Leila Ouadenni

Participated in Ramadan food drives, clothing campaigns, and aid coordination for underserved communities.

Placio Hotel is a modern customer-focused hotel offering quality service to both business guests, known for its and smooth front-desk operations.
Welcome and assist 50+ guests daily, ensuring smooth check-in/out and front desk operations.
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• Manage and confirm 30+ weekly reservations, maintaining accurate schedules and records.
Address guest concerns quickly and effectively to ensure satisfaction and positive experiences.
Liaise with housekeeping and management to coordinate guest needs and special requests.

Hospitality and customer service professional with over 4 years of experience in front desk operations, sales, and high-volume dining. Skilled in delivering top-tier service, handling customer concerns, and ensuring smooth operations in fast-paced environments. Recognized for emotional intelligence, poise under pressure, and a strong commitment to safety and cultural awareness. Ready to contribute energy, professionalism, and elegance in a dynamic international setting.

Boutique La Princess is a Known for its customer service
curated the boutique caters to clients seeking elegance and modern fashion in a retail environment.
•Served and advised over 40 customers per day, actively driving a 15% increase in monthly sales.
• Maintained inventory and neatly organized over 30 clothing items weekly to ensure a polished store layout.
•Delivered tailored service to meet individual customer needs, fostering loyalty and repeat visits.
•Processed payments and returns with accuracy, supporting seamless daily operations.

Perfecto Restaurant is a popular local dining spot known for its warm atmosphere and qualityAlgerian and Mediterranean cuisine. Focused on
delivering excellent customer service, the restaurant offers a cozy and welcoming experience for families, friends, and regular guests.
•Ensured prompt and accurate delivery of food and beverages to 60+ customers each shift.
•Provided fast and accurate table service to approximately 60 customers per shift.
•Kept dining areas clean and orderly for up to 100 guests daily, following hygiene protocols.
•Assisted guests with menu selections and ensured fast, accurate order processing.
•Worked closely with kitchen staff to guarantee timely and accurate meal delivery.