Leah Bandarlipe

 AR Faraidooni focuses on Sanitaryware products, Drainage system as well as plumbing products for the last 40years in UAE.
 Responsible in making sure the showroom attracts customers
 Coordinating staff
 Maintain cleanliness, budgeting and arranging merchandise
 Monitor in and out stocks of the showroom
 Monitor daily customer walk-in and showroom sales
 Organize company meetings and conduct product presentations
 Random construction site visit to get possible project requirements
 Prepare quotations and Submittals
 Coordinate with different suppliers for product requirement
 Outsource required items in the market and process orders and follow-up deliveries
 Process deliveries and make sure goods will receive in good condition
 Time to time follow up call and visit to client
 Keeping a good relationship to client
 Handles customer complaints and returns
 Keeping record of sales, customer list, and activity plans
 Reviewing personal sales performance, aiming to reach or exceed targets

 Manage the ERP system, including receiving work request, assigning work orders, entering system data, and providing the overall system administration.
 Monitor, control and manage business operations to meet customer expectations and company goals.
 Liaise between customer and management to ensure smooth operations delivery.
 Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
 Ensure compliance with company standards and procedures.
 Build and maintain strong customer relationship through regular meetings and communications.
 Evaluate current operational performance and provide strategic plan for improvements.
 Preparing and maintaining operations documents and reports
 Selling products and services using solid arguments to prospective customers, performing a cost-benefit analyses
 Respond promptly to customer complaints and cancellations with an effective plan of action
 Promptly follow up on any leads and referrals
 Prepare complete, clear and concise reports, proposals, job packages, and other required company paperwork and documentation in a timely manner
 Continue to identify prospects through cold calling, research, networking, etc.
 Manage accounts payable (bill payments, salaries, petty cash etc.) and receivable through cash / cheque / voucher in a timely manner though Quickbooks
 Perform miscellaneous duties as assigned by Manager
 Prepares daily and monthly reports

 International steel supplier/trader/stockiest over the past 8yrs based in UAE. Specialized in flat rolled products and long products for the end usage in industrial Fabrication, Construction Industries, Pre-engineered Building(PEB) and Ship Building & Repair. And basically deals on general trading.
 Manage and supervise the tooling division which newly established by the company
 Responsible in sales and marketing of the machining tools
 Prepares marketing tools and strategies to make product known to the market
 Calling prospective customer and arrange time to time visits
 Prepare offer, process orders and deliveries
 Negotiating contracts
 Follow up payments
 Handling complaints and returns
 Outsource required product from local and international suppliers to meet customer demands
 Attending trade exhibitions for product development and possible business opportunities
 Set goals and meeting the target with proper planning
 Prepares weekly and monthly sales report

· Attends walk-in customers, receiving calls, and maximize sales of goods and services to meet customer requirement and satisfaction;
· Responsible for an accurate and timely issue of quotations, product and performa invoices to customers as required;
· Coordinate with interior designers, constructors, and consultants for the approval of the design and technical suitability of selected items, as well as to negotiate terms of agreement and closing sale;
· Make accurate purchases of materials(product outsourcing if needed), delivery instruction and arrange payments for both credit and cash customers;
· Follow up payments and provides necessary notification letters for unpaid and uncollected reservations.
· Process inquiries by phone, fax, mail and arrange personal visit of technicians for technical support/after sale service as required by customer, as well as handling customer complaints;
· Maintain and develop good relationship to existing and new customers via meetings, telephone calls, and emails; advising forth coming product developments and discussing special promotions;
· Handles customer complaints;
· Supervise showroom stocks, display arrangements and any necessary supply needed for the showroom;
· Handles cash register;
· Record daily sales and order information, update data sheets and keeping files;
· Gather market and customer information and feed back for future buying trends back to employer;
· Reviewing own sales performance, aiming to meet or exceed targets.

· Assist customer from their inquiries up to check in to the hotel.
· Checks the rooms of the hotel to ensure that all items needed by the customer are duly complete and arranged.
· Ensure that we are providing good and quality services
· Answers phone calls
· Prepare memos to all staff

· Responsible in ensuring a high standard HDD by thorough inspection.
· Aims to meet or exceed daily target production of high quality products.

· Supervise activities of the sales team and monitors their sales target.
· Provides one on one or group training to distributors and retailers.
· Organize product or business presentations.
· Handling customer complaints.
· Attending to customer requirements and presenting appropriately to make sale and meet customer satisfaction.
· Arrange meetings with potential customers and maintains good relationship with the existing ones.
· Report directly to manager for all sales activities and concerns.
· Monitors weekly and monthly report of sales and activities