Supervisor
Wall Street Exchange Center
Total years of experience :24 years, 2 Months
Supervising and maintaining the best customer service to all the clients.
Accepting cash, cheque payments and foreign currency buy and sell.
Dealing with all types of foreign currencies. Giving Telegraphic (TT) rates and Demand draft rates to customer.
Verifying details of all wire transfer in high value transaction, insure that cheque payment is clear and complied with compliance procedure before sending to Head office.
Branch reconciliations, vouchers authorization and surprise cash verification
Keeping and updating customer profiles for Central Bank of UAE compliance against anti-money laundering.
Supporting, suggesting ideas and implementing possibilities for business growth and best for customer with approval of branch manager.
Weekend cash verification of all cashiers (End of the day for dirhams and foreign currencies by reporting of shortages or excess)
In-charge of the Remittance Operations.
Supervising and maintaining the best customer service to all the clients by updating the staff company circulars & memo’s and latest bank services & producers
Branch reconciliations, vouchers authorization and surprise cash verification
In-change of handing branch Petty cash.
Keeping and updating customer profiles for Central Bank of UAE compliance against anti-money laundering.
Cash verification of all cashiers (End of the day for dirhams and foreign currencies by reporting of shortages or excess)
Dealing with all types of foreign currencies. Giving Telegraphic (TT) rates and Demand draft rates to customer.
Ordering office stationeries, invoice settlements and doing monthly inventory of office supplies.
Responding to all correspondence email including compliance related and take action if needed.
Meeting new and existing client for company's growth and taking minutes of meeting.
Supporting, suggesting ideas and implementing possibilities for business growth and best for customer with approval of branch manager.
Verifying details of all wire transfer in high value transaction, insure that cheque payment is clear and complied with compliance procedure before sending to Head office.
Run end of day report of the branch
Trained and orient newly hired staff and give yearly training to existing staff.
Reporting and secretary to Area Manager
Assisting colleagues and maintaining the best customer service.
Branch reconciliations and voucher authorization.
Verifying details of all wire transfer and high value transaction and insuring that detail are correct and following compliance requirements before sending to Head Office.
Cash verification of all cashiers (End of the day for dirhams and foreign currencies by reporting of shortages or excess)
Prepare, reports, stationeries acquisition, inventory and invoice settlements
Prepare and reply to all correspondent letters and email including compliance related.
Consolidate all necessary data and data keeping
Accepting cash, cheque payments and foreign currency buy and sell
In charge for Telex/wire transfers for corporate and individual customer
Assign and marketing for growth of Philippine transfer
Recording and checking telex transfer assign deal and cheque payment is clear before sending to Head office.
Handling all kinds of remittances (Drafts, banks transfer, Travelers Cheques, Western Unions, National Bonds and etc.)
Branch reconciliation and daily pending deals, monitoring cheques and online deposits and voucher reversal
Comply with Central Bank of UAE compliance on anti-money laundering
Answers telephone calls and attending query and complained.
Assisting on preparing courier deliveries.
Attending customer complaints, queries and telephone call
Handling all kinds of remittances (Drafts, Telex and bank transfer, Travelers Cheques, Western Union etc.)
Marketing the products of the company
Writing/typing bank addresses on envelop and airway bill of courier drafts to India, Bangladesh, Pakistan, Sri Lanka and etc.
Putting test keys for Fax TT transactions before faxing to Head office.
Keeping and filling receipts and maintain good and accessible filing system
Type general office correspondences and other documents
May 5 2000 to September 30, 2000
Accounting Clerk
Remittance Department - Asia United Bank
Ortigas Center, Pasig City, Philippines
Duties and Responsibilities
• Process and posting courier charges and conversion of all incoming international remittances
• Monitoring and reconciliation daily available cash balances of all international correspondents, couriers and fund transfer advice and credits
• Preparing monthly report of incoming international transfer and courier accrued expenses
• Forwarding payments to all branches through Inter Office Advice (IOA) for direct credit to beneficiaries and courier accounts
December 17, 1996 to February 28, 1997
Trainee
Dept. of Social Welfare & Development (DSWD)
Municipality of San Pedro, Laguna, Philippines
Duties and Responsibilities
• Help and attend complaints of the victims and street children
• Recording, reporting and issuing cards to all senior citizens
• Survey to all residence and companies in San Pedro, Laguna