Khaled Al Masri

Senior Pre-Sales Engineer: Key responsibilities:
• Engage with the customers to develop trusted technology advisor relationships with key decision makers.
• Work with customers to discover and gather technical and business requirements
• Architect solutions to meet customer requirements within industry and technology best practices.
• Collaborate with sales and technical support resources to ensure proposed deals include technical solutions
that accurately address customer needs.
• Helping customers creating and responding to technical and commercial aspects of the RFI/RFP/RFQ.
• Develop technical roadmap for the overall solution including HLD, SOW, BOQ and BOM.
• Prepare and deliver presentations to educate customers of solution and service benefits relevant to their
business and technology needs and goals.
• Assist Project managers with project plan, direction, and evaluation with the requirements, and timelines.
• Liaise with customer and internal staff throughout project delivery to ensure customer satisfaction is achieved.
• Share knowledge of product benefits and capability in ongoing training sessions with technical and Sales staff.
• Working closely with the vendors and customers to get the best discounted prices by having products
CV | Khaled Al-Masri (B.Sc. Eng.) | 2023 2
protection and working on providing the best deals prices.
• Perform proof of concept for customers.

enior Pre-Sale Engineer: Key responsibilities:
• Performing Presales activities: Conduct POC, develop designs, build BOQs & BOMs, write
proposals, engage with customers, and understand their requirements, and deliver product
presentations.
Senior Systems Engineer: Key responsibilities:
• Project leader for VMware, Nutanix, HPE SimpliVity & Veeam.
• Responsible for Storage, Backup, Virtualization & Hyper-Converged systems Projects implementations
and achievements.
• Support Clients in VMware, Veeam, Hyper-Converged systems, HPE 3PAR StoreServ & MSA storage
systems everyday needs & problems.
• Main Projects:
o VMware SRM Project
o VMware vSAN Project
o Nutanix - ESXI Project
o Nutanix - AHV Project
o Nutanix - HyperV Project
o HPE SimpliVity with VMware project
o HPE 3PAR Replication Project
o HPE Nimble Storage Project

Senior Technical Support Engineer: Key responsibilities:
• Responsible for backup, virtualization & Hyper-Converged systems projects achievements.
• Support clients in VMware, Nutanix, Cisco Hyper-Flex & Veeam Backup everyday needs &problems.
• Support clients in Flex Systems, storages, tape libraries & servers everyday needs &problems.
• Support clients in IBM high end power systems and AIX.
• Main Projects:
o Nutanix AOS with VMware vSphere (Metro Availability & Async DR configured for Production, HA & DRSites).
o Cisco Hyper-Flex with VMware vSphere (Replication configured for Production & HA Clusters sites).
o Cisco Blade Servers Chassis with Fabric Interconnects (UCSM).
o VMware vSAN, implemented on Lenovo vSAN ReadyNodes.
o VMware vSphere with Veeam Backup and Replication.
o VMware Site Recovery Manager (SRM).
o VMware vSphere Replication.
o Microsoft Hyper-V Cluster.
o Veeam Backup and Replication with Veeam One.
o IBM Flex System with IBM Storwize.
o IBM Power 9.

Support employees on everyday needs and problems (H.W & S.W).

* I was the supervisor for Royal Automobile Club Of Jordan ( RACJ ).
* Support clients on everyday problems.
* Administrations