خالد عتابي

IT Project Leader في Dubai Government

• الإمارات العربية المتحدة
• أشغل هذه الوظيفة منذ ديسمبر 2016

IT Project Manager في Etisalat UAE

• الإمارات العربية المتحدة - دبي
• ديسمبر 2015 إلى نوفمبر 2016

Under Demand & Delivery umbrella, handling entire PM activities related to the alignment of the technical aspects of product development & delivery processes
 Interlock across Core, Voice, Data, BSS, OSS, Middleware, CRM, DWH, BI, Portals & CC domains
 Service conceptualization, requirements management and E2E design
 Ensure marketing related activities (business case, campaigns, concept creation, subscribers migration, transformation) are completed as per project plan
Controlling software quality assurance testing phases with direct involvement and contribution to the technical QA, functional UAT and related Defects Management activities.
 Planning Go live activities throughout mature Release & change management process
 Supporting operational post launch issues
 Accountable for Vendor management including contract finalization, compliance and SLA monitoring

IT Project Manager في Orange Business Services

• مصر
• يونيو 2006 إلى يناير 2016

Responsible for the project management throughout the entire project lifecycle including
 Interface between global process owners, Business Analysts & Development teams for Orange ordering applications
 Provide ‘Usage Support’ to end-users and Expert Support to technical teams
 Provide list of RFC's on T-1 gate with priorities & Manage clarification calls
 Filtering RFC's at T0 meeting based on business prioritization
 Approving functional specifications for individual RFC's
 Conducting T1 meeting & taking decision for RFC's passing T1 gate
 Participating in User Acceptance Testing kick off Go/No Go then Performing UAT for individual applications
 Conducting meeting every week during Meta Release UAT phase with all stakeholders
 Conducting GO/NO GO meeting for MR
 Performing tests during release on rollout day & taking go/no go call
 
 Communication to users-for workarounds, if any
 Providing training to users before rollout for individual applications and create a user guide
 Conducting post meta release rollout meetings
 Approval for CRFC‘s on individual applications

Change Manager في Alkhaleej for Computers – Khafji Joint Operations

• المملكة العربية السعودية
• مارس 2013 إلى أبريل 2013

 Responsible for the change management and training throughout the deployment of HMIS (hospital management information system) at Khafji Joint Operations in Khafji Saudi Arabia

Data Solution Specialist في Orange Business Services

• مصر
• مايو 2005 إلى يونيو 2006

 One year experience as Revenue Assurance & Data Solution Specialist in the Revenue Assurance department, taking the responsibility of non-billed connection consolidation project, saving millions of dollars to Orange