General Manager
Zain
Total years of experience :16 years, 9 Months
Digital Innovation and Partnerships
•Member of the committee leading the digital transformation program and change management activities for Zain KSA.
•Achieved 0.5 Bn. SAR total revenue managing portfolio of Digital Apps and Data Products Development.
•Interface with Zain Group VC’s for the M&A/partner selection,
•Integrated companies and services, in order to boost innovation ecosystem and generate new revenue streams across Zain Opco’s.
•Successfully developed and executed Zain KSA digital innovation strategy to leverage and diversify its revenue streams and realise untapped promising opportunities.
•Launched innovative services, like the first call masking service for a global leading ride-hailing disruptive player.
•Designed and delivered tailored solutions to enable digital companies to sustain their leading market positions and at the same time maximize efficiency.
•Implemented service roadmaps and managed portfolio lifecycles, utilizing Big Data / AI use cases, in addition to developing relationships with content providers and aggregators.
•Built internal innovation program policy, selection criteria and governance model.
Digital Innovation and Partnerships
•Responsible for setting up VC, accelerator program and Digital M&A focus on FinTechs, InsurTechs, RegTech, E-Commerce, Cybersecurity and Big Data.
•Successfully integrated digital innovation strategy with Riyad Capital Fund and identified M&A opportunities.
•Delivered customer-centric Digital proposition for Digital innovative services such as Simple Mobile App, Mobile Payment, Mobile Point of Sale, E-commerce platform to harness micro SMEs products.
•Developing and implementing the vision of a common client experience to support Riyad Bank digital transformation strategy.
•Led strategic partnerships and alliances for Riyad Bank, built the framework, identified potential opportunities.
•Defined opportunities where Riyad Bank can consistently have multi-channel servicing, applying advanced insights capability and generating revenue from data monetization
•Transformed end to end customer journeys for better service, lower risk and more efficient operating model to achieve seamless Omni-channel experience.
Established the first kingdom’s corporate incubator / accelerator for start-ups focused on ICT and Digital Innovation in MENA region. “InspireU” was new vehicle for STC group to source innovative digital start-ups deal flow.
•Created the vision, mission, objectives, brand identity, strategy, process, governance model, due diligence procedures, website, social networks community and state of art incubation center.
•Developed InspireU start-up academy and mentorship program.
•Led partnerships with 21 of the top leading companies, venture capitals, institutions and organizations to support InspireU objectives and entrepreneurship ecosystem.
•Sponsored and organized global competitions like “Get in the Ring” for entrepreneurs in MENA region.
•Successfully promoted InspireU brand awareness, along with incubated start-ups, by sponsoring and participating in entrepreneurship related events. Today, InspireU has become a pioneer for entrepreneurs whose intention is to develop their own start-ups within the ICT industry.
•Built the business model and feasibility studies for various Digital services such as Digital Payment, Smart Home and Connected cars.
Successfully incorporated STC Corporate initiatives into the marketing plan.
•Built internal team conducting market research and competitive intelligence analysis.
•Successfully established new partnerships with Google, Apple, General Electric, Honeywell, Panasonic and Samsung to support STC marketing strategy.
•Built the operating model for Wi-Fi indoor/outdoor roll out strategy.
•Sped up TTM for various services, launching new packages to market in short time scale for SAWA brand and increased sales revenue for broadband services by 15%.
•Achieved Fixed Mobile Convergence strategy and introduced revenue-sharing business model for both mobile and landline prepaid services.
•Successfully managed, coordinated and tracked expansion for more than 540 villages across KSA which added 514, 400 subscribers to STC customer base.
KING SAUD CAPMUS