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Kheira Saad, Account Manager

Kheira Saad

Account Manager·Paradox Agency

Qatar

Master's degree, Marketing

Work experience

Total years of experience: 15 years, 7 months

Account Manager

November 2023 - Present

Paradox Agency

Doha, Qatar

November 2023 - Present

Serve as the lead point of contact for all customer account management matters
Develop and execute social media strategies aligned with overall client marketing objectives.
Build and maintain strong, long-lasting client relationships
Conduct market research to identify target audience and industry trends.
Track and analyze key performance indicators (KPIs) such as engagement, reach, click-through rates, and conversion rates. Ensure the timely and successful delivery of deliverables according to customer needs and objectives
Prepare reports on account status
Coordinate with internal teams (e.g., content creators, designers, marketing, PR) to ensure cohesive messaging and branding.
Handle potential social media crises, issues, last minute tasks with professionalism, empathy, and efficiency.
Create content calendars and posting schedules.

Company industry:
Marketing
Job role:
Marketing and PR

PR & Accounts Executive

November 2022 - July 2023

Paradox Agency

Doha, Qatar

November 2022 - July 2023

Develop and execute a marketing strategy for clients, with a particular focus on Influencer campaigns
Create effective campaign based on client's strategy
Create campaigns to boost client sales
Pitch bloggers and influencers collaboration fit for client's objectives and follow up on the collaborations
Create b2b effective strategies to reach client target
Suggest and implement new features to develop brand awareness Stay up to date with current technologies and trends in social media, PR, campaign tools and applications
Build and maintain influencer and media relationships
Understand and keep up to date with industry and competitive market
Build a relationship with existing clients, collect feedback, and work internally with team to accommodate them

Company industry:
Marketing
Job role:
Marketing and PR

Brand & Social Media Manager

December 2020 - November 2022

Myriad Beauty Ecommerce

Doha, Qatar

December 2020 - November 2022

Plan and execute a social media strategy
Develop and create engaging content for social media
Oversee and proofread content and designs
Create a social media calendar
Create appropriete content for different social media platforms Create newsletter marketing and content
Monitor social media market and industry trends
Interact and respond to social media messages and comments Manage influencer marketing strategies
Manage influencer relations
Plans and create marketing strategies for events
Speaker at events and gives workshops
Proficient on marketing tools such as Planoly, Asana, and Canva

Company industry:
Perfume & Cosmetics
Job role:
Marketing and PR

Administrative Assistant

October 2016 - November 2020

Behavioural Healthcare Centre

Qatar

October 2016 - November 2020

Behavioral Healthcare Center
•Responsible for obtaining Accreditation for internal programs and relevant internal and external coordination
•Translating documents from Arabic to English and vise versa.
•Responsible for Meeting Minutes
•Responsible for writing external communication letters
•Responsible for writing annual and semi annual reports
•Coordinating day-to-day administrative tasks
•Coordinating between departments for multi-functional projects.
•Responsible for answering external inquiries about departmental services

Company industry:
Other Healthcare Services
Job role:
Administration

Administrative Assistant

September 2015 - September 2016

Qatar University

Doha, Qatar

September 2015 - September 2016

• Responsible for Master and Undergraduate student records
• Responsible for the Marketing Image and Brand of the College
• Responsible for Events coordinating and communicating
• Responsible for Meeting Minutes
• Responsible for Recruitment filtration and processing
• Representing the College in external events

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Marketing Specialist

April 2015 - September 2016

Ozone Studios

Doha, Qatar

April 2015 - September 2016

Ozone Studios
•Manage, plan and handle new projects
•Coordinating between employees by assigning tasks and receiving feedback
•Communicate with and handle clients by understanding their needs and delivering the final product
•Create marketing plans and Campaigns
•Create proposals for client
•Create email marketing materials

Company industry:
Marketing
Job role:
Marketing and PR

Student Employee

January 2012 - January 2015

Finance Department

Doha, Qatar

January 2012 - January 2015

Qatar University
•Filing
•Data Entry
•Performed basic transactions through the software of Oracle

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Marketing Research

August 2011 - December 2011

TNS global for Market Research

Doha, Qatar

August 2011 - December 2011

• Conducted telephone surveys
• Conducted face-to-face interviews
• Assessed focus groups

Company industry:
Marketing
Job role:
Marketing and PR

Corrector

April 2010 - April 2011

Kumon (Academic Enrichment Program)

Doha, Qatar

April 2010 - April 2011

• Worked as a corrector in the center for all students
• Supporting teacher for children under the age of 10

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Qatar University

July 2020

July 2020

Master's degree, Marketing

Qatar

Track: Research Thesis Track

Qatar University

January 2015

January 2015

Bachelor's degree, Marketing

Al Khor International School- British

January 2011

January 2011

High school or equivalent,

Skills

ADMINISTRATION
Expert
ADMINISTRATION
Expert
BASIC
Beginner
BASIC
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
DATA ENTRY
Beginner
DATA ENTRY
Beginner
FUNCTIONAL
Expert
FUNCTIONAL
Expert
LETTERS
Expert
LETTERS
Expert
MICROSOFT OUTLOOK
Beginner
MICROSOFT OUTLOOK
Beginner
TRANSLATION
Expert
TRANSLATION
Expert
YEAR END ACCOUNTS
Expert
YEAR END ACCOUNTS
Expert

Languages

Arabic

Expert

English

Expert