Lama Remawi, Account Manager

Lama Remawi

Account Manager

Morgan International

Location
Jordan
Education
Bachelor's degree, Business Studies And Industrial Engineering
Experience
7 years, 0 Months

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Work Experience

Total years of experience :7 years, 0 Months

Account Manager at Morgan International
  • Jordan - Amman
  • My current job since January 2022

Upselling and cross-selling Techniques
* Preparing technical proposals
* Develop new business with existing clients
* Day to day client relationship management
* Participate in client’s plan presentations
* Contacting leads, converting them into happy customers and maintaining long-term
relationship
* Maintain Healthy, Professional relationships with clients to achieve long-term relationships

Account Manager at Sprintive
  • Jordan - Amman
  • March 2021 to January 2022

Sprintive
* Main and direct point of contact with clients
* Develop Marketing and Strategic Plan for the Company
* Generate qualified leads and understand their requirements
* Upselling and cross-selling Techniques
* Preparing technical proposals
* Maintain Healthy, Professional relationships with clients to achieve long-term relationships

Head of Admissions at Oval Office For Studies and Research
  • Jordan - Amman
  • January 2018 to March 2021

Oval Office Group
* Support the team in developing the department plans fit to their career aspiration
* Team Management * Business Communication
* Educational Consultation * Problem solving
* People Development * Customer Relationship
* Maintain a positive working environment for the team by conducting a healthy and engaging
interaction with the team
* Cultivate a network of collaborative relationships among marketing.
* Support business plans by conducting market analysis, identifying root causes and
implications while ensuring timely follow-ups.
* Prepare monthly & annual reports for the department
* Supervise follow-up system with customers
* Supervise the admission process; including the study and visa plans for each student
* Improve Customer Satisfaction
* Prepare students very well to do their best in German embassy interview, plus preparing their
visa files
* Others

Officer
  • April 2017 to November 2017

Oval Office Group
* Follow Up with customers regarding their questions about the study in Germany and the
public universities’ systems there.
* Evaluate applicants' potential.
* Prepare monthly reports to the direct managers regarding all students' cases.
* Apply for students to Direct German Universities.
* Following up with German universities regarding their final decision about students'
admission.
* Other required duties.

Admissions Officer at Oval Office For Studies and Research
  • Jordan - Amman
  • April 2017 to November 2017

Oval Office Group
* Counsel students, parents, high school counsellors regarding German Universities’ admission
policies and procedures.
* Counsel prospective applicants regarding their admissions requirements, program options,
residency requirements, course equivalencies and alternative educational choices.
* Following up with the higher education institution and the language schools in Germany to
get the full information about course equivalencies.
* Follow up with German admission officers regarding students' cases and to get the best study
plans for each student.
* Prepare students very well to do their best in German embassy interview, plus preparing their
visa files.
* Perform related duties as required.

Education

Bachelor's degree, Business Studies And Industrial Engineering
  • at University Of Jordan
  • January 2014

Specialties & Skills

Customer Focus
Developments
Team Building
Consultation
Admissions
ANALYTICAL SKILLS
BUSINESS COMMUNICATIONS
BUSINESS PLANS
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE SKILLS
HUMAN RESOURCES
LANGUAGES
MARKET ANALYSIS

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert
German
Expert