Lemuel Surabia, Sales Executive

Lemuel Surabia

Sales Executive

Al Masaood Automobiles

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Automotive
Experience
22 years, 7 Months

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Work Experience

Total years of experience :22 years, 7 Months

Sales Executive at Al Masaood Automobiles
  • United Arab Emirates - Dubai
  • My current job since June 2010

• Achieve and exceed allocated sales target by ensuring maximum customer satisfaction
• Respond customer inquiries and follow up for their approval by email and telephone
• Prepares reports, such as sales and customer details report and suggests sales strategies to Parts Manager
• Closely monitors the stock level of the items such as fast moving, slow moving and non-moving items
• Prepares and sending the orders of non-available items and raises VOR orders for the urgently needed items
• Supervises and conducts inventory quarterly and yearly
• Prepares documentation such as packing lists, delivery notes and invoices

Parts Sales Executive at Toyota and Lexus - Saleh Al Bazai & Sons Co.
  • Saudi Arabia - Riyadh
  • November 2007 to December 2009

• Handled the customer inquiries, discuss and understand their parts requirements
• Providing the quotations to the customers and follow-up for their approval
• Handling the required spare parts for service technicians.
• Prepared the order of unavailable spare parts
• Ensured the orders are delivered to the customer on time and ensure all necessary documentation and invoices
• Prepared the documentation such as delivery notes and the necessary invoices
• Controls showroom inventory to ensure maximum sales and customer satisfaction

Branch / Workshop In-charge at Prens Auto Supply
  • Philippines
  • May 2004 to November 2007

• Participated in weekly and monthly management meetings
• Evaluated employee performances individually and as part of assigned group.
• Make effort to resolve customers’ complaints and ensure positive experience.
• Oversaw invoices and insure proper documentations
• Conduct post service follow up to ensure customer satisfaction.

Parts Sales at Prens Auto Supply
  • Philippines
  • May 2001 to May 2004

• Handled customer inquiries, discuss and understand their parts requirements
• Provided service technicians with parts as required.
• Prepared order of unavailable spare parts
• Ensured the orders are delivered to the customer on time and ensure all necessary documentation and invoices
• Insured proper documentation and prepares necessary invoices
• Controls showroom inventory to ensure maximum sales and customer satisfaction.

Education

High school or equivalent, Automotive
  • at Baybay National High School
  • April 1999

Specialties & Skills

Automotive
Spare Parts
Supervisory Experience
Purchasing
Microsoft Office and Outlook
Driving
MICROSOFT EXCEL
DATABASE ADMINISTRATION

Languages

Arabic
Intermediate
English
Expert
Filipino
Expert

Training and Certifications

Business Code of Conduct (Training)
Training Institute:
HNI Training and Coaching
Date Attended:
February 2016
Certified User - Front/Back Counter Parts Advisor (Training)
Training Institute:
CDK Global
Date Attended:
January 2016
Passenger Car Engine Lubrication, Coolant & Cooling System (Training)
Training Institute:
Castrol Technical Training
Date Attended:
July 2004

Hobbies

  • Reading Books