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Mohammed Mouazzen, Food Service Sales Manager

Mohammed Mouazzen

Food Service Sales Manager·Food Network Company.

Kuwait

Bachelor's degree, BA Degree in Business Hospitality and Tourism Management

Work experience

Total years of experience: 13 years, 11 months

Food Service Sales Manager

December 2023 - Present

Food Network Company.

Al Kuwait, Kuwait

December 2023 - Present

o Promote the company brands to key buyers.
o Manage the food service sales team and the mixologists.
o Responsible to acquire new food service brands.
o Supporting the team members in negotiating agreements.
o Collaborate with other departments to leverage business success.
o Maintain, monitor, and regularly evaluate prices.
o Identify market potential to establish new accounts, achieve food service sales volume, and goals.
o Set monthly and yearly target for HORECA / Bakery & Pastry. o Preparing budgets, forecasts for each brand.
o Reporting to the GM.

Company industry:
FMCG
Job role:
Sales

HORECA Sales Manager

July 2022 - September 2023

Kuwait Agro Company

Al Kuwait, Kuwait

July 2022 - September 2023

o Maximize revenue in key assigned food service accounts by utilizing fact based selling methods.
o Responsible to acquire new food service accounts.
o Negotiate agreements which add value to both Kuwait Agro and the customer.
o Collaborate with other departments to leverage business success.
o Maintain, monitor, and regularly evaluate pricing and contracts with customers to provide products and services that meet standards of quality, timeliness, and cost.
o Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities. o Prepare regular reports and analysis on channel sales.
o Reporting to the CEO.

Company industry:
Food & Beverage Production

Key Account Manager (Retail)

September 2020 - June 2022

Farmland General Trading company

Al Kuwait, Kuwait

September 2020 - June 2022

o Build complete customer plan to drive the overall business.
o Execute plans for assigned accounts that are aligned with business objectives and strategies.
o Maintain and build productive business relationship with the buyers/category managers.
o Accountable and responsible to achieve agreed upon key account targets and KPIs.
o Adheres to all company principles and policies including trade policy, local sales policy, etc.
o Ensuring account receivables are collected on time to prevent bad debts.
o Working closely with merchandisers team to control shelf spaces, market share, and shelf life.
o Coaching and developing my direct team.
o Reporting to the Head of Sales.

Company industry:
FMCG

B2B Sales Manager (HORECA)

December 2018 - December 2019

Nespresso – Nasco Trading Company

Al Kuwait, Kuwait

December 2018 - December 2019

o Executes the channel / customer business plan for my area.
o Identifying market potential to establish new accounts, sales volume, coffee service volume, revenue and goals. o Build and maintain business relationship with customers decision makers.
o Maintain, monitor, and regularly evaluate contracts with customers.
o Focus and work with team of sales representative to open new customers.
o Ensuring account receivables are collected on time.
o Working closely with sales coordinators / CRC to ensure high customer service levels are promptly addressed upon receiving customer complaints.
o Conduct demonstrations for new customers.
o Reporting to the General Manager.

Company industry:
FMCG

Senior Sales Manager

January 2017 - July 2018

Millennium Hotel & Convention Center

Al Kuwait, Kuwait

January 2017 - July 2018

Millennium Hotel & Convention Center Kuwait, Pre-Opening - (Millennium & Al Jahra Copthorne

Company industry:
Hospitality & Accomodation

Cluster Sales Manager

December 2014 - December 2016

Millennium Hotel & Convention Center Kuwait

Al Kuwait, Kuwait

December 2014 - December 2016

o Implements all sales action plans related to the marketing area as outlined in the marketing plan.
o Submits weekly sales reports, business generated reports, and weekly calls plans.
o Supports hotel promotions and events and ensures information is fed into the market.
o Prepare company contracts for the hotel in accordance with the current business and pricing conditions.
o Work with the current business strategies and recognize potential opportunities.
o Conducts daily sales calls and arrange site inspection trips to the hotels.
o Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
o Develops and implements new sales strategies, tactics and action plans for account base.
o Coordinate and manage sales trips, including reports or activity pertaining to the specific market.
o Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base.
o Attend sales meetings, office events, and hotel sponsored functions.
o Prepare and attend daily sales meetings, weekly sales and marketing meetings.
o Managing global requests for proposals (RFPS).
o Reporting to the Cluster Director of Sales & Marketing.

