Sales Associate
Charming Charlie's
Total years of experience :3 years, 2 Months
· Following policies & procedures relating to cash & stock
handling.
· Keeping merchandise orderly and neat in appearance.
· Highlighting special promotions to customers.
· Approaching customers and politely asking questions to
understand their needs.
· Keeping the shop and display clean and tidy at all times.
· Receiving deliveries, unpacking and reshelving or storing stock.
· Involved in regular stock checks and stock takes.
· Being vigilant at all times and to help minimise stock loss through
theft or loss.
· Assisting customers.
· weekly reporting.
· examine and responding to customers complaints.
· Meeting and greeting customers, reservation.
· Advising customers on menu.
· Maintaining the high standard of quality control, hygiene, health and safety.
· Dealing with customer refunds and exchanges.
· Had to oversee the operations in the absence of my line manager.
· Responsible for Customer satisfaction surveys.
· Managing the upkeep and condition of all store equipment.
· Assisting customers.
· Maintaining the inventor.
· Listening to customer’s needs and then making appropriate suggestions.
· Responsible for Customer satisfaction surveys.
