Field Service Supervisor
Mantrac
Total years of experience :23 years, 0 Months
▪Responsible for customer communications.
▪Responsible for manage the works to achieve the target.
▪Responsible for Follow and technical support for field service engineers.
▪Responsible for contact with other departments (parts, sales, administration) .
▪Responsible for preparing and pricing repair quotations.
▪Responsible for contact CAT. Live web sites for parts & practical confusion.
▪Responsible for preparing customer failure & repair repots and presentations
▪Responsible for training programs planning & monitoring of engineers.
CAT Specialist
· The Most Control and Power Circuits for Ac. Drive Machines
· The Control Systems For The Different Types Of Thermal Oil Burners.
· PLC. And DCS control systems
· Numatic Control Systems
· CAT Electrical power generation systems.
· CAT Electrical system of different types of Machines.
· Diagnosing and Maintenance electronic engine by using CAT Electronic Technician Programs.
· Diagnosing and Maintenance electronic (transmission and hydraulic) systems
· Troubleshooting.
Maintenance service engineer
Attend the application and start up for the factory
field service supervisor for 3 years in CAT dealer electrical engineer