company industry:
Construction & Building

Managing Director

October 2020 - August 2022

Assurance for Survey and Inspection

Dubai, United Arab Emirates

October 2020 - August 2022

Role Aim The role is responsible for providing clients with scientific, technical, and management advice that is adaptable and associated with the necessary tools and methods to assist clients in improving and advancing business performance in a resilient and agile manner per best management practices and up-to-date international standards. Manage the ofice needs for business operations as well. Key Contributions:
Articulation of QAFCO - Qatar Informational Security Plan and Disaster Recovery Plan.
Articulation and Implementation of Assets Capital Management System of the Kuwaiti Urban Planning High Supreme Commitee.
The consolidation of 153 governmental Shared Services for four UAE federal ministries, followed by the transfer to the UAE Prime Minister Ofice Shared Services Center. Job Profile:
Set both short-term and long-term organizational goals and objectives.
Create company strategy and plans.
Via seminars, conferences, and professional networking cultivate contacts with external experts and agencies.
Guarantee that the firm continues to prosper and that the wealth of its stockholders grows.
Develop research and data collecting to beter understand the organizations operations.
Determine and negotiate the timelines, milestones, and resources needed to fulfil project objectives.
Execute recommendations or solutions and ensure the customer receives all essential help.
Lead and supervise team members, especially analysts.
Oversee projects and initiatives, as well as lead focus groups and seminars.
Prepare company ideas and presentations efectively.
Evaluate an organizations context maturity level to achieve its business objectives.
Develop improvement plan (s) to enhance organization maturity level assessment as strategic initiatives and quick wins.
Articulate organizations corporate governance framework to align adaptability of transparency, accountability, and integrity principles.
Create the necessary guidelines aligned with developed frameworks to ensure the legal discharge of responsibilities.
Conduct enterprise business process modelling consultancy projects to guarantee project eficiency, giving special atention to supply chain model details and cascading down business processes to lower levels based on the APQC correct model.
Handle product and system compliance projects following a specially established methodology for delivering consultant projects to provide the highest quality outputs and the best project management approach.
Evaluate the companies training needs based on authorized professional development goals, as well as the career path and overall strategic orientations.
Conduct a wide range of adult training courses using self-developed course materials in the areas of Asset Management, Facility Management, and Reliability Center Maintenance. PECB also conducts other accredited training courses.
Conduct validation auditing with managing the Verification of Conformity programs for pressure equipment devices, medical devices, and vehicle spare parts.

Company industry:
Business Consultancy Services
Job role:
Management

Managing Director

October 2020 - January 2022

Assurance for Survey and Inspection,

Dubai, United Arab Emirates

October 2020 - January 2022

• Design and implement comprehensive business strategies that drive growth, innovation, and
competitiveness, leveraging market analysis, goal-setting, and resource allocation to achieve
business objectives.
• Develop and execute dynamic marketing and networking strategies to attract new clients, build
strong relationships, and drive revenue growth, utilizing market research, value proposition
development, and personalized engagement.
• Continuously evaluate and refine consultancy and training services to ensure they meet the
highest standards, address evolving client needs, and incorporate innovative practices,
leveraging client feedback, industry research, and best practices.
• Establish and maintain rigorous quality assurance processes to guarantee exceptional service
delivery, client satisfaction, and regulatory compliance, utilizing service audits, client feedback,
and continuous improvement methodologies.
• Oversee financial operations, including budgeting, forecasting, and financial analysis, to drive
financial stability, profitability, and growth, while identifying opportunities for cost optimization
and revenue enhancement.
• Foster a culture of excellence, innovation, and growth, providing mentorship, professional
development opportunities, and performance evaluations to inspire and empower team
members to contribute to the companys success.
• Encourage a culture of innovation, creative thinking, and experimentation, staying ahead of
industry trends and technological advancements to integrate cutting-edge solutions into the
companys service portfolio.
• Build and nurture long-term relationships with clients, providing customized solutions, trusted
advisory services, and value-added interactions that drive client satisfaction and loyalty.
• Streamline internal operations, improve efficiency, and reduce costs, leveraging best practices
in project management, workflow optimization, and technology adoption to enhance
productivity across the organization.
• Ensure the company operates in full compliance with legal regulations and industry standards,
developing and enforcing policies and procedures that uphold ethical practices, mitigate risks,
and maintain a strong reputation.

