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Krizia Joyce Don, Administrative Assistant (Permanent)

Krizia Joyce Don

Administrative Assistant (Permanent)·Department of Social Welfare and Development

Philippines

Bachelor's degree, Psychology

Work experience

Total years of experience: 8 years, 3 months

Administrative Assistant (Permanent)

March 2025 - Present

Department of Social Welfare and Development

Quezon City, Philippines

March 2025 - Present

• Delivers comprehensive executive and secretarial support to the HRMDS Director, facilitating smooth daily operations and enhancing decision-making efficiency.
• Acts as the Primary Property Custodian, overseeing departmental assets while ensuring adherence to government auditing and procurement regulations.
• Champions ISO 9001:2015 Quality Management standards by implementing systematic 7S workplace practices and leveraging customer feedback for continuous service improvement.
• Supports the transition from 'Administrative Assistant (Permanent)' to 'Admin Officer', demonstrating adaptability and commitment to professional growth.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Administrative Officer (Contract of Service)

July 2023 - March 2025

Department of Social Welfare and Development

Quezon City, Philippines

July 2023 - March 2025

• Spearheaded the coordination of the Program on Awards and Incentives for Service Excellence (PRAISE), overseeing all logistics for national and regional recognition events.
• Collaborated with executive committees and regional focal points to effectively implement award policies and enhance communication across the organization.
• Authored and managed essential administrative documents such as Special Orders, memoranda, and procurement reports, bolstering HR initiatives and operational efficiency.
• Facilitated training sessions and workshops to promote understanding of award processes and encourage staff engagement in recognition programs.
• Demonstrated strong organizational and leadership skills, contributing to a culture of excellence and appreciation within the agency.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Administrative Assistant

November 2022 - June 2023

Department of Social Welfare and Development

Quezon City, Philippines

November 2022 - June 2023

• Delivered comprehensive administrative support for the Rewards and Recognition Section, successfully coordinating logistics for impactful training sessions and seminars.
• Streamlined the processing of intricate financial transactions, including disbursement vouchers and obligation requests, while effectively managing budget tracking spreadsheets.
• Maintained high data integrity by overseeing confidential databases for employee nominations and performance assessments, enhancing the accuracy of recognition programs.
• Collaborated with cross-functional teams to improve administrative processes, contributing to a more efficient workflow and enhanced employee engagement.
• Demonstrated strong organizational skills and attention to detail, ensuring timely execution of administrative tasks and support for departmental objectives.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

HR Assistant (Timekeeping)

June 2020 - August 2022

Diliman Doctors Hospital

Quezon City, Philippines

June 2020 - August 2022

• Oversaw comprehensive timekeeping processes for a diverse workforce, ensuring compliance with labor regulations and enhancing operational efficiency.
• Streamlined HRIS cycles and produced precise payroll reports, contributing to timely and accurate employee compensation.
• Facilitated seamless employee onboarding and exit processes, maintaining meticulous and confidential records for audit preparedness.
• Collaborated with external vendors to optimize health insurance and uniform distribution, improving employee satisfaction and resource allocation.
• Developed strong organizational skills and attention to detail, essential for transitioning into an Admin Officer role focused on administrative efficiency and support.

Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

HR Assistant (Timekeeping, Payroll & Compensation and Benefits)

March 2020 - May 2020

South Asialink Finance Corporation

Pasig City, Philippines

March 2020 - May 2020

• Oversaw timekeeping data management for over 400 employees, enhancing payroll accuracy and efficiency across multiple branches.
• Supported the rollout of essential government-mandated benefits and wellness initiatives, fostering employee satisfaction and compliance.
• Streamlined HR documentation processes, including leave requests and employment certifications, ensuring confidentiality and adherence to company policies.
• Developed strong organizational skills and attention to detail, contributing to improved administrative efficiency and employee support.
• Collaborated with cross-functional teams to enhance communication and operational workflows, preparing for a seamless transition into an Admin Officer role.

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Office Staff (Office of the Registrar)

January 2018 - March 2020

Technological Institute of the Philippines

Quezon City, Philippines

January 2018 - March 2020

• Oversaw the management of student academic records, enhancing document accuracy and data integrity in transcript processing.
• Collaborated effectively with the Department of Education (DepEd) to validate data within the Learner Information System (LIS), ensuring compliance and accuracy.
• Streamlined registration and verification processes for students during high-volume enrollment periods, improving efficiency and student satisfaction.
• Implemented organizational systems that reduced processing time, contributing to a more responsive administrative environment.
• Developed strong communication skills through regular interactions with students and educational stakeholders, fostering a supportive academic community.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

Polytechnic University of the Philippines

May 2017

May 2017

Bachelor's degree, Psychology

Philippines

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT CONTROL
Intermediate
DOCUMENT CONTROL
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
ISO 9000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Data Entry
Expert
Data Entry
Expert
Project Management
Intermediate
Project Management
Intermediate

Social profiles

Languages

English

Native Speaker

Filipino

Native Speaker

Training and Certifications

Certifications
Registered Psychometrician (RPm)

Training
SEMINAR AND WORKSHOP ON ONLINE AND HYBRID EVENTS PLANNING AND MANAGEMENT
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT
May 2024
Show credentials
WEBINAR ORIENTATIONS ON THE CLARIFICATION ON THE CSC MC NO. 2, S. 2022 AND REVISED DRESS CODE
CIVIL SERVICE COMMISION
Oct 2024
Show credentials
BTMS ROLL-OUT TRAINING FOR END-USERS
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT
Oct 2025
Show credentials
WEBINAR ORIENTATION FOR THE 2025 OMNIBUS RULES ON APPOINTMENTS AND OTHER HUMAN RESOURCE ACTIONS (ORA
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT
Oct 2025
Show credentials

Hobbies and interests

Jogging
Baking