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Khadija Sghear, Payroll Officer

Khadija Sghear

Payroll Officer·Generali Belgium

Belgium

High school or equivalent, Human Resources Management

Work experience

Total years of experience: 11 years, 5 months

Payroll Officer

March 2013 - August 2013

Generali Belgium

Belgium

March 2013 - August 2013

(temporary contract): Payroll Officer - Generali Belgium (insurance sector) - Brussels

- Payroll and administration, subscription's order, work hours reporting, purchase's accountancy, follow up of new employees files, regular meeting, insurance contract subscription, (using computer programs: Easypay, Presta of Group S, MS Office)
Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

Payroll Specialist

May 2012 - February 2013

Township of Ixelles

Belgium

May 2012 - February 2013

• May 2012 - February 2013 (replacement contract): Payroll Specialist (level B) - Township of Ixelles (Commune d'Ixelles) (public sector) - Brussels

- Payroll administration; simulation; seniority's calculation and financial impact; holidays hours calculation; illness record; illness days calculation; accounting, transport costs; subscription's order; external partners contact (trade union, social security, transport companies, medical partners, ); end contract process
- "communication project"
Company industry:
Public Administration
Job role:
Human Resources and Recruitment

HR Assistant Head Office

April 2012 - May 2012

Delhaize Group SA

Belgium

April 2012 - May 2012

• April 2012 - May 2012: HR Assistant Head Office by Delhaize Group SA (distribution sector) - Randstad interim - Brussels
- Agenda management, candidates welcome, feedback to the applicants, update of overview recruitment file, prepare the recruitment's test, offers preparing & publishing, interim asking management, interim contract management, student recruitment follow-up,
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

HR generalist

June 2010 - January 2012

bpost

Belgium

June 2010 - January 2012

• June 2010 - January 2012: HR generalist (HRCC Front Office) French/Dutch - BPOST (logistic sector) - Brussels
- Answers to the HR employees questions about law, illness, holidays, payroll, advantages, mobility, career, recruitment, appraisal, selection, lunch vouchers, medical control asking, HR administration; meeting,
- preparing support for training, giving training,
- Support to the back-office, support the recruitment department, helping for "working tomorrow" project
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

Customer advisor specialist

October 2006 - May 2010

BANQUE DE LA POSTE

Belgium

October 2006 - May 2010

• October 2006 - May 2010: Customer advisor specialist (hybrid function) - BANQUE DE LA POSTE (banking sector) - Brussels
- Daily banking (phone/email) & international banking, investment, subscription, money's authorization, compliance; Helpdesk pc banking; Money transfer western union FR/ANG; Support back-office, Agency support working; Team building event organization; New employees training, ➔ Belgian Certificate WILLEMS LAW for banking sector
Company industry:
Banking
Job role:
Other

Agent call center Inbound

May 2006 - September 2006

RANDSTAD INTERIM

Belgium

May 2006 - September 2006

• May - September 2006: Agent call center Inbound - RANDSTAD INTERIM - Brussels
- Customer service of BANQUE DE LA POSTE (banking sector): customer's answers about daily banking
Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Employee - SYNERGIE INTERIM

January 2006 - April 2006

SYNERGIE INTERIM

Belgium

January 2006 - April 2006

• January - April 2006: Employee - SYNERGIE INTERIM - Brussels
➔ For the company LES EDITIONS URBAINES (press society): launch project of the journal "7Dimanche" and customer service for the journal "Vlan": - Prospect, Files analysis, Recording new customers in EXCEL, distribution control, drivers rounds planning,

• December 2005: Call Center Employee - STARTPEOPLE (before CREYFS INTERIM) - Brussels
➔ For the company BRUCALL (telemarketing society): - Affiliate of new customers for the magazine TEST-ACHATS
Company industry:
Journalism
Job role:
Sales

Call Center Agent - ADECCO (interim) - Brussels

May 2005 - May 2005

ADECCO

Belgium

May 2005 - May 2005

• May 2005: Call Center Agent - ADECCO (interim) - Brussels
➔ For the company TELEPERFORMANCE (telemarketing society): - Selling of phone, internet, TV contracts for the company Numericable
Company industry:
Human Resources Outsourcing
Job role:
Other

