MIDDLE EAST & NORTH AFRICA EXPORT MANAGER
Al-Futtaim Electronics
Total years of experience :15 years, 5 Months
Researching potential markets & organizing sales promotions, negotiate contracts and arranging logistics of all goods
•Executing all sales activities for Aftron products and ensure achievement of Export territory sales target
•Recruiting and Maintaining Aftron distributors for assigned territories
•Conducting regular market visits, and forecast sales volume
•Processing sales orders and checking that the distribution is running smoothly and on schedule
•Coordinating the Export processes (Payment, Logistics, and Clearance & Reporting) between customer and the Commercial department.
•Dealing with any complaints or queries that may occur after the product has finally been delivered
•Collaborating between customers and Product Management team to propose marketing programs for the territory and report on competitor products/activities
•Participating in Trade shows to enable new sales leads
•Generating market intelligence and identifying new business opportunities to expand business
•Developing and maintaining professional relationships with all customers and analyze customer requirements to prepare appropriate sales strategies for same
• Participate in the strategic planning for the international sales & marketing objectives in the region.
• Setting the annual sales target for the region and the regional subdivisions..
• Follow up of the key customers along with the export sales team and establishing new business channels.
• Markets visits periodically.
• Supervising the delivery of the highest possible level of customer satisfaction through taking the necessary actions to solve their problems and satisfy their needs.
• Close follow up for the sales profitability (Monthly, Quarterly) for the region to ensure that the performance of the region is within the planned target and take corrective actions if needed.
• Preparing the logistic annual plan along with the logistics manager concerning the assigned region.
• Communicate and reporting the regional business feedback on periodic basis to the higher management.
• Submission of new ideas for development of the overall business in the region.
• Receiving the order and Issuing Proforma Invoices.
• Receiving the Method of Payment and make sure that it’s secured.
• Issuing the JO and send it to the Production Team with a requested date.
• Communicate with the production team to be informed with the exact lead time for producing the order.
• Contacting Shipping Lines and Forwarders to get the best rates and book the containers for loading the order.
• Issuing Customs documents related to the shipment as Custom Invoices and Certificate or Origin.
• Supervise the loading process at the Factory.
• Issuing the Bank’s documents and make sure that they are complied with the L/C’s terms.
• Doing After Sales services with our partners by sending spare parts or special documents to make sure that the partner is fully satisfied.
• Visiting the assigned markets and conducting on ground marketing research.
• Opening new markets.
• Introduce Mobinil’s different services & solutions to potential customers
• Taking charge of the selling process (voice, data..etc)
• Conducting a weekly report stating the total sales, profit & bank deposits within this week
• Recording all transactions on a daily basis on Mobinil’s eTool “Mobinil Gateway”
Taking charge of different task including:
• Counter
• Boarding
• Ramp
• Arrival
Taking charge of different task including:
• Counter
• Boarding
• Ramp
• Arrival
Conducting surveys on behalf of many major consumer products manufacturer to gather information on customer’s lifestyle, comments & recommendations regarding the products