Khaled Abdou

Represent the organization at trade exhibitions, events and demonstrations;
* Maintain and developing relationships with existing customers in person, and via emails;
* Arrange meetings with potential customers to prospect for new business;
* Teach English courses for corporate clients.
* Pursue business for the company, looking to build relationships with local businesses, trade
organizations and convention planners
* Manage all catered events. Hire, schedule, and train catering staff. Develop menus and costing as
they relate to the catering department.
* Work with clients/customers to arrange and follow through on all catering details and to ensure all
special requests are met for internal and external events.
* Direct setup for events. Responsible for pricing, billing and resolving customer complaints.
* Organize assign staff to ensure function(s) was on schedule.
* Supervise production, set-up, service and presentation to ensure quality standards were met and
events were on track.
* Enforced staff uniform policy and ensured all staff maintained a clean and professional appearance.
* Train employees and evaluates job performance for the purpose of supporting them in the
completion of their work activities.
* Participate in all aspects of the function as needed (preparation, set-up, service, clean-up).
* Map ahead for upcoming events- ordered food and supplies in a timely manner, compiled equipment
lists and when practical assigned and oversaw room set-ups in advance
* Monitor waste and utilization of leftovers.
* Maintain accurate production and service records.
* Clean utensils, equipment, and the storage, food preparation and serving areas for the purpose of
maintaining sanitary conditions.
* Direct food service workers and other personnel as assigned for the purpose of maximizing the
efficiency of the work force and meeting shift requirements.
* Implement menu plans for the purpose of meeting customers' requirements.
* Build effective relationships with existing customers in person, and via telephone calls and emails.
* Inspect received items of food and supplies for the purpose of verifying quantity, quality and
specifications of orders and complying with mandated health requirements.
* Inventory food, condiments and supplies for the purpose of ensuring availability of items.
* Maintain food service equipment for the purpose of maintaining safe operating conditions.
* Manage site operations for the purpose of providing safe and efficient food services in compliance
with health requirements.
* Prepare documentation (e.g. daily menu production, quality control, payroll, etc.) for the purpose
of providing written support and conveying information.
* Respond to inquiries of customers, staff and the public for the purpose of providing information and
direction regarding the type and cost of meals.
* Stock food, condiments and supplies for the purpose of maintaining adequate quantities and security
of items.
* arrange meetings with potential customers to prospect for new catering business;
* Act first point of contact for the company and external potential customer.
* Negotiating the terms of an agreement and closing sales;
* Build database system (gathering market and customer information).
* Represent the organization at trade exhibitions, events and demonstrations;
* Advise on forthcoming product developments and discussing special promotions.
* Liaise with suppliers to check the progress of existing orders.
* Make sure about the fulfillment with all departmental regulatory agency rules, polices and
regulations.
* Manage monthly budget and performance.
* Worked with chefs to menus and programs to give excellent menu and satisfaction to customer.
* Responsible for other duties as assigned.
* Plan and implement all events for the department.
* Supervise, train, and direct service staff.
* Serve as clients' primary contact in planning catered events, including developing menus,
transportation service, room decoration, procuring of rentals, and staffing.
* Ensure that security, safety, and health standards are being adhered to.