Research Assistant Database Curator
American University of Lebanon
مجموع سنوات الخبرة :2 years, 8 أشهر
As a data curator, my role is to identify necessary data sets, ensure they are collected and properly prepared for use, and make them accessible to users along with any relevant information such as metadata and documentation on the data's origins.
• Gathered raw data from primary and secondary sources inside the lab that saves colleagues' time by 30%.
• Analyzed and reported four faculties’ data using Power BI to meet director's purpose of use.
• Increased process efficiency by 25% by implementing laboratory data-driven recommendations.
• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 5 employees and cut down paperwork by 75%.
• Prepared with a team of 4 members, about 50 drawings, models, images, and other documents relating to the design and installation.
• Coordinated around 30 furnishing and maintenance projects.
• Took responsibility for selling a wide selection of flooring, parquet, and wall coverings.
• Analyzed performance, tactics, and techniques of competitors on a weekly basis to improve own skills.
• Maintained records for staff office space, phones, company credit cards, and office keys.
• Performed general critical duties such as faxing, photocopying, mail distribution, and filing.
• Created various documents using Microsoft Office.
• Interacted professionally with a wide variety of clients and organizations.
• Demonstrated a deep understanding of the company’s products and services and was able to effectively share this knowledge with customers.
• Handled all incoming phone calls and provided personalized service.
• Proven ability to build relationships with customers and identify their needs.
• Guaranteed client satisfaction with upselling techniques resulting in an average sale amount increase of 43%.
• Demonstrated strong product knowledge and was able to provide knowledgeable recommendations to
customers based on their individual needs.
• Received positive feedback from customers on a frequent basis, which helped to boost company morale and ensure customer satisfaction.
• Demonstrated success in up-selling and cross-selling products to achieve monthly sales goals.
• Solved customer complaints and resolved billing discrepancies via phone, email, and in person.
• Found innovative solutions through identifying challenges which resulted in increased sales.
• Ordered and maintained inventory for a 24-hour restaurant.
• Assisted in the presentation of appetizers, main dishes, side dishes, salads, desserts, beverages, and service ware.
• Documented, categorized, and archived all receipts.
A double master's degree in Management Information Systems (MIS) and Business Administration (MBA) is a program that combines the study of both business management and information technology. The program is designed to provide me with a comprehensive understanding of the intersection of technology and business and how to use technology to support business objectives. The MIS component of the program focuses on the use of information systems to support business operations and decision-making. I will learn about topics such as data management, systems analysis and design, and information security. They will also learn about the latest technologies and trends in the field, such as artificial intelligence and the internet of things. The MBA component of the program focuses on business management and leadership. I am learning about topics such as finance, marketing, and strategic management. In addition, I am learning about the various functional areas of a business, such as accounting and human resources.
Freelance work as promoter, actress, hostess and assistant event planner dates from 2013 till now.
We did many architectural projects and commercial flyer.