Company industry:
Management Consulting

Principal Engineering and Management Consultant

January 2016 - July 2020

Projacs International

Dubai, United Arab Emirates

January 2016 - July 2020

By developing and delivering new training courses in the fields of Asset Management, Facility Management, and Reliability Center Maintenance Management, which proved popular with Projacs clients in the UAE, Qatar, and Saudi Arabia, the training department increased revenue by 35% in 2016 compared to 2015 and 2014.
Completed compliance consultation projects for Etisalat - Khalifa Datacenter in Disaster Recovery Tier III, Dubai Municipalities Public Health and Safety Department in ISO 17020, and Qatars Primary Health Care Company in Corporate Governance.

Company industry:
Construction & Building

Principal Engineering and Management Consultant

January 2016 - January 2020

Projacs International,

Dubai, United Arab Emirates

January 2016 - January 2020

As a Principal Engineering and Management Consultant, my objective is to leverage my expertise in
engineering and management to drive business transformation, improve operational efficiency, and
enhance strategic decision-making for our clients. I aim to deliver tailored solutions that integrate
technical excellence, innovation, and best practices, ultimately driving sustainable growth and
competitiveness. By fostering collaborative relationships and providing expert guidance, I strive to
make a lasting impact on our clients organizations and contribute to their long-term success.
Key Contributions:
• Designed and Delivered customized training programs in Asset Management, Facility
Management, and Reliability Center Maintenance Management, resulting in a 35% Revenue
Growth for the training department in 2016, with Strategic Client Engagement across the UAE,
Qatar, and Saudi Arabia.
• Executed Compliance Consultation Projects, including Disaster Recovery Tier III for Etisalat -
Khalifa Datacenter, ISO 17020 for Dubai Municipalitys Public Health and Safety Department,
and Corporate Governance for Qatars Primary Health Care Company, ensuring Regulatory
Adherence and Risk Mitigation.
• Achieved Certification Excellence by securing ISO 9001, ISO 14001, and ISO 45001 compliance
certifications across various sectors, notably obtaining the PDO - Oman QHSE
certificate, demonstrating Quality Management and Operational Excellence.
• Developed and Implemented comprehensive QA/QC plans for safety and security systems,
enhancing Operational Integrity and Risk Management across multiple facilities, ensuring
Compliance and Best Practices.
Responsibilities:
• Deliver Expert Compliance Consultation Services: Provide specialized consultation
services across a broad range of ISO standards, including ISO 9001, ISO 14001, and ISO 45001,
ensuring compliance and quality management.
• Develop and Implement Business Strategies: Design and deploy advanced corporate
management systems, analyzing market trends and adapting strategies to meet evolving
industry demands, ensuring consistent delivery of quality products.
• Design and Deliver Behavioral Skills Training Programs: Create and deliver training
programs that align with organizational strategic objectives, enhancing employee professional
growth and career trajectories.
• Oversee and Maintain Comprehensive HSE Plans: Manage and maintain HSE plans for
construction projects across the GCC, ensuring safety and compliance, and contributing to a
safe working environment.
• Maintain QHSE System Performance: Ensure QHSE systems are performing effectively to
maintain IMS certification, contributing to the success of GCC Projacs offices.
• Implement Project Delivery Management Framework: Oversee the implementation of a
project delivery management framework across all projects, ensuring effective internal auditing
and high-quality project delivery.
• Analyze and assess technical issues with a strategic approach, researching, planning, and
executing innovative management and technical solutions that address client challenges.
• Build and maintain strong client relationships, providing customized solutions that address
specific challenges and contribute to client success.
• Lead ISO certification programs, including ISO 9000, ISO 14001, and OSHAS 18001, ensuring
compliance and awareness across the companys offices and project sites.
• Enforce industry-leading business practices, organize and lead quality review meetings, and
evaluate risk mitigation, operational efficiency, and client satisfaction to drive business
excellence.

