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Khaled Kenanah, Logistics Manager

Khaled Kenanah

Logistics Manager·Digi Color for Gulf

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 14 years, 10 months

Logistics Manager

April 2020 - Present

Digi Color for Gulf

Jeddah, Saudi Arabia

I found this job using Bayt.com

April 2020 - Present

- Strategically plan and manage logistics, warehouse, transportation and customer services.
- Direct, optimize and coordinate full order cycle.
- Liaise and negotiate with suppliers, manufacturers, retailers and consumers.
- Keep track of quality, quantity, stock levels, delivery times, transport costs and eciency.
- Arrange warehouse, catalog goods, plan routes and process shipments.
- Resolve any arising problems or complaints.
- Supervise warehouse workforce .
- Meet cost, productivity, accuracy and timeliness targets.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Comply with laws, regulations and ISO requirements.
Company industry:
Mechanical Engineering
Job role:
Logistics and Transportation

Key Account Manager

September 2019 - Present

Digi Color for Gulf

Jeddah, Saudi Arabia

September 2019 - Present

- Managing company selling products on marketplaces accounts.
- Developing good deals with marketplaces to achieve the maximum revenue for the company through negotiating all sales-driving initiatives.
- Generate periodically reports regarding marketplaces sales.
- Create and execute a business strategy that aggressively grows sales, meeting, or exceeding financial objectives for our Company.
- Deliver brand share and drive sales objectives through promotional planning.
- Works with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy on the marketplaces and redemption programs.
- Organizational goals and implications are factored into eCommerce sales strategies.
- Communication and execution of a strategic sales plan for each account.
- Analysis of sales data to identify and understand market trends and purchasing behaviors.
- Set and track sales account targets, aligned with company objectives.
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
- Suggest actions to improve sales performance and identify opportunities for growth job requirements.
Company industry:
Industrial Production
Job role:
Sales

Sales Account Manager

July 2017 - August 2019

Soudal

Jeddah, Saudi Arabia

July 2017 - August 2019

- Providing support for clients by learning about and satisfying their needs.
- Making cold calls or reaching out to prospects.
- Following up with prospects several times throughout the sales cycle to ensure needs are being met.
- Presenting and demonstrating the value of products and services to prospective buyers.
- Developing sales strategies and setting quotas.
- Staying current on company offerings and industry trends.
- Maintaining a database of contact information.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
Company industry:
Lubricants & Greases Blending
Job role:
Sales

Apple iOS Senior Technicians

December 2014 - November 2016

Arab Computers LTD

Jeddah, Saudi Arabia

December 2014 - November 2016

- Responsible for Western Region iOS devices Maintenance.
- Evaluates and accesses iOS devices problems by troubleshooting and completing repairs.
- Provide staff training on everything related to the maintenance of iOS devices.
- Provides supervision and/or work direction to Tech Trainees and Technicians.
- Handling customers questions, complaints, and issues.
- Following up retails devices (Extra, Jarir, Virgin, ..) etc.
Company industry:
Retail & Wholesale
Job role:
Support Services

Store Supervisor

November 2013 - November 2014

iMachines (Apple Premium Reseller)

Khobar, Saudi Arabia

November 2013 - November 2014

- Supervising all store stuff.
- Sending a daily Sales report to the Management.
- Coach, counsel, recruit, train, and discipline employees.
- Merchandising store displays and Ensure pricing is correct.
- Achieving a monthly Store Target.
- Ensure standards for quality, customer service and health and safety are
met.
- Handling customer questions, complaints, and issues.
- Organize and distribute staff schedules.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Promoter

January 2011 - October 2013

Arab Computers LTD

Khobar, Saudi Arabia

January 2011 - October 2013

- presenting and explaining Apple products.
- closing deals with customers.
- looking for new customers.
- promoting other Apple items ( Mac, iPod and Accessories).
Company industry:
Retail & Wholesale
Job role:
Sales

Education

University of Dammam

February 2020

February 2020

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

College of Applied Studies and Community Service

Skills

Apple Software
Expert
Apple Software
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Retail
Expert
Retail
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Solving problems related to (Computers , Mobiles and Tablets) software and Hardware.
Expert
Solving problems related to (Computers , Mobiles and Tablets) software and Hardware.
Expert
Frequent user of Microsoft Office Package.
Expert
Frequent user of Microsoft Office Package.
Expert
Making a professional Music & Having a perfect Music experience.
Expert
Making a professional Music & Having a perfect Music experience.
Expert
Creating office and home networks.
Expert
Creating office and home networks.
Expert
Highly experienced in Direct Sales and highly ability to convince the customers for any product I se
Expert
Highly experienced in Direct Sales and highly ability to convince the customers for any product I se
Expert
Customer Relationships
Expert
Customer Relationships
Expert
Apple Software
Expert
Apple Software
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Retail
Expert
Retail
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Training
Microsoft
Microsoft Training Online Professional.
May 2013
Apple
Apple Sales Training Online Professional.
Apr 2014
Apple
Apple Certified Software Professional.
Aug 2014
Apple
Apple iOS Qualifications.
May 2015

Hobbies

  • Playing musical instruments
    I am in love to playing Music all the time. it makes me relax after a hard work.