Call Center Agent
al taza
Total years of experience :8 years, 1 Months
- HANDLE CUSTOMER INQUIRIES BOTH OVER
THE PHONE AND BY EMAIL.
- MANAGE AND RESOLVE CUSTOMER
COMPLAINTS.
- PROVIDE CUSTOMERS WITH PRODUCT AND
SERVICE INFORMATION.
- ENTER NEW CUSTOMER INFORMATION
INTO SYSTEM.
- IDENTIFY AND ESCALATE PRIORITY ISSUES.
- ROUTE CALLS TO APPROPRIATE RESOURCE.
Degree In Hotel & Tourism Management