Company industry:
General Engineering Consultancy

Partner and Operations Manager

January 2013 - December 2015

TURBO GENERAL LAND TRANSPORT & CARGO

Dubai, United Arab Emirates

January 2013 - December 2015

Role Aim The purpose of this function is to supervise the execution of sales orders for the generation and distribution of picking tickets, as well as to organize the safe operation of lifting and moving equipment, loading activities, and the orderly and eficient organization of delivery vehicles. Key Contribution:
Developed a new and cost-efective approach for managing industrial line shifting to enable optimal risk and cost management across project phases.
Efectively handled the sustainability of balancing shipping service levels and the variable expenses of land transport and freight forwarding orders. Responsibilities:
Direct staf activities related to transportation operations within the company, such as dispatching and tracking/monitoring of vehicles.
Monitor the general operations of transportation department staf to ensure that they are following the guidelines, safety measures, government orders, and administrative policies.
Participate in the negotiation and authorization of contracts, as well as other types of purchases and procurements relating to the companys transportation needs.
Create key indicators that measure and demonstrate the efectiveness of the companys transportation operations.
Develop transportation policies for the firms appropriate units.
Appoint qualified transportation personnel. This typically entails conducting interviews, selection, training, and performance evaluations of all transportation personnel.
Negotiate fair rates and services with warehouse owners or operators and carriers.
Conduct necessary investigation(s) to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such issues.
Create and implement plans that will increase company profits.
Implement management recommendations, such as proposed fees and alterations to the movement schedule.
Maintain an open dialogue with the managers of other units to organize activities that will improve the overall performance of the company.
Take charge of investigations into customer complaints about product delivery and other transportation-related issues.
Make a recommendation for the purchase of new or replacement equipment.

Company industry:
Marine Transport Services
Job role:
Management

Partner and Operational Manager

January 2013 - December 2015

TURBO GENERAL LAND TRANSPORT & CARGO,

Dubai, United Arab Emirates

January 2013 - December 2015

The aim of the role is to Drive business growth, operational efficiency, and customer satisfaction in
a small enterprise setting, this role leverages strategic leadership, logistics management, and team
development expertise to spearhead initiatives that expand market share, improve revenue, and
enhance competitiveness in the land transport and cargo industry. Key responsibilities include
overseeing financial management, optimizing logistics operations, building strong client

relationships, leading high-performing teams, ensuring safety and regulatory compliance, and
fostering a culture of customer-centricity, innovation, and continuous improvement. Spearheaded complex industrial demonstrating logistics planning, and project Coordinated
• Spearheaded transportation operations, directing staff activities, and ensuring compliance with
guidelines, safety measures, government orders, and administrative policies, demonstrating
strong leadership and management skills.
• Developed and implemented transportation policies, procedures, and plans to optimize
operations, reduce costs, and improve customer satisfaction, showcasing strategic planning and
problem-solving abilities.
• Coordinated and scheduled transportation operations, including route planning, vehicle
allocation, and cargo handling, to ensure efficient and timely delivery of goods, highlighting
planning and scheduling expertise.
• Conducted regular audits and inspections to ensure compliance with safety protocols,
government regulations, and company policies, demonstrating a strong commitment to quality
assurance and control.
• Negotiated contracts, purchases, and procurements, managed budgets, and tracked key
performance indicators to measure transportation operations effectiveness, showcasing
financial management and analytical skills.
• Successfully managed and executed large-scale transportation projects, including industrial
plant relocations and massive shipments of oversize items and parts, demonstrating project
management expertise and ability to deliver results under pressure.
• Built and maintained strong relationships with staff, suppliers, and stakeholders, including
warehouse owners, operators, and carriers, to ensure effective communication and
collaboration, highlighting leadership and interpersonal skills.
• Analyzed market trends, customer needs, and competitor activity to develop and implement
strategic plans to drive business growth and improve market share, demonstrating strategic
planning and market analysis skills.
• Utilized specialized equipment and techniques to transport oversized and heavy cargo, ensuring
100% accurate and damage-free delivery, showcasing planning and scheduling expertise and
attention to detail.
• Conducted investigations into customer complaints and implemented corrective actions to
improve customer satisfaction and reduce complaints, demonstrating a strong commitment to
quality assurance and customer service.

