Supply Chain Director
National Integrated Industries Complex – Jordan
Total years of experience :18 years, 1 Months
Manage Logistics & Supply Chain Management operations of the business in Jordan and globally
•Head operations of Central procurement, National logistics and Distribution Centre including branches, warehouses and SKUs
•Prepare the annual operating & procurement budgets, review and approve tenders and bids
•Establish & implement policies and control to achieve division and corporate goals
•Set Division goals, track KPIs, develop cost reduction strategies and ensure Divisional Policy & Procedures are complied with
•Integrate Supply Chain Planning with Sales and Operations Planning (S&OP) in consistent with business targets
•Manage the customer service operation, ordering management process to ensure OTD and improve service levels
•Nurture professional relationships with internal and external customers and suppliers to enhance operational effectiveness
•Own supply chain performance (service, speed, and costs) and impact on business unit, division, and market center performance
•Maintain Jordan inventory levels for each item by ensuring the execution of replenishment planning process with suppliers
•Control the non-performing inventory and dead stock to minimize the impact in company working capital
•Manage the freight forwarding and transportation activates with different service provider to meet customer expectation
•Develop the metrics, reporting tools to capture and communicate progress to senior management
•Work with different functions to resolve all regulatory, customs issues and orders delivery to deliver on customer commitments
•Develop and lead execution of the projects of the new warehousing & distribution arena
•Administer staffs appraisals, promotion, increment, training & development
•Evaluate business proposals, negotiations and make recommendations and presentations to the Board of Directors on the selection of suppliers and all service contract awards such as procurement of products, assets, transport & fleet, development projects
•Review & evaluate suppliers’ performance against agreed SLAs agreed service levels
•Prepare & analyze the weekly & monthly general reports of the Group Logistics & Supply Chain
Enterprise Impact:
•Sourced new suppliers to enhance competitiveness and delivery capabilties
•Reduced supply chain cost by around USD 3000, 000 through increamental cost saving measures
•Reorganized the warehouses and streamlined the stock of all warehouses to have optimum inventory with improved turnout
•Created and updated the procedures and SOP's in connsistent with aproved business plan
•Shortened the lead time of items critical to manufacturing
•Addiionally handled responsiblities of IT department including following up purchase of Software & Hardware, backup, ERP problems and all department issues
•Acting Sales & Marketing Director for one and half year, responsible for current contracts, customer complaints, getting new contracts, pricing and all department issues
Oversaw the logistics, procurement and warehouses divisions of the company
•Managed the forecasting process, Customer Service Level, Stock levels & value, Supply reliability in the assigned product groups
•Ensured that all services such as warehouse management, land transportation and freight forwarding provided by the company to internal and external clients are efficient
•Formulated strategies, goals and objectives, and developed long/short-term plans & programs to accomplish these objectives
•Led the negotiation and management of logistics contracts with consultants, suppliers, clients, etc.
•Manage all documents related to ISO, cGMP and HACCP
•Handled sourcing, purchasing, L/C’s, BC’s, transport, warehousing and distribution
•Implemented Oracle ERP system
Enterprise Impact:
•Rebuild the supply chain department team, sourced new suppliers
•Review all procedures, work flow and SOP’s of the supply chain department
•Improved the cash conversion cycle, identified and implemented cost saving initiatives and reduced the overall supply chain cost by USD 4000, 000
•Improved the inventory turnover from 4 times to reach 10 times per year which is affecting positively on the cash flow and the P&L as well
•Headed local and foreign purchasing, and coordinated production planning
•Managed compliance with ISO and HACCP system for all the above functions
•Handled LCs, and custom clearance activities
•Reduced supply chain cost by approx. USD 1000, 000
Studying Banking & Finance, accounting, economics, business administration