Lilas Abboud, HR Officer

Lilas Abboud

HR Officer

NATIONAL GENERAL INSURANCE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Human Resources
Experience
4 years, 9 Months

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Work Experience

Total years of experience :4 years, 9 Months

HR Officer at NATIONAL GENERAL INSURANCE
  • United Arab Emirates - Dubai
  • October 2012 to August 2014

Achievements:
 I am good in statics, and my statics reports are basically supports HR Planning and Development.
 Because I have good communication and reporting skills, I was the contact point in the HR team during the HR auditing and HR quarterly meeting with the parent Company (ENBD).
 Developing new features and options in HRIS after working with the IT team in a work shop for “HRIS Development”

Responsibilities:
 Planning, developing and coordinating the provision of Human Resources Service, policies and programs, whilst ensuring strict adherence to company rules and regulations.
 Spearheading all functions pertinent to HR administration and monitoring a range of activities related to organizational design, policies/procedures, employee relations, acquisition and mergers.
 Efficiently coordinating leadership management training in close coordination with an external training center in compliance with organizational policies, procedures, ethical practices and guidelines of accrediting organizations.
 Managing recruitment and resignations processes, thus arranging job interviews and accordingly conferring the same with the senior management for efficient decision making.
 Responsible for organizing workshops, thereby fostering effective channels of communication with the company’s PRO regarding all visas’ issues to ensure smooth workflow.
 Assuming responsibility for keeping and releasing employees’ passports, while providing high standards of working practices for all employees.
 Establishing updates using HR systems and track information pertaining to employee personnel contracts
 Complete payroll adjustments and corrections as necessary.
 Ensures that payroll functions are performed in accordance with established policies and procedures.
 Complete monthly and reports for payroll.
 Managing the preparation and maintenance of requisite reports to carry out departmental functions and providing periodic statics reports to the Human Resource Manager to track strategic goal accomplishment.

HR Administrator at Ericsson
  • Syria - Damascus
  • June 2010 to August 2012

Achievements:
 I created a data base and reorganized the personal files for 170 employees when I was trainee, and as a result of my good performance a position of “HR Administrator” opened in Ericsson Branch of Syria, and I continued with the company as an employee in capacity of “ HR Administrator”

Responsibilities:
 Creating personal data for all employees.
 Maintaining all personal files in an efficient manner.
 Recording the new hire information in the human resource system database.
 Observing all HR functions, policies, processes and how to implement them efficiently in the organization.
 Handling all general administrative duties for the department including faxing, copying, scanning, mailings, invoice processing and reconciliation
 To oversees the human resource database. Ensures that system records are accurately recorded and crosschecked.
 Tracking and resolving problems and checks system operations as scheduled.
 Follow up and coordinate with the PRO for all visas and residencies’ issues.
 Handling employees’ requests.

Researcher at Indicate
  • Syria - Damascus
  • November 2009 to June 2010

Achievements:
 Participate in delivering 2 projects : “Syrian Mass Media” and “ Investment Loans”

Responsibilities:
 Implementing tele questionnaires after coordinating with the Ministry of Telecommunication to provide us with lists of land lines numbers for all Syrian cities.
 Meeting and interviewing the CEOs, GMs and Directors of the companies those have been choose to be the research sample.
 Entering the research data in to SPSS program.
 Discussing the research results with the marketing team.

Education

Bachelor's degree, Human Resources
  • at Higher Institute of Business Administration
  • September 2011

Graduation project : Extent of the application of modern roles in HR departments in Syrian business organizations. Graduation grade: 83.6%

Diploma, Management
  • at Higher Institute of Business Administration
  • January 2009

2007 - 2009 Preparatory Degree of Management, Higher Institute of Business Administration.

High school or equivalent, science
  • at Al Aw'al High School
  • January 2006

2005 - 2006 Secondary degree from Al Aw'al High School.

Specialties & Skills

Policy Design
Team Management
Strategising
Human Resources
Payroll
MICROSOFT OFFICE
HR Administration, Organizational Development, Employee Relationship Management
• Delegation and Supervision, Standardized Policies and Procedures, Competency Based Interviewing
• Leadership, Team Building, Motivation, Communication, Ability to work under pressure
• Recruiting and Selection, Hiring, Training, Compliance Review, Research, Management Reporting
• Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
• Computer Related Skills: Microsoft Office (Word, Excel, Access, PowerPoint), SPSS and Internet Usa

Languages

Arabic
Expert
English
Expert

Memberships

IHRM
  • Training Coordinator
  • March 2009
SHABAB Business Clinic
  • Trainer
  • July 2011

Hobbies

  • Horse Riding