Company industry:
Distribution, Supply Chain & Logistics

Senior Specialist Business Processes Analytics & Development

December 2008 - December 2012

Roads and Transport Authority

Dubai, United Arab Emirates

December 2008 - December 2012

Role Aim Determine crucial areas where processor performance may be enhanced depending on market conditions, and then write an inventive and structured thinking mind. Key Contribution:
Improved Special Needs Client Satisfaction by 35% by implementing the One Stop Shop Services for Special Needs Clients project, which allows special needs customers to get a bundle of services, including road and trafic fee exemptions, in a single visit to the Customer Services Center.
Best-in-Class anti-bribery management system framework defined in line with accepted and allowed Corporate Governance framework.
Develop a successful and streamlined Business Processes Framework for Digitalization Services and Automated Processes, Assets Management, and a Private Partnership Program that made RTA a model organization for other governmental agencies in the UAE and other nations.
Dubai Infrastructure Assets Management was established successfully in compliance with PAS 55, allowing RTA to receive a PAS 55 accreditation from SGS-Dubai.
Successfully handled the creation of Taxi vehicle and PTA Bus manufacturing standards, as well as monitoring product quality and managing the whole production type approval and release program per RTA and ISO / TS 16949 standards requirements.
Successfully defined Services Digitalization technique for identifying capacity based on two dimensions: Process Dimension and Capability Dimension. Responsibilities:

Company industry:
Public Administration

Senior Specialist Business Processes Analytics & Development

December 2008 - December 2012

ROADS AND TRANSPORT AUTHORITY,

Dubai, United Arab Emirates

December 2008 - December 2012

The role aim is to Spearhead Business Process Improvements, Drive Efficiency & Innovation, and
Foster Collaboration across RTA Sectors & Agencies, leveraging Analytical Thinking, Data Insights,
and Strategic Project Leadership to achieve Governmental Dubai Excellence Model and GRC
Implementation, Cost-Effectiveness, and Enhanced Productivity.
Key Contribution:
• Enhanced Special Needs Client Satisfaction by 35% through the implementation of a One Stop
Shop Services project, streamlining services and increasing efficiency.
• Developed a Best-in-Class anti-bribery management system framework, aligned with Corporate
Governance standards, to ensure transparency and accountability. Designed Business Processes Digitalization
Services, Automated Processes, Assets Management, Private Partnership Programs, making
• Established Dubai Infrastructure Assets Management, ensuring compliance with international
• Taxi vehicle Bus manufacturing standards,
ensuring product quality and managing production type release Services
• Develop and implement a corporate governance framework aligned with OECD requirements
and RTA foundation directives, ensuring accountability, integrity, and transparency in decision
making, and driving business process improvements across RTA sectors and agencies.
• Design and implement a stakeholder engagement management framework to identify, analyze,
and maintain relationships with key stakeholders, ensuring effective communication and
collaboration across RTA sectors and agencies.
• Develop and articulate a Corporate Enterprise Risks Management framework, conducting
regular risk assessments to identify and mitigate potential risks, and driving efficiency and
innovation in business processes and services.
• Conduct regular Business Impact Analysis to identify critical services, develop business
continuity and recovery plans, and ensure the effectiveness of control measures, leveraging
analytical thinking and data insights to inform decision-making.
• Monitor and evaluate RTA service improvement initiatives within the Dubai Governmental
Services Model framework, ensuring consistent improvement and alignment with organizational
goals, and achieving Governmental Dubai Excellence Model and GRC implementation.
• Develop outsourcing guidelines and criteria for facility management services, creating Service
Level Agreement (SLA) templates to ensure effective vendor management, and ensuring cost
effectiveness and enhanced productivity in business processes and services.
• Coordinate RTA digitalization projects for service and process automation, ensuring effective
implementation and integration of new technologies, and driving digitalization and automation
across RTA sectors and agencies.
• Manage Dubai Public Transport Agency bus and Dubai Taxi manufacturing programs at overseas
factories, ensuring compliance with legal requirements, cost, quality, and timeliness, and
managing strategic projects to achieve organizational goals.

