Relationship Manager
doctoruna
Total years of experience :16 years, 4 Months
- Identifying, segmenting and prioritizing prospects (doctors, dentists, clinics, hospitals, etc.) for propensity to list with Doctoruna.com
- Contributing to and developing marketing plans and strategies and evaluating marketing campaigns
- Monitoring and analyzing market trends
- Building strong relationship with prospects and managing to close sales process effectively and rapidly within agreed guidelines and limits
- Preparing thoroughly prior to sales meetings with prospects to determine prospects current situation, likely needs, and anticipate objections
- Managing ongoing relationship initially overseeing implementation (e.g. data collection for listing, integration, etc.) and subsequently regular check-ins to source new prospects, collect feedback and ensure renewal
- Providing frequent and accurate updates and feedback to management on sales pipeline, performance and market insights
- Monitoring competitors’ activities
- Organizing and attending events
- Managing budgets
- Exploring ways of improving existing services and increasing profitability
- Creating specific sales collateral as required
- Assisting in recruitment and training of new employees
- Presenting findings and suggestions to company directors or other senior managers
- Supporting other team members
- Carrying out other tasks as requested by management
- Conducting market research and identifying potential market and transferring market information
- Managing the sale of the company’s goods and services to new and existing customers
- Preparing and executing Marketing Plans
- Achieving and exceeding sales target as per the company’s guidelines & policy
- Promoting Company’s products & making them available at pharmacies/ Retail outlet, etc.
- Ensuring all areas operate consistently within the context of corporate mission
- Planning work schedules and weekly and monthly timetables, therefore managing the area sales team and discussing future targets with the area sales manager
- Increasing and generating prescription base in a defined area
- Working towards and implementing best practice
- Using strategically inputs and promotions materials given by Marketing Department from time to time to customers
- Reporting and distributing management information highlighting areas for improvement and those of concern
and opportunity
- Organizing events, seminars, etc. for promoting products
- Making presentations for doctors and pharmacists in the retail sector
- Working with the team manager to plan how to approach contacts and creating effective business plans for achieving sales
- Monitoring competitors’ activity and competitors' products
- Constantly aiming to instill a strong work ethic in the team members
- Ensuring the team has the requisite skills and tools to do their jobs effectively and efficiently and to work closely with the Support Manager team
- Overseeing the development of relationships between the team members and the customers and ensuring that follow-up schedules and deadlines are met
- working with the Marketing Operations manager to ensure that marketing campaigns are turned into effective operational delivery; including additional briefing and training for team members as required
- Developing strategies for increasing opportunities to meet and talk to contacts in the medical and health care sector
- Planning work schedules and weekly and monthly timetables, therefore working with the area sales team and discussing future targets with the area sales manager
- Working with the team manager to plan how to approach contacts and creating effective business plans for achieving sales
- Staying informed about the activities of health services and other companies in the area and maintaining knowledge of new developments in anticipating potential negative and positive impacts on the business and adapting strategy accordingly
- Making presentations for doctors and pharmacists in the retail sector
- Organizing conferences for doctors and other medical staff
- Building and maintaining positive working relationships with medical staff and supporting administration staff
- Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' callings
- Managing budgets
- Keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets
- Monitoring competitors’ activity and competitors' products
- Producing documents, briefing papers, reports and presentations
- Carrying out specific projects and researches
- Taking minutes
- Organizing and maintaining diaries and making appointments
- Overseeing all aspects of general office coordination
- Maintaining office calendar in reason of coordinating work flow and meetings
- Maintaining confidentiality in all aspects
- Evaluating the company’s product specifications and checking them with customer requirements
- Preparing clear explanatory documents such as customers' charters
- Understanding, evaluating, and executing the tests and procedures properly and investigating the product modifications
- Working with purchasing staff to establish quality requirements from external suppliers
- Ensuring compliance with national and international standards and legislation
- Writing technical and management system reports
- Monitoring performance by gathering relevant data and producing statistical reports
- Assessing the product specifications of the company and its suppliers, and comparing them with customer requirements
- Understanding, evaluating, and executing the tests and procedures properly and investigating the product modifications
- Testing the raw materials such as sulphur and rock phosphate and checking them with the company requirements
- Testing the final products and comparing the results with customer requirements
- Writing technical report on a daily basis
