Liliane Najem, Human resources management

Liliane Najem

Human resources management

Sofia company

Location
Lebanon - Beirut
Education
Master's degree, Masters in human resources management
Experience
1 years, 0 Months

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Work Experience

Total years of experience :1 years, 0 Months

Human resources management at Sofia company
  • Lebanon - Beirut
  • November 2022 to October 2023

Supported Human Resource Management at Touch Telecom, gaining experience in recruitment, training and performance evaluation.
► Developed and implemented leadership training programs for Touch Telecom impacting 15 leaders and resulting in a 60% increase in employee satisfaction scores on leadership-related metrics.
► I spearheaded employee satisfaction initiatives, including proposing a manager appreciation activity that boosted morale by 40% according to internal surveys
► Revamped exit interview questions to gather actionable insights into employee experience, allowing for early intervention

Education

Master's degree, Masters in human resources management
  • at Lebanese University
  • January 2023
Bachelor's degree, social sciences
  • at Lebanese University
  • October 2021

Specialties & Skills

Responsibility
Organization
Microsoft Office
Communication Skills
Problem solving
Organizational skills
team management
SPSS program
Strategic thinking
communication

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Memberships

Banin association
  • fundraising. + distributing food rations. + Distribution of pensions to families
  • March 2020

Training and Certifications

team management (Training)
Training Institute:
Alison
Date Attended:
June 2023
communication skills (Training)
Training Institute:
Maaref edu
Date Attended:
October 2022