Company industry:
Public Administration

QHSE Manager

September 2007 - November 2008

CANSULT MAUNSELL

Dubai, United Arab Emirates

September 2007 - November 2008

Aim
The aim of the role is to drive Global QHSE Excellence, Ensuring Operational Safety, Quality, and
Compliance across Multi-National Engineering Projects, leveraging Technical Expertise, Strategic
Leadership, and Collaborative Approach to Foster a Culture of Risk Management, Process
Optimization, and Workforce Wellbeing, while Meeting International Standards and Regulatory
Requirements.
Key Contribution:
• Successfully led the implementation of ISO 9001, ISO 14001, and OSHAS 18001 standards
across CM branches in the UAE and Qatar, resulting in the award of an Integrated Management
System compliance certificate from BM Trada.
• Proactively increased OH&S awareness across CM sites through the implementation of a
systematic inspection and auditing program, ensuring the effective implementation of HSE
requirements and minimizing risks across on-site projects during a period of rapid growth in
Dubai.
Responsibilities:
• Spearhead ISO 9000, ISO 14001, and OSHAS 18001 certification programs to ensure staff
awareness of standard requirements across company offices and on-site locations.
• Develop and articulate best practices to maintain IMS certification, ensuring operational
excellence and compliance with international standards.
• Schedule and chair quality review meetings in Dubai and Northern Emirates offices to assess
risk mitigation performance, operational process throughput, and customer satisfaction.
• Partner with clients to conduct root cause analysis and develop effective corrective action plans,
ensuring prompt issue resolution and process improvement.
• Create quality plans by verifying customer requirements and incorporating them into design
and construction phases, ensuring alignment with AECOM region specifications, standards, and
control programs.
• Liaise with department representatives to verify and check deliverables before release to
clients/sub-consultants, ensuring quality and accuracy.
• Collaborate with Project Managers to identify and evaluate standards references and risks,
ensuring proactive mitigation and compliance.
• Participate in quality assurance and technical compliance audits for contractors, subcontractors,
and vendors, ensuring adherence to quality and safety standards.
• Examine contract documents for each construction package, ensuring compliance with Earn
Value Management, QHSE requirements, and processes, and informing project managers and
contract teams of any deficiencies.
• Achieve and maintain the quality of processes, applications, and systems within Dubai and
Northern Emirates, ensuring operational excellence and customer satisfaction.

Company industry:
Business Consultancy Services
Job role:
Management

Compliance and Adquency Manager

September 2005 - August 2007

Nasser Bin Khalid Al-Thani & Sons Holding Company

Doha, Qatar

September 2005 - August 2007

Role Aim The role is to ensure that the companys policies and procedures comply with regulatory and ethical standards by developing proper corporate governance for decision-making in a transparent, fair, and accountable manner at all corporate levels, as well as maintaining a proper ethical program and policies associated with regular audits, proper implementation of company policies, and the design of control systems. In addition to ensuring that Corporate QHSE duties are carried out on a corporate level while ensuring full compliance with local regulations and within corporate guidelines/standards, understanding all areas of operations to assist and advise when needed to ensure compliance with internal/external QHSE requirements, and working with government agencies and clients to promote best in industry QHSE performance and culture. Key Contribution:
Successfully articulated the appropriate corporate governance structure for a family-owned holding company.
Following corporate governance, developed innovative overall Roles & Responsibilities and Delegation of Authority Manuals.
Drawn context of holding company vs. each business activity per company by identifying internal and external issues for each company and assessing the risks of each constraint that influences the companies ability to achieve their goals.
Stakeholder Engagement Framework was established and implemented to ensure the continued collection of their demands and requirements and their incorporation into the provision of services and business.
Mercedes-Benz After Sales division successfully developed ISO/TS 16949 QMS. Responsibilities:
Develop the best and most appropriate processes for the companys Integrated Management System per international QHSE standards for the automotive industry and Daimler Chrysler directive relevant to Mercedes Benz.
Reporting to Top Management on the performance of the Management System and any areas for improvement, as well as ensuring that customer requirements are promoted throughout Automotive Division companies.
Develop and maintain the Mercedes-Benz After Sales CRM program per Daimler Chrysler guidelines, and report on any necessary improvements to the Automotive divisions COO.
Create a Corporate Governance framework that allows for decisions to be made in an accountable, integrated, and transparent manner, along with the policies and procedures required to ensure their implementation.
Create a successful balance scorecard for the entire holding company to monitor overall corporate performance for financial and non-financial key performance indicators as guidance on the success of the business plan.
Create and manage control systems to prevent and respond to violations of legal guidelines and internal policies.
Control eficiency should be evaluated and improved regularly.
Revise procedures, reports, and so on regularly to identify hidden risks or non-conformity issues.
Create, revise, and implement company policies.
Collaborate with corporate counsels and human resources departments to monitor compliance with standards and regulations.
Examine the companys future ventures to identify potential compliance risks.
When necessary, review colleagues work to identify compliance issues and provide advice or training.
Keep up to date on regulatory developments within and outside of the organization, as well as evolving best practices in compliance control.
As needed, prepare reports for senior management and external regulatory bodies.