Team Leader/Management assistant

August 2002 - August 2003

LES VOYAGES DE TETOUAN

Morocco

August 2002 - August 2003

• August 2002 à August 2003: Team Leader/Management assistant - LES VOYAGES DE TETOUAN (travel agency) - Morocco
- Management assistant, team management, reservations, planning, training & follow, coaching, evaluation, analysis statistic, helping for management project, equipment order, basic accounting, meeting organization, travel organization, supervisor, (Arabic/French/English)
Company industry:
Sales Outsourcing
Job role:
Support Services

Sales representative

June 2002 - July 2002

DAXELLES LA CITY

Belgium

June 2002 - July 2002

• June - July 2002: Sales representative - DAXELLES LA CITY: INNO City II (clothes shop) - Brussels
- classification, markdown, labeling, and stock items inventory, checking the delivered goods, customer advice, daily accounting: sold items recording, daily receipts
Company industry:
Textile & Apparel Production
Job role:
Sales

Sales representative

April 2001 - May 2002

LA BOUQUINNERIE

Belgium

April 2001 - May 2002

• April 2001 à May 2002: Sales representative (part-time: Saturday) - LA BOUQUINNERIE (old books shop) - Brussels
- Shop management, customer helping, inventory, books buying, daily receipts, team planning,
Company industry:
Sales Outsourcing
Job role:
Sales

Administrative employee

November 2001 - December 2001

CORTAL-ARTESIA WTC

Belgium

November 2001 - December 2001

• November - December 2001: Administrative employee - CORTAL-ARTESIA WTC (banking sector) - Brussels
Company industry:
Banking
Job role:
Administration

Employee - VEDIOR INTERIM

January 2001 - December 2001

VEDIOR INTERIM

Belgium

January 2001 - December 2001

• January 2001: Employee - VEDIOR INTERIM for the company FORCING ZEBRA - Brussels
Company industry:
Sales Outsourcing
Job role:
Sales

Insurance advisor

May 2000 - October 2000

HAMBURG-MANNHEIMER

Belgium

May 2000 - October 2000

• May - October 2000: Insurance advisor - HAMBURG-MANNHEIMER (insurance company) - Brussels
- sale of life insurance contract, prospecting, customers files management,
Company industry:
Insurance & TPA
Job role:
Sales

Freelance (student)

October 1999 - October 2000

BRANN KI

Belgium

October 1999 - October 2000

• October 1999 - October 2000: Freelance (student) - BRANN KI (telemarketing society) - Brussels
- Data recording of new customers, Bill recovery, Work hours recording,
- Project by the company MOBISTAR (telecommunication sector)
Company industry:
Telemarketing
Job role:
Sales

Sales representative

July 1999 - July 1999

TEMPO-TEAM

Belgium

July 1999 - July 1999

• July 1999: Sales representative - TEMPO-TEAM (before VEDIOR INTERIM) - Brussels
➔ For the company H&M IXELLES (clothes shop)

• Socio-professional integration help: writing resume help, job interview advice help, employment profile determination help

• Private French courses / Scholar help
Company industry:
Personal Care Centers
Job role:
Sales

Education

Haute Ecole Francisco Ferrer

September 2013

September 2013

High school or equivalent, Human Resources Management

Belgium

• 2011-2013: Specialized Degree in Human Resources Management - Haute Ecole Francisco Ferrer (evening's school) - Brussels

CBFA

August 2008

August 2008

Diploma, WILLEMS LAW

Belgium

• 2008: "Banking learning" - CBFA - Belgian Certificate WILLEMS LAW for banking sector

Skills

Human Resources
Expert
Human Resources
Expert
Customer Service
Expert
Customer Service
Expert
Payroll
Expert
Payroll
Expert
ACCOUNTING
Beginner
ACCOUNTING
Beginner
BANKING
Intermediate
BANKING
Intermediate
HELPDESK
Intermediate
HELPDESK
Intermediate
HR
Intermediate
HR
Intermediate
MONEY TRANSFER
Intermediate
MONEY TRANSFER
Intermediate
PAYROLL
Intermediate
PAYROLL
Intermediate
RECRUITMENT
Intermediate
RECRUITMENT
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
TRAINING
Intermediate
TRAINING
Intermediate
Human Resources
Expert
Human Resources
Expert
Customer Service
Expert
Customer Service
Expert
Payroll
Expert
Payroll
Expert

Languages

Arabic
Expert
Dutch
Intermediate
English
Intermediate
French
Expert
Spanish
Beginner

Hobbies

  • sports, read, cinema, internet playing, ...