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Kyi Mar Htun , Customer Service representative & cashier

Kyi Mar Htun

Customer Service representative & cashier·Luna Land Hypermarket

United Arab Emirates

Bachelor's degree, Accounting And Business Sciences

Work experience

Total years of experience: 10 years, 6 months

Customer Service representative & cashier

June 2025 - March 2026

Luna Land Hypermarket

Dubai, United Arab Emirates

June 2025 - March 2026

Handled customer complaints, returns, and exchanges according to
company policies.
Maintained a clean and organized cashier station in line with
company standards.
Assisted customers with product inquiries and product
recommendations to enhance customer satisfaction and sales.
Processed cash and card transactions accurately using POS systems
with zero-error reconciliation.
Managed customer orders through WhatsApp and online delivery
platforms efficiently and accurately.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Receptionist Admin Assistant

February 2024 - May 2025

Vertex Square Business Center LLC

Dubai, United Arab Emirates

February 2024 - May 2025

Greeting and assisting office visitors and customers.
Preparing office rental quotes and contracts.
Maintained accurate tenant records, databases, and administrative documentation.
Handled invoicing, payments, receipts, acknowledgements, and basic accounting.
Manage inquiries via calls and WhatsApp for office spaces listed on Dubizzle and Bayut.
Supported the sales team in listing properties on Bayut and Dubbizle
Company industry:
Business Consultancy Services
Job role:
Community Services

Cashier & online handler

February 2023 - February 2024

365 Supermarket -Azzi Riviera

Dubai, United Arab Emirates

February 2023 - February 2024

Processed customer transactions using POS systems accurately and
efficiently.
Managed customer orders and delivery through WhatsApp and
Instashop platforms.
Maintained a clean and organized cashier counter area.
Reconciled daily cash registers with zero-error accuracy.
Prepared cashier schedules and coordinated break timings
Assisted customers with product inquiries and recommendations.
Supported shelf replenishment and product arrangement.
Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Front Desk Receptionist Supervisor

January 2018 - August 2021

City Mart Holding Co.,Ltd (CMHL)

Yangon, Myanmar •Remote

January 2018 - August 2021

Welcomed guests and maintained a professional front desk
environment.
Resolved customer complaints and ensured customer satisfaction.
Maintained a clean and organized reception area.
Managed data entry, record updates, and administrative support
tasks.
Assisted staff and management with daily office operations.
Prepared and processed client contracts accurately and efficiently.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Admin & Receptionist

December 2013 - July 2017

iMart Supermarket Head Office

Mandalay, Myanmar •Remote

December 2013 - July 2017

Welcomed clients professionally and created a positive first
impression.
Managed incoming calls and directed inquiries to appropriate
departments.
Processed daily mail and package deliveries efficiently.
Maintained organized client records and updated scanned
documents accurately.
Company industry:
Retail & Wholesale
Job role:
Administration

Education

university of co operative

November 2013

November 2013

Bachelor's degree, Accounting And Business Sciences

Myanmar

UniversityofCo-operative

January 2013

January 2013

Bachelor's degree, Accounting And Business Sciences

Myanmar

Co-operative University

October 2012

October 2012

Diploma, Marketing management

Myanmar

UniversityofCo-operative

December 2011

December 2011

Bachelor's degree, Business And Marketing

Myanmar

Skills

Cashiering

Expert

Microsoft Office

Expert

Negotiation

Expert

Teamwork

Expert

Customer Service

Expert

Administration

Expert

Customer Service

Intermediate

Management

Intermediate

Sales

Expert

Cashiering

Expert

Microsoft Excel

Expert

Marketing

Intermediate

Accounting

Intermediate

Microsoft Office

Expert

Science

Beginner

Cashier

Expert

Teamwork

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

CASH HANDLING

Intermediate

HOSPITALITY

Intermediate

OFFICE ADMINISTRATION

Intermediate

OPERATIONS

Intermediate

POINT OF SALE

Intermediate

RETAIL SALES

Intermediate

Languages

English

Expert

Korean

Intermediate

Japanese

Beginner