Company industry:
Human Resources Outsourcing

Plant Manager

April 2001 - February 2004

Jordan Factory for Fire Fighting Equipment – Amman

Amman, Jordan

April 2001 - February 2004

Role Aim The job requires being in charge of the overall functioning of a manufacturing plant. This includes organizing and directing daily tasks to achieve constant high performance and production. Key Contribution:
The production line for portable fire extinguishers weighing 2kg, 6kg, 12kg, and 50kg has been successfully streamlined.
Set up and optimize fire hose reel production lines to create standardized and customized products.
Designed and built an eficient hydrostatic testing station for testing the leak resistance of portable fire extinguishers.

Company industry:
Security & Fire Systems
Job role:
Management

Management Consultant

March 1999 - February 2001

Team International Management Consulting Company

Amman, Jordan

March 1999 - February 2001

The aim of the role is to be as Expert guidance is provided to organizations to enhance operational
efficiency, productivity, and profitability. This is achieved by identifying and addressing operational
challenges, developing strategic plans, and implementing best practices that meet international
standards. The goal is to drive sustainable growth and excellence by optimizing business
processes, improving decision-making, and equipping employees with the necessary skills and
knowledge. This role involves analyzing business operations, identifying areas for improvement,
and implementing changes that lead to increased productivity, quality, and customer satisfaction.
Key
• Successfully guided 53 clients from public and commercial sectors in achieving ISO 9000, ISO
14001, and OSHAS 18001 certifications in multiple countries, including Jordan, the West Bank,
Qatar, and Saudi Arabia, demonstrating expertise in quality management systems.

• Conduct in-depth interviews with company personnel to gain a deeper understanding of
business challenges and technologies, and develop tailored solutions to address their needs.
• Examine internal data from client companies, including financial statements, payroll
information, and existing computer systems, to identify areas for improvement and inform
strategic recommendations.
• Outline the scope of work, identify and map out project schedules, milestones, and required
resources, and determine the work product or results to be delivered to clients.
• Create and implement effective communications for senior stakeholders, company staff, and
internal and external project teams, ensuring seamless collaboration and project success.
• Conduct training classes for employees at various levels, providing constructive feedback to
company management and promoting a culture of continuous learning and improvement.
• Work tactfully to encourage employees faster adoption, greater utilization, and higher
proficiency with new ways of operating, resulting from consulting project outcomes.
• Analyse and evaluate a companys current business processes, identifying areas for
improvement and developing initiatives to drive efficiency and productivity.
• Research and review current business processes and new IT advancements, making
recommendations to modernize systems and improve overall performance.
• Develop and manage project plans, monitor project performance, and collaborate with users
and stakeholders to ensure successful project outcomes.
• Train and coach staff members, develop and lead management consulting projects, and
manage business leaders training courses, ensuring effective knowledge transfer and skills
development.

Company industry:
Management Consulting
Job role:
Consulting

Quality Assurance Engineer

April 1997 - February 1999

Philips Hungary Ltd

Szekesfehervar, Hungary

April 1997 - February 1999

As a Quality Assurance Engineer, the aim is to drive the development of high-quality ceramic multi
layer resistors and capacitor packages, ensuring compliance with narrative specifications and
technical design papers, while providing timely, relevant, and meaningful input to enhance product
quality, and designing and implementing robust quality management and testing procedures to
ensure the excellence of our goods, ultimately delivering products that meet customer needs and
expectations, and driving business growth and customer satisfaction through continuous process
improvement and compliance with industry standards, regulations, and company policies.
Key Contribution:
• Successfully established the Passive Components Supply Store Sector (SSS) in Hungary,
adhering to rigorous quality standards, including APQP, FMEA, Gage R&R, SPC, and QS 9000
requirements, to ensure the supply and distribution of high-quality ceramic multilayer resistors
and capacitors.
• Streamlined backend inventory processes and effectively managed client orders, resulting in a
remarkable 98% sustained customer satisfaction rate, demonstrating exceptional customer
centricity and service delivery.
• Collaborated with DHL to redesign shipping, distribution, and packaging processes, achieving
significant freight cost reductions, showcasing expertise in logistics optimization and cost
management.
Responsibilities:
• Conduct in-depth interviews with company personnel to gain a deeper understanding of
business challenges and technologies, and develop tailored solutions to address their needs.
• Examine internal data from client companies, including financial statements, payroll
information, and existing computer systems, to identify areas for improvement and inform
strategic recommendations.
• Outline the scope of work, identify and map out project schedules, milestones, and required
resources, and determine the work product or results to be delivered to clients.
• Create and implement effective communications for senior stakeholders, company staff, and
internal and external project teams, ensuring seamless collaboration and project success.
• Conduct training classes for employees at various levels, providing constructive feedback to
company management and promoting a culture of continuous learning and improvement.
• Work tactfully to encourage employees faster adoption, greater utilization, and higher
proficiency with new ways of operating, resulting from consulting project outcomes.
• Analyze and evaluate a companys current business processes, identifying areas for
improvement and developing initiatives to drive efficiency and productivity.
• Research and review current business processes and new IT advancements, making
recommendations to modernize systems and improve overall performance.
• Develop and manage project plans, monitor project performance, and collaborate with users
and stakeholders to ensure successful project outcomes.
• Train and coach staff members, develop and lead management consulting projects, and
manage business leaders training courses, ensuring effective knowledge transfer and skills
development.