Company industry:
Hospitality & Accomodation

Sales Executive

March 2013 - November 2014

Safir International Hotel

Al Kuwait, Kuwait

March 2013 - November 2014

o Developing and maintaining regular client accounts.
o Making sales calls/visits and preparing reports accordingly.
o Developing new accounts by visiting new companies and various market segments.
o Participating in sales services, meeting and training programs.
o Liaising with appropriate hotel departments on sales activities in progress.
o Maintaining a trace card system for all business transactions done and regularly updating them.
o Responsible for bookings, confirmations, billings, generating proposals and contracts.
o Submitting reports, expense claims, cheque requests and other necessary requisitions.
o Reporting to the Director of Sales & Marketing.

Company industry:
Hospitality & Accomodation

Sales & Banquet Sales Executive

September 2011 - March 2013

Swiss-Belhotel Plaz

Al Kuwait, Kuwait

September 2011 - March 2013

o Handling MICE business.
o Handling Events like: Weddings, Meetings, Conferences, Workshops, Social Events, outside caterings, and many other events. o Handling Airlines, Travel Agencies, & Wholesalers.
o Supervising all banquet events to include scheduling date and time for events, menus, pricing, signing and the deposit.
o Coordinate the planning and execution of all meetings, banquets and catering events.
o Responsible for bookings, confirmations, billings, generating proposals and contracts.
o Interfaces with other departments to ensure proper set up for successful coordination of events.
o Preparing the menus and events packages.
o Preparing BEOs-Banquet Event Orders.
o Preparing the action plans for groups.
o Filling reports-event forecast, food and beverage report.
o Reporting to the Director of Sales & Marketing.

Company industry:
Hospitality & Accomodation

Receptionist & Guests Relations

June 2010 - September 2010

Safir Heliopolitan Hotel

Beirut, Lebanon

June 2010 - September 2010

Internship project for graduation

Company industry:
Hospitality & Accomodation

Education

Lebanese International University

June 2011

June 2011

Bachelor's degree, BA Degree in Business Hospitality and Tourism Management

Lebanon

Business Hospitality and Tourism Management

Wataniya Private School

June 2007

June 2007

High school or equivalent, Baccalaureate in Science Section

Kuwait

Skills

Hotel Management
Expert
Hotel Management
Expert
Sales direct
Expert
Sales direct
Expert
Events Organizing
Expert
Events Organizing
Expert
Event Sales
Expert
Event Sales
Expert
Hotels
Expert
Hotels
Expert
PROPOSAL WRITING
Expert
PROPOSAL WRITING
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
CLASS-RESPONSIBILITY-COLLABORATION (CRC) CARD
Expert
CLASS-RESPONSIBILITY-COLLABORATION (CRC) CARD
Expert
LEVERAGE
Expert
LEVERAGE
Expert
EXECUTE PLANS
Expert
EXECUTE PLANS
Expert
MARKET SHARE
Expert
MARKET SHARE
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
SERVICE ACCOUNTS
Expert
SERVICE ACCOUNTS
Expert
PLANNING
Expert
PLANNING
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
REPORTS
Expert
REPORTS
Expert
SALES
Expert
SALES
Expert
BILLING SYSTEMS
Expert
BILLING SYSTEMS
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
FINANCIAL
Intermediate
FINANCIAL
Intermediate
Hotel Management
Expert
Hotel Management
Expert
Sales direct
Expert
Sales direct
Expert
Events Organizing
Expert
Events Organizing
Expert
Event Sales
Expert
Event Sales
Expert
Hotels
Expert
Hotels
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner