Khaled Hafez

MS Dynamics 365 CRM Consultant at Alrajhi Bank

• Saudi Arabia - Riyadh
• My current job since March 2022

MS Dynamics 365 CRM Techno-Functional Lead at Netways

• Saudi Arabia - Riyadh
• September 2021 to February 2022

Sr. MS Dynamics CRM Consultant at TamkeenHR

• Saudi Arabia - Riyadh
• July 2019 to August 2021

-Developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client-side JavaScript.

-Developing of custom workflows, dialog-based workflows, plug-ins and integrating custom web pages into CRM.

-Implementing and maintaining access controls in CRM based on roles and access conditions.

-Converting client requirements and functional specifications to technical design with effort estimation and doing development for the same.

-Experience in client management and system development, design, and implementation.

-Experienced in creating, updating, and reviewing project plans.

-Excellent analytical, logical, and interpersonal skills. Hard working and fast learner with self- motivated personality.

-Perform source data analysis - data profiling, validation, conceptual and logical data modeling, etc. to determine the suitability of the source data for meeting the reporting requirements.

Senior MS CRM Consultant at Outsourcing

• Saudi Arabia - Riyadh
• October 2018 to June 2019

Excellent Protection, Senior MS CRM Consultant (Outsourcing) Mansoura, Egypt / Riyadh, KSA Responsibilities:‐
-Creating and Hosting Custom WCF Service in Mawarid HR System.
-Monitoring and supervising of CRM 2011 Upgrading up to Dynamics 365 Mawarid HR.
-Setup Visa Payment integration with Company's Website Mawarid HR.
-Full Daily Support (Individual Contracting - Labor Delivering - Labor Housing -Client Settlements) With Startup Companies (Tamkeen HR)/ (Enaya HR).

MS Dynamics CRM Techno-Functional Consultant / Admin at NAS for HR Solutions

• Saudi Arabia - Riyadh
• April 2015 to August 2018

Web Developer .Net at Tech Heights

• Egypt
• July 2012 to January 2015

Res ponsi bil it ies:‐
-Analyzing the project requirements.
-Developinganend-to-endsolution(DatabaseDesign, DatabaseDevelop, InterfaceDesign, Back-End Development, Front-End Development, and Testing).
-Perform object-oriented programmingand databasecreation.

Oracle Database Administrator at Kuwait Petroleum National Company KNPC

• Kuwait - Al Ahmadi
• February 2010 to April 2012

Oracle User / Data operator at Kuwait Petroleum National Company - KNPC

• Kuwait - Al Ahmadi
• June 2006 to December 2009

IT technical support at Egypt Network

• Egypt
• October 2005 to May 2006

Responsibilities:
-Provide client support and technical issue resolution via E‐Mail, phone and another
-electronic medium.
-Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
-Configure software to connect to Internet application servers.