Company industry:
Automotive Manufacture
Job role:
Quality Control

Distribution Ignition System Quality Assurance Engineer

September 1995 - March 1997

FORD Hungarian Ltd

Szekesfehervar, Hungary

September 1995 - March 1997

Aim
As a Quality Assurance Engineer, my mission is to drive Product Excellence by meticulously
evaluating quality requirements and technical design papers for two and four-tower Distribution
Ignition Systems (DIS), providing Timely Insights and Actionable Feedback to enhance product
reliability and performance. I am responsible for developing and executing Robust Quality
Management and testing procedures, ensuring Zero Defect products that meet the highest
standards of quality, reliability, and customer satisfaction, and ultimately contributing to
the Success of DIS Products.
Key Contribution:
• Process Optimization: Successfully planned and executed the Mondeo washing bottle assembly
line, achieving an impressive 90% efficiency rate, showcasing expertise in Lean
Manufacturing and Operational Excellence.
• Innovative Problem-Solving: Implemented cutting-edge solutions to resolve DIS product defects,
resulting in a significant 35% to 85% increase in production line throughput,
demonstrating Creative Thinking and Process Improvement skills.
• Quality Management: Spearheaded the implementation of the EL Jardo Plan QMS in Spain,
successfully meeting the rigorous QS 9000 2nd Edition requirements, highlighting expertise
in Quality Assurance and Compliance Management.
Responsibilities:
• Coordinated 8Ds teams for DIS products, leveraging Process and Design FMEA methodology to
drive product quality improvements and ensure the effectiveness of implemented control
measures.
• Successfully managed the implementation of Reliability Center Maintenance for DIS assembly
lines, resulting in a significant increase in Overall Equipment Effectiveness (OEE) to 90%.
• Managed day-to-day quality issues to ensure seamless production line operation and improved
production line availability, demonstrating expertise in Lean Manufacturing and Continuous
Improvement.
• Contributed effectively to the maintenance of 5S requirements in DIS production lines,
achieving improved results with Mean Time To Repair (MTTR) and showcasing expertise
in Workplace Organization and Visual Management.
• Managed the auditing program of DIS vendors based on Risk-Based Management, ensuring that
incoming services and raw materials quality meet the expected level of FORD and that
approved vendors quality systems can ensure the continuous provision of required services and
materials.
• Reviewed DISs current and planned product requirements, specifications, and technical design
documents to provide Timely and Meaningful Feedback, ensuring the creation of detailed,
comprehensive, and well-structured test plans and test cases.
• Estimated, prioritized, planned, and coordinated testing activities for DIS release batches, as
well as accepted products, demonstrating expertise in Software Testing and Quality Assurance.
• Created and implemented testing processes for new and existing DIS products to meet client
needs, working with internal teams to identify appropriate testing system requirements and
showcasing expertise in Test Automation and Test Process Improvement.

Company industry:
Automotive Manufacture

Business Development Engineer

September 1993 - August 1995

Danubian Aircraft Co.

