Admin Staff cum Sales Executive
Noble Business Platform L.L.C
Total years of experience :2 years, 10 Months
* Answer phone calls and redirect them when necessary
* Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
* Prepare and disseminate correspondence, memos and forms
* File and update contact information of employees, customers, suppliers and external
partners
* Support and facilitate the completion of regular reports
* Develop and maintain a filing system
* Check frequently the levels of office supplies and place appropriate orders
* Make travel arrangements
* Document expenses and hand in reports
* Undertake receptionist duties
* Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure resolution.
* Handling inbound calls within guidelines/goals established by the client and
management.
* Effectively handle information requests, compliments and complaints with a positive
attitude and attention to detail.
* Schedules interviews or examinations to aspiring applicants by coordinating
appointments.
* Assists in gathering datum from aspiring applicants during interviews and examinations.
* Assists in conducting company orientations to newly hired applicants
* Maintains employee information by entering and updating employment and status-
change data.
* Assists in processing payroll by assessing timecards and attendance records.
* Provides clerical support duties for the HR manager.
* Responsible for departmental filing, answering the phone, and completion of regular
reports.