Network / System Administrator
HARMAN MIDDLE EAST
Total years of experience :21 years, 0 Months
Key Result Areas:
• Overseeing the maintenance and administration of:
o Windows 2003 Servers
o Active Directory Services, Users and Groups
o Mail Exchange Server, Orion Server, Antivirus Server, Citrix Server & Antivirus Server
o Sonic Wall Firewall and Avaya Telephone System
o Trend Micro Antivirus Server which includes schedule systems check for viruses, spy wares, spam, etc.
• Handling regular back-up of all servers through Symantec Backup Exec 2012 & Symantec image Recovey for Servers.
• Accountable for keeping alive the connectivity between HO Servers and more than 13 Showrooms all over UAE
• Responsible for:
o Installation and maintenance of Orion Software in Head-Office and Showroom Offices
o Administration of Analog and IP Cameras at showrooms and HO
• Looking after maintenance of installed hardware and software on 75 computers by taking regular back-up of the users and concerned valuable data
• Taking care of local area networks maintenance & administration and security implementation on NT Servers
Key Result Areas:
• Entrusted with the task of handling:
o Installation & configuration of Network Operating Systems, Workstations and Server
o Installation of Desktop Applications for home and office use
o Maintenance of Dot Matrix, Inkjet & LaserJet Printers
o Installation & troubleshooting of peripherals like Digital/Web Cameras, TV Tuner/Capture Cards, Buddy & Dual Access Systems, Cable Modem, CD Writers, and ZIP Drives, etc.
• Oversaw:
o Design and maintenance of TCP/IP network (DHCP/DNS)
o Design and implementation of network cabling and diagnostics troubleshooting of physical connectivity
• Looked after user management and File & Print Server maintenance
• Imparted basic training for customers to handle the basic network problems
• Responsible for handling helpdesk solution & solving customer’s queries on the phone
Key Result Areas:
• Handled troubleshooting of Desktops and Printers at customer locations
• Responsible for providing optimum quality of services to customers/users with minimum TAT
• Oversaw the implementation of General Awareness Programs towards more than 6 Corporates such as Vippy Industries, Hind Syntex Ltd, Dewas Soya Ltd, H & R Johnson Ltd and made familiar to co-operate the existing advanced technologies
• Looked after the maintenance support & administration for Corporates such as Tata International Limited, Ranbaxy laboratories Limited, Gabriel India Ltd and Bank Note Press, Centre of Advance Technology, Navin Fluorine (Mafatlal Groups), Bridgestone NBOT and H&R Johnson