Szigethalom, Hungary

September 1993 - August 1995

Role Aim Finish a two-year paid internship program that covers all of the primary tasks that may be commercialized in terms of awareness, practices, and obligations in the context of preparing for the Business Development arena. Key Contribution:
Completed a paid internship program by performing planned jobs and tasks on the job. Responsibilities:
Analyze and comprehend maintenance bulletins for Russian-made military helicopters and air fighters such as the MI-2, MI-8, MI-17, MI-24, MIG-21, and MIG-29, as well as the development of appropriate work instructions for dismantling, assembly, and inspection of carried out maintenance tasks at the Hydraulic system.
Participate in a variety of maintenance tasks for MIG-21, and MIG-29 air fighters, as well as MI-8, MI-24, and MI-17 helicopters, under the supervision of the chief engineer for the engine division.
Define quality control criteria and propose inspection methods for verifying and validating the quality of maintenance tasks performed.
Using x-ray and other magnetic inspection tools, inspect the wings, tail, and fuselage for corrosion and cracks.
Gather and install mechanical, electrical, plumbing, and other components required for installation, replacement, and general repairs in the aircraft.
Take accurate measurements of the parts to be replaced to get the right sizes that will fit and to avoid loose fitings, which could afect the crafts efectiveness.
Place plastic film across areas of the aircraft that will be worked on to prevent damage, and if the damage is unavoidable, paint aircraft surfaces after repairs to maintain a clean appearance free of cracks and dirt.
Trim or cut body parts to be fixed in the aircraft to the desired size and prepare sections to be placed in the aircraft using hand tools and filters for proper balancing.
Examine new parts for alignment with the operating system and perform additional adjustments if they arent working properly.
Use portable treatment instruments, tools, and equipment to treat bonded structure parts.
Listen carefully to the sound of running engines for unusual noises caused by malfunctioning, and then repair them.
Maintain repair logs, recording both corrective and preventive measures taken on the aircraft.
Participate in the design of enamelling machine concepts as well as reliability maintenance analysis for the new design to identify the initial Failure Modes and analyze the best solution for the best reliability of the designed module.
As part of the intern program, you will work in the Aero-plex company for MALEV Aeroplans arrival and prior departure checks at the airport for 6 months.
Create an initial draft of contractual terms and conditions for commercial contracts and participate in contract negotiation.

Company industry:
Technical Maintenance & Repair
Job role:
Engineering

Education

Technical University of Budapest

January 1993

January 1993

Bachelor's degree, Road Vehicles Engineering

Hungary

GPA (point): 4.75 out of 5

GPA (point): 4.75 out of 5

Skills

QHSE
Expert
QHSE
Expert
Information Systems
Expert
Information Systems
Expert
Strategic Insight
Expert
Strategic Insight
Expert
Impact Assessment
Expert
Impact Assessment
Expert
Business Process Analysis and Design
Expert
Business Process Analysis and Design
Expert
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
RISK MANAGEMENT
Intermediate
RISK MANAGEMENT
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
TRANSFORMATIONAL LEADERSHIP
Intermediate
TRANSFORMATIONAL LEADERSHIP
Intermediate
GOVERNANCE RISK MANAGEMENT AND COMPLIANCE
Intermediate
GOVERNANCE RISK MANAGEMENT AND COMPLIANCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PRODUCTION LINE
Intermediate
PRODUCTION LINE
Intermediate
MAINTAINABILITY
Intermediate
MAINTAINABILITY
Intermediate
Strategic Planning
Expert
Strategic Planning
Expert
Corporate Performance Management
Expert
Corporate Performance Management
Expert
Operational Excellence
Expert
Operational Excellence
Expert
Training
Expert
Training
Expert
Consulting Management
Expert
Consulting Management
Expert
QHSE
Expert
QHSE
Expert
Governance
Expert
Governance
Expert
Service Excellence
Expert
Service Excellence
Expert
Business Process Excellence
Expert
Business Process Excellence
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
Hungarian
Expert

Training and Certifications

Certifications
Best Practices in Auditing ISO27001
Best Practices of Auditing Energy Syst
Best Practices Auditing
Cyber Security
Sr. Lead Implementer ISO 37001
Certified Trainer
Sr. Lead Implementer ISO 50001
Sr. Lead Disaster Recovery Manager
Sr. Lead Auditor ISO/IEC 27001
Sr. Lead Auditor ISO 14001
Sr. Lead Auditor ISO 9001

Recommendations

Hanzade Norris

Aug 2011

Aug 2011

Quality ManagerColleague

Kefah is detailed and meticulous. A result oriented person who will do his best to achieve the very best. He is well organized, objectives and result driven person and a great team player as well as he works well individually.

Hobbies

  • Swimming