Export general manager
Universal group
Total years of experience :24 years, 9 Months
Position 3: Export general manager for water heating division ( from 1/1/2009)
Job description: Head of export team for water heaters ( electric and gas), responsible for all exports ( sales and marketing) to all our markets in more than 55 Countries
Position 2: Regional export manager ( from 1/1/2007)
Job description: A head supervising on Arabian countries region, plus visiting and follow up with our clients in the mentioned territory
Job description: the company works in the production of gas and electric cookers, washing machines, water heating systems and cooker hoods the company is considered one of the tops in the middle east the products have the certificates of Iso 9001 and the European CE mark
I am responsible for the international marketing, participating in the international fairs and exhibitions, follow up and visits to our existed customers and open new markets in new countries
Position 1: international marketing specialist ( from 1/7/2004 to 1/1/2007)
- Work history: --- From 3/2003 until: 6/2004
Company name: ALLIANZ Egypt
Mother company: ALLIANZ insurance group ( Germany)
Department: sales and customer services, non life insurance
Position: Insurance consultant, Team leader
This job gives me very good experience in sales and Marketing, & Made me aware of the Egyptian market and it gives me very Good knowledge in how to deal with a large, multinational companies
Job description: marketing: contacting new clients ( corporate) through phone, inviting them to our center or to set an appointment, meeting them and presenting Allianz
Sales: making offers separately to each client according to his need.. Collecting the revenue from the clients, follow up and advice the members of my team
Customer care: arranging the clients' schedule according to their needs. Solving the clients' problems and questions
--- From 1/2000 to 3/2003
Company: Final vision for general trading
Last Position: senior sales and customer services exe
The company works in export and import of laboratory and scientific equipment's
I was responsible for the sales and customer services duties inside my area ( 6 October city), and I also was supervising 3 salesmen
--- From 11/98 to 2/99
Company: Mobinil
Position: I was in 3 months training ( intern)
The company is the first mobile phones network in Egypt
I was working with the customer services department
❖ also have an English courses in the American university in Cairo