Front Desk Receptionist
Hotel Mazafran
Total years of experience :4 years, 2 Months
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Answering screening and forwarding incoming phone calls.
Receiving and sorting daily mail
Organize classroom lectures and coursework.
Prepare materials and activities.
Assign homework and interesting exercises.
Identify students with special requirements and create individualized plans.
Determine exam and assignment grades.
Provide feedback based on workload and classroom behavior.
Answers and routes incoming calls on a complex digital telephone system.
Performs database retrieval for directory information.
Provides information obtained from a variety of sources to field questions from the public regarding departments, phone numbers, operational hours.
Welcoming customers and guests in a warm and friendly manner. Ascertaining their purchasing needs. Assisting customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Performing all check-in and check-out tasks. Managing online and phone reservations. Informing customers about payment methods. Confirming group reservations and arrange personalized services for VIP customers and event attendees.
