Clinic Operation Manager and quality Advisor
CCE- Dr. Nader Saab
Total years of experience :17 years, 11 Months
Management of the clinic operations and the development and implementation of the quality standards in line with the DHCC standards.
Responsible of the operational workflow in the medical center and the management of the resources, and personnel.
Identify opportunities for improvement and development of the business.
Management of patients complaints and problem solving..
Reporting to the general director
• Responsible of the administrative and clinical aspect of the assigned areas.
• Developing, organizing and directing the care in the most cost effective manner and ensure the quality of care.
• Actively participating in the implementation of JCIA standards for the re-accreditation (achieved successfully) and ensuring sustainability.
• Taking the lead in developing and implementing clinical audits about nursing documentation.
• Utilized identified opportunities for improvement, and planning and organizing the improvement accordingly.
• Participated actively in the quality control by identifying the key performance indicators and monitoring them in the assigned areas.
• Provided medical care and treatment to obstetrical patients.
• Delivered babies and instructed patients in prenatal and postnatal health practices.
• Participated in initial examination of obstetrical patient and was assigned responsibility for care, treatment and delivery of patient.
• Utilized physical findings, laboratory test results and patient's statements to evaluate condition and ensure that patient's progress is normal.
• Instructed patient in diet and prenatal health practices.
• Stayed with patient during labor to reassure patient and to administer medication.
• Delivered infant and performed postpartum examinations and treatments to ensure that patient and infant were responding normally.