Ksenia Krylova

• Generating property listings, including locations, owner details, payments details, available facilities and amenities, property images and marketing descriptions.
• Keeping up to date on properties and real estate demand and market issues in order to guide the clients.
• Responsible for market research of available properties, performs background checks, scheduled appointments and presented properties to clients.
• Responsible for all negotiation of sales transactions, new leases, lease renewals and all other sales and tenancy related matters.
• Interfacing and coordinating with owners, clients and subcontractors to reach agreements acceptable to all parties.

• Maintaining efficient and excellent service at all time.
• Working with product positioning, product exposure, selling methodology, and sales steering to maximize sale.
• Keeping up the processing of orders and making regular update of the files.
• Informing the co-workers about orders and changes made.
• Organizing and maintaining filing system, following up customer calls and requests for products and services.
• Controlling quality of goods, flow for merchandise pick up and deliveries.
• Troubleshooting products and services to best fit customers' needs and expectations.
• Handling all issues, related to the renewal of subscription and implementation assignments.
• Preparing and analyzing reports (weekly and monthly) on statistics and customers follow up.
• Responsible for allocating and sorting all invoices for approval and payment for the department such as stationary supplies, sub-contractors and office equipment.
• Assisting to the Head Representative.

• Maintaining effective and efficient service at all time.
• Receiving agent's reports with insurance contracts.
• Verification of applied tariffs, discounts and rising factors.
• Entering, transcribing, recording, storing, and maintaining insurance contracts in written and electronic form.
• Developing specific goals and plans to prioritize, organize, and accomplish the work of insurance agents.
• Monitoring and assessing performance of insurance agents to make improvements or take corrective action.
• Preparing financial charts and tables for analysis and presentations with appropriate recommendations.
• Maintaining a report on quarterly basis to record internal and external factors which can negative affect on the company.
• Participated in the conversion from a manual to a computerized data base, resulting in a more efficient operation.

• Obtaining documents for the assignment, recalculation and transfer the benefits from one mode to the other.
• Entering and adjusting the information from the documents received from the citizens to assign benefits to the database.
• Changing the way paying out benefits, personal information of beneficiaries and other requirements.
• Providing reports, orders and other documents for the assignment and recalculation of benefits.
• Generation on monthly basis from the database and issue the documents for payment of benefits.
• Clearance settlement with the bank.