Warehouse, Distribution & Logistics Manager
Unilever
Total years of experience :23 years, 3 Months
- Managed to decrease the outbound shipments demurrages by reviewing all processes, document it and initiate a matrix with all needed certificates.
- Eliminate the container detention by enhancing the communication between office coordinators and warehouse and have the link that eliminate any errors.
- Open channels with all our customers to get updated/continuous feedback to prevent any delay or dissatisfaction.
- Exploring savings ideas to enhance margins double the required target.
- Improved the consumer orders OTIF by working on warehouse/distribution losses.
- Responsible for Innovations & Promotions projects manager and planning excellence.
- Initiated a tool for company promotions tracking 3 months ahead activities, manufacturing and co packing activities needed and the OTIF for each activity/SKU that is circulated weekly so all company would know each activity progress.
- Managed with the team to reduce the company RM, PM, FG stocks by 18%.
o Responsible for 12 pieces of equipment, two engineers, and 100 operators
o After 3 months on the job; managed to increase the factory output by 10% with zero additional investment in machinery or human resource, or working hours; volume growth after my first year by 29%.
o Reduced consumer complaints by 25% through Understanding internal and external customer needs & regulatory requirements, improving quality management system, training and internal audit at all levels.
o Responsible to translate TPM into the local culture, applies TPM Loss Trees as appropriate, measures & reports on TPM performance, applies the TPM framework, tools and techniques
o Managed to control & deeply understand different personal & home care packaging technologies between bottles and sachets on how they operate, Impact on product quality, fault diagnosis & corrective action and Integrates hygiene standards with packaging equipment design, Leads, develops and rolls out GMP/HAZOP.
o Managed to cut factory absolute cost in my first year by 5% (indirect cost by 78%) and cost per ton by 26 % through potential savings & appropriate cost savings programs and effectively manages budgets using loss and cost matrix to determine annual plans, latest forecasts and investment / savings projects
o Supported the factory to become the third lowest cost per ton in the internal & external benchmarking Regional Virtual Sites (RVS) through Understanding drivers and losses.
o Had full compliance with SHE management system, social and environmentally responsible behaviors; Applying risk assessments to processes, procedures, taking appropriate steps to minimize risk to an acceptable level.
o Adopting a Customer Service Mindset through my team by identifying all relevant internal and external customers; identifying and prioritizing projects that create value across the extended supply chain and influencing internal and external business partners to participate and Promote a customer focused culture.
o Scope of 300 materials split between Food ingredients, chemicals, and vegetable oils.
o Annual spend of $40 million, managing a team of two.
o Consistently over achieved saving and working capital targets
o Build & Lead a Middle East Market intelligence hub to serve all FMCG raw materials categories by price forecasting, current market supply Vs demand, explore new markets and saving opportunities.
o Build a robust suppliers network by building strong relationships imbedding the customer service mindset.
o Managed to find alternative supply opportunities for bottle neck material suppliers.
o Developed contingency plans across all materials clusters and ensured it’s implementation.
o Responsible for negotiations and implementation of existing cost models and creating cost models where applicable and deliver cost saving from a supply as well as a total cost of ownership perspective.
o Led the team to achieve a 7% savings year on year from total SC cost across the region, through extensive competitor benchmarking and tendering exercises.
o Suppliers screening and selection.
o Negotiating supplier’s Top management to join the program.
o Participated in the technical & financial evaluation of the bids of global and local consultants.
o Participated in the gap analysis audits done at suppliers sites.
o Set the department Score Card and managed the KPI’s
o Contributed to acquire QS-9000, TS-16949 and VDA 1.6
o Supervise staff (2 engineers and 150 labors), organize and monitor work flow.
o Accomplishes department results by communicating job expectations; monitoring and appraising performance; coaching, counseling, coordinating, and enforcing systems, policies and procedures.
o Maintains work flow by monitoring different steps of the process.
o Lead training & development and designed the department’s incentive schemes
o Completes production plan by scheduling and assigning personnel; monitoring progress; revising schedules; resolving problems; maintains quality service by enforcing organization standards.
o Maintains safe and clean work environment by educating and directing team on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
o The use of modern quality and manufacturing management techniques such as control plans, FMEA and 8D reporting.
o Recruitment and training of Moulding / Sand line operators
o Set all department procedures, processes, and work instructions in place.
o Contributed to the successful certification of the factory as a global supplier for safety automotive parts to some of the biggest OEM’s in the global business, GM, Ford, VW, Audi, Land Rover, and Honda
o Participated in product, facility, and human resource development work with the German companies “Continental” and “Daimler Chrysler” over two years
o Optimizing foundry process parameters.
o Optimizing foundry gating system design.
o Reduce process cycle time & increase productivity.
1980 - 1994 Lycee Al Horria English School, Alexandria